N97 camera lens slider

hi, recently ive come into a few issues with my N97 and my local nokia care center for that matter.
as far as i am aware, nokia has acknowledged that the earlier model N97 had a design fault with the camera assembly where the lens slider is mounted too close to the glass, and as a result, was easily scratched.
from my research a while ago, nokia acknowledged this and that it would be covered under warranty, and that they would replace the camera assembly with a newer model that doesnt have this issue.
however, my local nokia care centre refuse to acknowledge the issue and has caused my a lot of problems. the first time i brought my phone in, they correctly replaced the camera assembly with the new one. however, they somehow managed to stop the phone from recognising any sim card. so i brought it back in again, and this time they replaced the phone with a blank N97, however, this n97 had firmware issues and had the original camera slider with the design fault, and they continued to act rude and said that i didnt know what i was talking about and continued to insult me stating that it is not an acknowledged issue with the phone.
now, can someone confirm for me, or better yet, supply me with a link about the official nokia statement on this matter?
thanks
-Wilson

Since I do not know how you use your phone:
For a normal phone user, no, I would strongly do not recommend it. Many people have have made the mistake of thinking the N900 as being another phone. No it is not. It was intentionally designed for power users and developers. It has more quirks than symbian, and most of the people do not even understand the quirks of symbian to begin with.
I would advise that you wait until the latter part of this year, as the C6 with the Symbian^3 OS is slated to be released, along with the rumored N87 (or N8-00, the prototype code) with a 12mp carl zeiss lens with Symbian^3 as well.
Symbian^3 is a new OS from Symbian, it basically has I think 4 "n97 homescreens" accessible via side swiping and has 3D graphics. Also I think those units would have hardware 3D accelerators.
I'd advise you to google Symbian^3. Meego, the new version of the Maemo on N900 is also slated for release later this year.
On a side note, Nokia really does kick of local franchises for incompetency.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

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