N97 Email connection issue

I have N97 with firmware version 11.0.021.209.04.
I am basically pleased with the phone apart from the slide unlock not working maybe 1 in 30 times (just open the qwerty pad to unlock in this case) not a big issue to me but hope it resolved in the firmware release.
However I have the following issue which is bugging me:-
I have set up my network priority list with my WLAN as 1, and the vodafone connection as 2.
I have my email connection setting set to default connection.
When I'm at home I have no problem, I can access my email through my WLAN.
However when I leave the house and try to to access my email I get a message saying WLAN is not available unable to access email. Obviously it is not available and I would expect the phone to automaticall switch to priority 2 but it doesn't.
I have to manually go into email connection settings and select vodafone.
My internet connection goes through the priority list no problem.
Does anyone know if I've not set something up correctly or if it is a bug.
Cheers

i have read the posts in this thread. so far, settings will be one of the reasons why you can't access your network providers' packet data.
>please understand that setting up email needs packet data/ GPRS to finish setting it up and then you can use WLAN to retrieve email whenever you want.
try this setting:
-->menu>messaging>options>settings>email>select mailbox (yahoo/hotmail,etc)
     >options>connection settings>access point in use> select network providers' packet data
--> if  the same issue persist, try deleting your WLAN connection and add it again
--> or, you can try to do a soft reset which will make your phone return it's factory settings only 
      not deleting file at all, just key-in *#7780#
--> next, do a hard reset. this time your files will be deleted so it is very much advisable to back
     up your files in OVI suite first or in your memory card before hard reset, just key in *#7370#
--> least likely, if your phone is a new one or you just bought it, it is unneccesary for you to do 
     software update unless it is indicated to your product key that you may do so and if there
     is a new software for your phone. (check in nokia.com if you may do software update by
     by entering your product key)
--> if all else fails, bring your phone to Nokia Care Center/ Service Center accredited by Nokia
Ncca10

Similar Messages

  • AOL email connectivity issue - Sends but does not receive

    I have 2 AOL email accounts on my Droid X.  Up until Thursday, I had no issue receiving emails to both addresses.  Suddenly on the Thursday my default account kept indicating connectivity issues with the account.  The other AOL account worked perfectly. 
    I can still send from default AOL account and they are received, but I am not able to receive any email into this account.  I tried to forwarding these email addresses to my gmail account.  But gmail is not receiving emails from either account.
    Any suggestions?

    SHAC wrote:
    This is amazing!
    i didn't know people still used AOL mail LOL 
    Time Warner took over AOL and allowed customers to retain their AOL accounts to minimie the headache of converting everyone...  
    Now to the ones having issues, have you tried contacting AOL and make sure they are not transferring or updating a server, because usually when they do this it can effect some accounts but not other just as you have discribed. They may require a new port entered or even pop, imap or smtp access information.  Drop them a call and verify incoming and outgoing addresses.

  • N97 usb connectivity issues

    Hi,
    I've had my N97 for about a week now and am having some serious USB connectivity issues with the phone in that when I connect to my PC, on the first occasion it will recongnise the USB connection, but if it gets disconnected it subsequently won't reconnect.  This means I am unable to install the latest version of the firmware which appears to address some USB issues.  I've tried both version 1 and the beta 2 Ovi suite.
    Any ideas??
    Thanks,
    Trev

    Hi!
    Me and my friend at work got the same STUPID problem. We unpacked our phones, connected them and upgraded FW and got everything setup (mail, music etc.)
    Now I got back to work and thought that it was no problem plugging in my phone and update it with some new music and contacts...well was I wrong...the stupid 7000 SEK phone won't even take the electricity and charge...I get no connection to the PC...it worked fine 2 days ago...
    So I try to install the stuff on the CD again, no luck....I tell Windows to add new hardware, nowhere on the Internet and nowhere on the CD are there drivers to be found...
    So here I am with a million dollar phone I can't connect to my PC...what the hell is this???
    Looking in this thread and seeing the answers I should not hold my breath waiting for this to be fixed...but my question is: Will I have to wait for a FW update for this phone to connect to my PC?
    Regards
    //toppis

  • N97 Mini connectivity issues (WLAN & GPRS)

    Hello everyone,
    I am facing some connectivity issues with my brand new N97 mini.
    1- I cant change the "preferred" WLAN access point.
    I could surf without any problem at work during the week. Now, at home, I am no longer able to use it. Although I connect through my WLAN, whenever I use a program which require internet connection, I get a message "Connecting through NAME OF THE WLAN AT WORK" and it returns an error.
    2- The same happens when I am outdoors. Although it connects with the GPRS, I am not able to use the internet as it says  "Connecting through NAME OF THE WLAN AT WORK" and it returns an error.
    I would really appreciate your support!
    Thanks in advance

    edateurope wrote:
    Hello everyone,
    I am facing some connectivity issues with my brand new N97 mini.
    1- I cant change the "preferred" WLAN access point.
    I could surf without any problem at work during the week. Now, at home, I am no longer able to use it. Although I connect through my WLAN, whenever I use a program which require internet connection, I get a message "Connecting through NAME OF THE WLAN AT WORK" and it returns an error.
    2- The same happens when I am outdoors. Although it connects with the GPRS, I am not able to use the internet as it says  "Connecting through NAME OF THE WLAN AT WORK" and it returns an error.
    I would really appreciate your support!
    Thanks in advance
    Change the accesspoint settings in the apps that need a connection to always ask.
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

  • N97 mini connectivity issues

    How do i make N97 mini connect to wi-fi automatically when i'm at home and packet network (3G etc.) when no wi-fi is available? Also how to make it prompt before connecting to packet network, as i get charged for it?
    This phone has got a mind of its own at the moment, Facebook widget tries to connect to packet network even when an existing wi-fi connection is extablished (and spotify is using it). I get a beep every time it fails...very annoying!!!
    In fact ALL widgets try to establish a packet connection when there's no need and i simply cannot change any settings to make this device work sanely.
    Thanks in advance.

    Thanks for your replies.
    I have gone into Settings > Connectivity > Destinations. There are two access points under "Internet - "BeBox" (Wi-fi) and "O2 mobile Web". Now if i click on wi-fi > Options > Organise > Change Priority, the phone gives two options at the bottom of the screen - "OK" and "Cancel". I click OK. Nothing happens. Wi-fi still priority: 2, O2 mobile Web priority: 1. Tried many times, can't change it. Am i doing something wrong?
    Also i set the Wi-fi to "Use Access Point: After Confirmation" from within Destination > Internet > Wi-fi connection > Options > Edit. However given about 30 seconds the phone has connected again to the wi-fi as seen in "WLAN" where it says "Connected to BeBox" (my wi-fi). But it never promted me if i wanted it to connect?? Of course i realise that it connected again also if i try to edit it again where it says "Access point is currently in use: Unable to Edit".
    Previous to these changes described above i had set the home screen to "Content to offline mode". No other applications are open. If i set the home screen to "Online mode" i get repetetive error messages "Internet: Unable to connect, try again" which are sometimes very frequent so thai can't interact with the phone until they've stopped. Even with wi-fi at priority: 2, the phone does not attempt to connect to wi-fi once the "O2 mobile web connection" fails, it simply gives this error message. This happens even when there is an active and current connection to "BeBox" under "Connections. i.e. a good wi-fi connection.
    I don't understand what this phone is going, i would really appreciate your knowledge and advice because this device behaving unlike anything i've ever used.
    (I do intend to get the bolt-on etc at some point but at the end of the day i'd still like to know what my phone is doing and when.)
    Thanks in advance.

  • N97 email outgoing issue

    Hi Guys,
    I've setup my gmail account on the device using the wizard and receipt of email seem to be working fine.
    But when I try to send out an email from the device only thing it does is queining the email in the outbox (of course after connecting to the mail box). It doesn't seem to be sending out the email.
    Can anybody let me know what I should do to be able to send out an email?
    email account: gmail
    email client on the device: Default N97 builting email client
    outgoing email port:587 (I've change this from the default 465 to 587 as google advice to do so. Keeping this to 465 never sends the email).
    I'm pretty sure there are guys out there who've got these things working smoothly. Any support from such a guy is highly appreciated.
    Thanks.

    I had the same problem, tryed to follow instructions above - did not work for me. Finally I deleted the account setting and follow the wizard. Please note, there are two differnet wizards, the one that is in "welcome application" did not work for me, the other one - that is under welcome screen - above "options" worked fine.
    Learning experince -
    1. do not go with e-mail settings
    2. delete the email account you tryed to establish
    3.do not go with "welcome" application"
    4. go with the email setup that is on your main telephone screen (the screen you see to setup multiple email options - ovi, yahoo, etc)
    Hope, it helps in you case

  • IPod Touch Email Connection Issues (Cox)

    I would appreciate any guidance. I have a system running XP SP2, with a Motorola cable modem (Cox internet provider), and a Linksys router. I just set-up my 32GB Ipod touch - and wireless Safari access is working great.
    I'm trying to set-up Cox email, and can't get it running. I keep getting "Secure Connection Failed. The certificate for <my email address> may be invalid." on my iPod touch. I use Outlook Express on my PC and am simply duplicating the settings on my iPOD. I'm thinking I may be missing something simple. Here are my iPOD touch settings:
    Name: <Entered My Name>
    Address: <Entered My Email Address>
    Description: <Entered My Chosen Description>
    INCOMING MAIL SERVER:
    Host Name: pop.west.cox.net
    User Name: <Entered My Username>
    Password: <Entered My Password>
    OUTGOING MAIL SERVER:
    Host Name: smtp.west.cox.net
    User Name: <Not required - leave blank>
    Password: <Not required - leave blank>
    Once I save the settings I get the error.
    Any thoughts, or guidance? Has anyone heard of problems getting email working with Cox as a provider?
    Thanks Again - Brett

    hmm a quick google search might help you. (search before you ask)
    http://discussions.apple.com/thread.jspa?threadID=1356342&tstart=106
    "I called Apple support regarding this issue today and managed to get my problem resolved. When I went to add a new mail account it gave me the same error posted above... however, if you click "Continue" and wait about 2-3 minutes (yes, minutes) the iPod will come back and ask you if you want to try creating the mail account without SSL. Another window will come up after about 2 minutes confirming that it cannot create an account with SSL, and then prompt you again if you want to go ahead and create the non-SSL account. You click yes, wait ANOTHER 2 minute and voila. It jumps back to the main settings screen and you have a working mail account.
    Their support representative said it sounded like they would be releasing a patch in the future to make this easier (and reduce the timeout for SSL testing so you don't have to wait so long)."

  • E66 Email connection issues

    I have configured my E66 to connect both to my Yahoo email and my Go Daddy email accounts but i am not able to connect. I use a t-mobile prepaid calling plan that does not support internet usage so i am trying to connect through the WLAN in my office and it will not connect and retrieve my email. Please let me know what else i can try.
    when i am trying to connect to my work email it asks me to log in to the WLAn which i do and then after about 3 minutes it tells me it has timed out. this should allow me to connect through the WLAN with no issues.

    no problem here all day
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • N97 internet connection issues

    Hi, 
     I got my N97 from Phones4U on the orange network towards the end of July.  It worked fine (ish) until I downloaded the latest firmware (12.0.026.209.06) a week or so ago.  I downloaded the firmware OTA, which seems to be a rarity among others, as I now understand it was withdrawn (?).
     Anyways, since updating, I’ve been having issues with connection to the internet.  The Web app asks for me to Select Connection -> Select Access Point every time I wish to view a new web page.  When I try and set Orange Internet as Default via Settings -> Connectivity -> Network Destinations -> Default Connection, I get the error message “Unable to Connect, No suitable connection settings defined”, even though I’m using the settings issued by Orange.
     Also, with Maps, since the update I’m unable to go online.  I go to Options -> Tools -> Go Online, and get the error “Internet Usage Disabled”.  WHY?! IT WORKED BEFORE!!
     Generally not impressed, and regretting ever buying the thing…
     Is a hard reset going to solve any of these issues?
     If any one can help it would be greatly appreciated

    There has been issues with internet destinations and wifi with the v12 firmware. I updated to it and couldnt use anything to do with internet.
    If you have a back up the it will be a case of hard reset and restore your backup. If you havent got a backup like i didnt then hard reset and redo the setting you had manually inputted when u got the phone.
    The destinations and wifi reappeared after the hard reset on mine.
    V20 firmware is due out this month but when get it who knows.
    Hope that helps
    Nokia N97 Unbranded RM-505 [0585162]
    Firmware 21.0.045
    It's NOT about the Kudos they just make my day, hit the Star if I Helped.

  • N97 Internet connectivity issues

    I keep getting the error website has sent a certificate which is out of date, accept anyway? 
    This happens every time my phone tries to connect to my email account and as thus I do not get my emails through the phone anymore, is it a settting issue?
    Consequently my facebook widget no longer works and has the message; script error: error retrieving data
    Can somebody please tell me how to fix this? 
    Solved!
    Go to Solution.

    lindymoe wrote:
    I'm so retarded but that completely solved the problem... the date was wrong.
    And Radical thankyou, I reinstalled facebook and presto no more issues.
    Great work guys  
     Don't feel stupid, you would be amazed how many times I have people bring their computers into my store with update/internet problems, and its just because they have the date set wrong!

  • Email Connection Issues This Morning - Anyone Else...

    Looking at the service status page there is no mention of any current issues (unless I'm looking in the wrong place) but I'm struggling to access my email today. The email login page is only appearing about once out of ten attempts and when it does finally load and I try and login it fails, with an error message asking for my full email address...which is what I was using.
    I'll leave it for a few hours...but wondered how geographical this issue is. I'm in Gloucester.
    Cheers,
    Derek

    no problem here all day
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Connection doctor and connection issues

    I have nothing blocking  my internet connection, however mail is a nightmare for me. I continually receive connection issues via the connection doctor for imaps, pops, and icloud.
    Are my settings wrong? I have checked with each of the settings and they are set per instructions provided. Some are google, some yahoo, icloud, etc.
    This is really annoying and I could really use some help.
    Here is a typical message: Could not connect to this Google IMAP server. Check your network connection and that you entered the correct information in the Account preferences. Also verify that the server supports SSL. If it does not, deselect the 'Use SSL" checkbox in the Advanced tab of Account Preference"
    I have done all of this and am still having troubles.
    I am also receiving SMTP connection issues - "Trying to log into this SMTP account failed. Verufy that the username and password are correct."
    I have checked and all are correct. Even more confusing, these issues are not present all the time - however I have not changed anything between when times are good and bad.
    Sigh - I hope someone has an idea to help me out.
    Thanks in advance for your time and thoughts.
    Patti
    I am running osx 10.8 mail 6.2 and use xfinity for my internet (as I mentioned, I disabled their firewall trying to fix this)

    Hi there Japps1,
    You may find the troubleshooting steps in the article below helpful.
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/TS3276
    -Griff W.

  • Ethernet connectivity issue with Microsoft Small Business Server (SBS)

    Just recently updated my OS to Yosemite, and am now having ongoing problems connecting to my company's Microsoft Small Business Server (SBS).
    I'm having no other issues connecting to outside server's via wifi or ethernet, but once I connect to our local business server I lose internet connection and also my email account goes offline (Microsoft Outlook 2011). Sometimes the connection will intermittently return, but will be very slow and won't load images. I had no connection issue's before the update.
    Anyone experienced a similar problem?

    "That depends on what what resources you use the server for."
    - I will be using the printer for print sharing and file sharing. There is an estimating application I will load on a Mac Mini and will want to share that to other desktops.

  • Wi-Fi Connection Issue at Startup When NAS configured as Login Item

    Hi!
    I recently ran into internet connection issue during startup. I managed to find the culprit (it's the firewall) but I believe there should be more behind just blaming the firewall for it.
    Before I go any further, it would be best if I try to explain the setup that I have. Also, note that I'm a newbie when it comes to terms like DHCP, IP address, IPv4, IPv6, etc. I think I may have an idea what they do, but I'm not quite sure whether that idea jibes with the real thing. Whatever. Anyways, here's the setup.
    For the internet connection at my place, I use a Cisco wifi router and an Airport Extreme Base Station. The Cisco router has been set up to have its own wi-fi network, while the Airport Extreme Base Station is connected to the Cisco router using ethernet. I set up a separate wi-fi network for the Airport Extreme Base Station and almost all of my devices are connected using the Airport Extreme's wi-fi network.
    I have 3 external hard drives connected to a USB hub, which in turn is connected to the Airport Extreme base station.
    2 Macbooks. One is a white, late 2007 MacBook running Lion. The other is a MacBook Pro running Mountain Lion. I turned the firewall on for both Macbooks.
    Initially, there was no problem connecting to the internet and also the 3 external hard drives from the Airport Extreme. I did the wireless connecting to the external hard drives manually after startup (open finder > navigate to airport extreme at the sidebar > click on the hard drives one by one until the eject icon and folders are shown). You can imagine how soon this got annoying for me (yeah, I shutdown my macbooks everytime I finish with them, it's a habit). So I put these external hard drives as a login item at startup (in the system preference setting for accounts) so that I won't have to do this everytime I start my macbooks.
    This is where it got interesting.
    For my MBPro, during startup the wi-fi icon at the menu bar will show that it was trying to connect and then the '!' symbol is shown. When I go to system preference > network, there was a message about self-assigned IP. I notice that it starts with 169, which is not the usual IP assigned to devices in my home network. This, however, usually did not last long. Soon enough the '!' symbol is gone and the wi-fi connection becomes normal with finder windows popping up showing folders for the external drives. It's a minor annoyance, waiting for the '!' symbol to go away (I think it got something to do with DHCP settings sent from the router and the self-assigned IP address, but again I'm not sure), but at least the MBPro can connect in the end.
    For my white MB though, things didn't go well. The '!' remains in the wi-fi icon and there was no internet connection, no matter how long I waited. Even after removing the external drives from login items the problem persists during startup. If I remember correctly sometimes there is a pop-up saying that the computer could not connect to the airport extreme server (this also happens on the MBPro).
    I initially tried resetting the wi-fi setup (removing the network from the list of known network in system preference > network, removing the wi-fi network password from keychain access) to no avail (in both macbooks). As mentioned above, I also tried to remove the network hard drives from login item but even after that the connection problem persisted in my white Macbook, while the MBPro initially showed the same symptom before finally managing to connect with the proper IP address.
    Finally, after googling through forums some people suggested that turning off the firewall might work. I did so, and voila, it did remedy the situation. Both Macbooks manage to connect to the internet during startup without any fuss, and both even manage to connect to the network drives during startup (I put them in again as login items to see if it would cause further trouble).
    So, the firewall was the culprit. But it only started acting up AFTER I put the network drives as login items.
    Can anyone explain the cause of this?
    Anyways, thanks for reading!

    Make sure you are using the passkey found on the Homehub and not your email password. You may need to "Forget" the connection on the phone and scan again then enter passkey.

  • Email notification issue in some schemas

    Hi,
    My problem is almost identical as here DBMS_SCHEDULER send email notification issue
    One privileged scheduler user - user1 receive email notifications while two another (user2, user3) no.
    More plot is below i know 'what' resolve the problem but don't know how to do it :-)
    I want to execute code below on user3 schema, we tried this successfully on user2 (code executed directly on schema with temporary sys.dbms_aq access) so he receive his notifications.
    Problem is - we do not have direct access to second account (user3) how to execute this code as user3 ?
    declare
      reginfo1    sys.aq$_reg_info;
      reginfolist sys.aq$_reg_info_list;
    begin
      reginfo1    := sys.aq$_reg_info('SYS.SCHEDULER$_EVENT_QUEUE:SCHED$_AGT2$_X',
                                      1,
                                      'plsql://SYS.SCHEDULER$_JOB_EVENT_HANDLER',
                                      null);
      reginfolist := sys.aq$_reg_info_list(reginfo1);
      dbms_aq.register(reginfolist, 1);
    end;
    Already tried create procedure on user3 and execute immediate annonymous block but it still register with USER# 1 not 3 in  DBA_QUEUE_SUBSCRIBERS.
    More detailed plot:
    Jobs for user2 and user3 was created by user1, so JOB_CREATOR was user1 but OWNER was user2 or user3.
    We started with notifications configuration witch was ended with error on both user2 and user3 accounts:
    ORA-24093: AQ agent SCHED$_AGT2$_XX not granted privileges of database user1
    W get rid wit this using
    dbms_aqadm.enable_db_access(SCHED$_AGT2$_2, user1);
    dbms_aqadm.enable_db_access(SCHED$_AGT2$_3, user1);
    So user1 get privilege on agents for user2 and user3
    I believe error was already there because DBMS_SCHEDULER.add_job_email_notification is more automatic it probably registered subscriber that belongs to user2 and user3 with wrong USER# ID that belongs to user1.
    Database is 11.2.0.3

    it doesn't work because notifications are set from user1 account so USER# is still 1 even when I removed record first.
    This is my aproach based on Ask Tom: On Becoming Others, Limits, and Restoration
    >sqlplus user1
    Connected to:
    Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production
    SQL> grant execute on sys.dbms_aq to user1;
    Grant succeeded.
    SQL> alter user user3 grant connect through user1;
    User altered.
    SQL> connect user1[user3]
    Enter password:
    Connected.
    SQL> create or replace procedure sched_not_add_q as
      2    reginfo1    sys.aq$_reg_info;
      3    reginfolist sys.aq$_reg_info_list;
      4  begin
      5    reginfo1    := sys.aq$_reg_info('SYS.SCHEDULER$_EVENT_QUEUE:SCHED$_AGT2$_3',
      6                                    1,
      7                                    'plsql://SYS.SCHEDULER$_JOB_EVENT_HANDLER',
      8                                    null);
      9    reginfolist := sys.aq$_reg_info_list(reginfo1);
    10    dbms_aq.register(reginfolist, 1);
    11  end;
    12  /
    Procedure created.
    SQL> exec sched_not_add_q;
    PL/SQL procedure successfully completed.
    SQL> drop procedure sched_not_add_q;
    Procedure dropped.
    SQL> connect user1
    Connected.
    SQL> revoke execute on sys.dbms_aq from user3;
    Revoke succeeded.
    SQL> alter user user3 revoke connect through user1;
    User altered.
    SQL> exit;
    >
    So it works now.

Maybe you are looking for