N96 WELCOME LOGO opening problem.... please help

Hi all,
I have nokia n96. today I boot the pone, nokia WELCOME LOGO (Hand Shaking Animation) not displaing and NO OPENING SOUD.
What can I do? This is big problem to me
please help...
Thanks (sorry for bad English)

Does your phone show any sign of life,
Vibration, white screen
If not it's likely a hw issue
If it does and then gets no further then a full 3 finger reset may help
1. Switch off the phone.
2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button.
3. While holding these buttons, hold the power button for a second to switch on the phone.
4. Release when the phone shows the nokia hands logo or shows other signs of life like the language selection screen.
It may take a few attempts and very flexible fingers
This will remove all data from your phones memory however
Other than this a nokia care point is your only hope
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.
Message Edited by synth_fg on 24-Jun-2009 10:40 AM

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SAP.Connector.RfcCommunicationException: Connect to message server failed
Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD
LOCATION    CPIC (TCP/IP) on local host
ERROR       service 'sapmsPRD' unknown
TIME        Wed May 04 08:59:06 2005
RELEASE     620
COMPONENT   NI (network interface)
VERSION     36
RC          -3
MODULE      ninti.c
LINE        428
DETAIL      NiPServToNo
SYSTEM CALL getservbyname
COUNTER     1
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Stack Trace:
[SoapException: Problem with SAP/BAPI.
SAP.Connector.RfcCommunicationException: Connect to message server failed
Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD
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RELEASE 620
COMPONENT NI (network interface)
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LINE 428
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Hi
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