N97 camera won't start(just a black screen)

My N97 camera won't start just a black screen this issue since the update to the new firmware

ooooooooops so sorry about this, here it goes and start with the first code.
With all these operations I recommend you TAKE OUT MEMORY CARD and DO A BACK UP OF YOUR STUFF!!!
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

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Hello everybody,
We I open the lenscover of my n97, the screen turns black (sometimes I see the buttons on the side, but not the option button) and the camera won't start. Also via the menu it doesn't work. The screen stays black and the only way to turn the camaera-application off is to turn the phone off.
I haven't done a hard reset yet, because I hope someone has got the same problem and could solve it easier.
Greetz,
John

if your phone updated to the latest firmware? and you just might have to consider the first two options. make sure you take your battery card out and back up all your data. the first option will restore default settings but you will not lose any data. try that and see what happens.
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
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You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

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---likeabird---

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N97 camera won't start(just a black screen)

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