N97 Bugs ant problems...

Dear forum members...
I have been used N97 RM505 for couple of months.
I bought it brand new with 3 generations old fw.
My problems with the phone started then! Very disappointing and embarrassing for Nokia, to be honest.
Since I consider myself "power user", I have never had smartphone or pocket PC so I could use it as phone or music player. I have always wanted to use phone as mobile computer so I aimed hi-tech products (7-8 years ago) from manufacturers like HTC, HP...half year ago I fell in love with Nokia E71 smartphone, and that was my first Symbian powered gadget. I was very interested in how "symbians" do it. And I was surprised how it worked. But, I wanted more. I gave E71 as present and decided to go for N97, flagship Nokia device.
And then, problems started to show up...
3 FW updates from that moment, and problems I have with this...device..do not disappear!
Same things happen all over again!
I read about particular issues and there are many of them, that's for sure.
My problem is simple: I have all of them!
Main camera works from time to time, after I answer the call I cant unlock the phone, freezes during boot sequence, left side of display in landscape mode dissapears, phone "kind of soft-restarts" every day or two and after that I have to reconfigure my email settings all over again, speed dial and favorite contacts lose pictures, contacts or group assigned ringtones mess up...
Phone has to be rebooted using "battery-pulled-out" method at least 3 times a day!
Tried everything: formatting, reinstalling device's FW, hard-resetting, FW upgrading...
Every time I format memory or hard-reset the phone i hope that will be last time!
But, nothing happens. Phone works well for a couple of hours. Phone call and it gets stuck, and i start all over again...when I come home.
I work as industrial automation software developer and, believe me, i know what "faulty device" means.
I know Nokia's origins, and I know that Finland is cradle of mobile communications, I have visited couple of companies in Finland that produce very reliable digital radio devices and I am familiar how professional they are up there...Every bug I have found in devices produced and developed in Finland was reported and problems were solved in couple of weeks or so! This does not fit in my experience with Nokia. E71 is outstanding device. I am sorry because I switched it for this "flagship phone" or, even worse, "mobile computer".
Bottom line:
Phone is not reliable, especially if you want to use it as multipurpose device!
Calling this device "Nokia flagship phone" is very wrong.
I am gonna wait for couple of weeks for new FW since it is not still available for rm505 officially, and after that I'll do something bad with this phone.
Technical support in my country is more than "unprofessional" and problem solving does not consist of turning off and turning on the phone or continuous reinstalling FW, as they do it.
My Question: Anything similar happened to anybody, and what I should do?
Thanks for advices. Forget technical support or local repair centre.
Cheers!

Yeah...
Thanks for the tips, carman58. I have already managed to try all different combinations and procedures for getting my phone to work including your recommendations.
As I told you before...after formatting E-drive, reinstalling phone software and hard resetting things went pretty well...until something happens. Week or two...day or two of heavy usage and I can't unlock device after phone call...Or main camera fails. Or, sometimes I just can't turn it on. White screen and stuff like that. 3-4 days before I decided to post on this forum I conducted procedure similar to the one recommended by carman58. I tried to conclude "critical amount of free space on C drive" that affects phone's stability. Phone works well (but I want it to work better than that) with 40-50 MB of free space on C drive. Anything below that level does not guarantee your phone will work well. Memory allocation may be the key...Not my job, just trying to conclude something logical.
I am not fan of third party software that watches RAM or CPU usage...Bad experience with Windows mobile devices, but I'll try to see somehow if there's not enough memory when s**t happen.
And, yes...There are some apps that definitely do not free allocated memory after program is closed or even crashed. I am not going to name these apps, just want to know forum members experience with remote desktop management software compatible with N97. Hahaha!...In ths very moment I found out that my phone is not charging although it is connected to the charger! Never mind...Maybe notification does not work.
Is there Nokia's official explanation for problems with N97? They can't deny problems. I mean, if you are not heavy user, or power-user....whatever....maybe you won't have problems we are dealing with?
And then, what's the point of 400MHz cpu clock, and great amount of RAM? It is there so we can watch video clips, take pictures, or surf the web? Yes but not all of that at the same time...
Multitasking is what devices like N97 should eat for lunch, if you know what I mean. Memory management should not be like this...3rd party apps for monitoring and flushing RAM. No way.
I know how hard it is to develop device that has all of these functions N97 has. So many hardware modules in such small housing, powered by such small power source...That's hell of a job!
If it is true, then my device should still have "beta" somewhere around "N97". I am not going to mention how much money N97 costs...
Bugs antS problems...

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I have just received my N97, and was wondering if anybody would kindly help with the following problem:
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Check this out.
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you can it here
http://europe.nokia.com/get-support-and-software/product-support/n97/guides
Hit Kudos if I Helped out.
Nokia 3310-> 8810->N95->N95 8Gb->
Nokia N97 Black v21.0.045 RM-505 Code-0585162 (handset No 3)

N97 - BUGS BUGS BUGS !

Hi,
I am an Indian IT Professional from Saudi Arabia. I recently bought an N97 and upgraded the firmware to v12.
BUGS BUGS BUGS... I seriously dont know when Nokia will grow and create bulletproof OS!
Following are the most annoying bugs/problems I have faced so far:
Sometimes the phone plays NOKIA ringtone for my contacts with assigned ringtones. This really irritates at times...
Need unlock 2 times to switch on background light... Y ?
A white screen on left hand corner if I use flash during taking photo... None of my night pics are clear because of this. I pay so much money to have a good phone from Nokia, and they have a camera flash which bounces back onto the lens!!!
Sometimes when I unlock, the touchscreen feature freezes, and I cant even restart by pushing power button! I finally have to pluck out my battery to fix the issue! That's pretty sad ! The best camera features are of N95!!!
When there's a flash, the persons eye bounds to have the RedEye effect! No matter even if I am in RedEye mode.
Sound output is soooooo less as compared to N95 !
Nokia releases new Symbian OS versions with new generations of mobiles, but sadly it still hasn't been able to embed the DIVX playing capability! Sad !
HomeScreen Widgets are so very limited! Home screen should be more edit-able!
I think making N97 a super-phone is a good move! But why in the world do they have such less Phone Memory and such less RAM?
When I get my phone out of my pocket when I get a call, the screen rotates when i try to slide my finger on ANSWER! It's so irritating!
A better headset should have been designed for N97!
There were no games (unlike 5800) pre-installed!!!
Well? Is NOKIA LISTENING?

Sadly I had the problem of a delay of the alarm - 5 minutes - delay in the last 2 days.. I set up the alarm to 07:30 and it started 07:35 the following day I set it up to 08:00 and it started at 08:05 !!!
I had this problem earlier when I just got the phone, and unfortunately it came back again yesterday and today.
Another problem I had today - I disconnected the charger but the phone stuck, the light of the charging did not go off and the phone was freeze - I had to take the battery our to re start it.
Any advise ?
using Nokia since ages most recent were the 9300, N95 the E71, and since July 15 - a proud owner of the N97 - later switched to the N97 White

N97 Mini Bluetooth problems

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When I call manually from the phone, the handsfree takes over and I can carry on conversation with the handsfree.
When I initiate a call from my car's voice activated handsfree bluetooth, nothing happens with the phone. It freezes my handsfree (radio) for two minutes. Then after two minutes, my phone says disconnected from handsfree, then reconnects automatically. I still cannot initiate a call from the car. But i can still call out as aforementioned.
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THanks

Well, - I'm having the same problem as described in the first post. The N97 mini connects flawlessly with some PCs, headsets, and handsfree car systems.
I disagree with the purpose of remote SIM mode as before mentioned. Remote SIM access is to support the rSAP (remote SIM access profile) installed in some premium handsfree systems (like in my Skoda Superb) and basically lets the handsfree system 'steal' your SIM, including PIN etc. over BT for use with its own built in phone.
But in my new Mazda MX-5 I am having trouble to place calls with the handsfree car system. It is not a rSAP capable system and I have tried with and without rSAP in the N97 mini enabled, to no avail.
The N97 mini pairs fine and I can receive incoming calls. Also, I can place calls from the device itself, but when I try to place a call over the car's handsfree system it basically freezes for a few minutes before the car system throws an error. During these minutes I can see on the car display that it looses connection to the phone, albeit the N97 mini still shows connected state. Once these 1 or 2 minutes have passed, the phone shows disconnected, and then reconnects immediately. By experimenting a bit, I found that when I change the BT visibility, from not visible to visible or vice versa, during those minutes, the phone catches up with the number and dials.
And yes, my N97 mini is on the latest FW (12.0.110).
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I am a huge Nokia fan - and have even defended the N97 when it comes to iPhone users bashing it... but you would not believe on how disappointed I am Nokia have done this.
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Message Edited by myloe84 on 25-Jun-2009 12:47 PM

N97 bug 95% of time uses default ringtone when loc...

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is it only me having this problem.. and i did a reset so dont start saying thatl.

I do not have the problem.
I use MP3's as ringtones. I got a huge package of thepiratebay.org with like 900 ring tone mp3's.
I added photos, taken with camera and / or transfered from PC to most of my (often in use) contacts, and it works perfectly with both incomming and outgoing calls.
I have the
"Software version V 10.0.012"
"Software version date" 15-05-2009"
"Custom version 10.0.012.254.01"
"Custom version date 27-05-2009"
"Language set 33"
"Model N97"
"Type RM-505"
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Nokia N97 (RM-507) v 22
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@froschy:
My observations are 100% consistent with yours. The packet data end does solve the problem, but only if the screen is not 100% non-responsive. I can also confirm that the WiFi status has absolutely no effect on the problem.
There are also quite a bit of other possible causes that can be ruled out from the get-go:
1. Insufficient RAM or CPU in general activity. I can rule this out as the phone works well even if I have 12 applications open at the same time. However, the issues happen sometimes even if nothing is running in the background. If this issue is related to memory leaks or similar bugs, it has nothing to do with the ones I normally run and has to be something in the background (like contacts, phone or messaging, clock, maybe others?) that is cuasing this.
Also, even when the screen is not responding correctly, I can still do stuff on the phone without lag. This is really weird but very true. I can do pretty much anything as long as I use the slide-keyboard instead of the touchscreen.
2. The 3G network is not to blame. I live in Romania and I use Vodafone, which has 3.5G (3G+, HSDPA or whatever you want to call it) and is a very well established technology for these guys (they use it since 2005 I believe and have great coverage for it). The fact that you and me both have the same issues pretty much points to no influence on the provider or network type, IMO.
3. The screen is not faulty. I hope. All pointers rule this out, but really, you never know in the end :-D
4. The firmware version seems to be irrelevant up to this point. I have been having this problem since v11 and now I'm running v20. If this will be fixed in the future, I have no idea. However, if it gets fixed, we will know.
=========
At this point I can also identify some key points about the phone usage which are common to both you and myself:
1. We use the GPRS / 3G connection on a regular basis.
2. We use the mobile email client to check email on a regular basis. For my part, I use MailForExchange and keep it in sync pretty much all day long. Though, at work, I use WiFi instead of GSM connection.
Maybe these two points are of importance. On the other hand, maybe there is something else that may be common to both our phones. I have an N97 RM-505, FW version 20.0.019.C01.01 (firmware is not really relevant anyway).
Cheers,
C.

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Cannot access a property or method of a null object reference.
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Hi everybody!
I just send this bug report to the Apple's feedback team.
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Some problems solved
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About those functions : group, ungroup, align, distribute... They get available when :
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Hello! in first, i want to sorry for my bad english.
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Solved!
Go to Solution.

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