N97 email converted to multimedia

I am trying to write an email.
I press the yellow envelope (like to txt), type my message and press send, to someone who has an email address in my address book. I select the email address (rather than mobile number) and it states "due to recepitent details converting to a multimedia message". Why is it doing this and how can I stop it ?
It is sending an email to an email address and going through the modile network (and being charged) rather than my home router.
My emails come in fine.
I have tried this with 2 contacts and it's the same.
Thanks
p.s in at least one case the receipent doesn't know who it is from without cross checking things. (I guess because it comes from an email address)
N97 Firmware Version 20

Hi, I am assuming that you have your contacts e-mail address as one of the details attached to the contact you are E-mailing ? If I select a contact on my phone the options I get are from top to bottom Voice call,message, E-mail and Video call. The choice I get from E-mail is via e-mail or Hotmail. I simply select via e-mail, type the email (cc it to someone else if required and then press send. Alternatively I go into my e-mail account Hotmail (or yahoo or google mail) and select option create message, select contact or type in e-mail address if its not in my phone and send. Never had a problem , but you need email to be set up on phone for it to work, and the contact needs to have there email address in details.attached to there name.To do this ,select a contact , open, select options then edit, scroll to email, type in email address and save.
hope this helps.
Good Luck
Message Edited by carman58 on 15-Dec-2009 09:05 PM
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Similar Messages

Pics converted to multimedia in text messaging, Why???

I need help and clarification. When I send texts with a picture attached, I see a small window that says "converting to multimedia". These are not videos or animated clip-arts. The pictures are still shots, like a flower in a vase. The single shot picture is converted to a 10-second slideshow with 3 buttons at the bottom. First button is "|<", second button is ">" or "||", and third button is ">|".
When I look at the history of the conversation, my text with pictures has the play triangle icon on top of it. When I expand the conversation to see each text on its own screen, I cannot continue when I get to one that has one of the "converted" pics when I flip screens. It gets stuck and doesn't go to the next message in the conversation and won't go back to the previous text. I don't get it.
Is there a setting on the Droid Charge to stop this?

CRMorales,
Here's what I'm guessing is causing your problem.
From the home screen Touch messaging and then touch New Massage. Then enter the Contacts TO cell phone phone number. Next press the MENU button on the bottom lower left corner of the phone and when the menu comes up press Attach.
Now you can choose whether you want to attach PICTURES (top of the list) or a Slideshow (bottom of the list). In this example touch PICTURES. BTW, it appears that you can even send an audio message (Record Audio), although I have never tried it.
After you touched pictures your next screen allows you to choose the Picture (only one allowed) you want to attach. At this point you can add your message and then send the message. For practice you can send it to yourself.
OTOH, If you wanted to attach multiple pictures you must choose SLIDESHOW at the point you choose PICTURES in the third paragraph above.
Please let me know how this works out for you!
JerryF
PS, While playing with this I noticed that in a single conversation containing multiple messages back and forth if I exchanged BOTH a picture message and a slideshow message in the same conversation then all the messages, even single pictures, were then treated like a slideshow when being displayed on the phone's screen. OTOH, in a new conversation when I choose PICTURE to send only one picture it displays as a single picture and not as a Slideshow. Hope this helps you! I learned a lot too.

Why are pdf file attachment in emails converting to wordpad and I can open them?

when I use webmail on my laptop why are attachments to email converting to wordpad and I can't open them.
== This happened ==
Every time Firefox opened
== unknown

You probably have the wrong Action set for Content-Type PDF, see this:
[http://support.mozilla.com/en-US/kb/Managing+file+types]

Help! unread email converted to calender

Hello everyone,
I have a specific email folder for a client of mine Microsoft Outlook.
I received 12 emails from them about two weeks ago. Some how all the unread email converted over to calendar mode. I can see the 12 unread emails, but when I click on the folder to view the emails, the screen jumps to my calendar. I can't figure this one out. In calender, there is no sign of anything pertaining to the emails received.
How do I convert back those emails that are now in calender and not able to be read or seen?
Thanks

solved it.
Thanks

Emailing converted pdf docs

I recently scanned multiple documents and they were in a jpg format. I purchased this program and converted them to pdf. Now I want to get them out of the program and attach to an email. I am confused about how do do that. Can anyone help me?
Thanks in advance

Hi beldon,
If you used the ExportPDF service to convert your PDF file to a Word doc, you can find it in your online account. Log in to https://cloud.acrobat.com using your Adobe ID and password, and click the Files tab. If you'd like to download the converted file, select it and click the download icon.
Please let us know how to goes.
Best,
Sara

N97 Email connection issue

I have N97 with firmware version 11.0.021.209.04.
I am basically pleased with the phone apart from the slide unlock not working maybe 1 in 30 times (just open the qwerty pad to unlock in this case) not a big issue to me but hope it resolved in the firmware release.
However I have the following issue which is bugging me:-
I have set up my network priority list with my WLAN as 1, and the vodafone connection as 2.
I have my email connection setting set to default connection.
When I'm at home I have no problem, I can access my email through my WLAN.
However when I leave the house and try to to access my email I get a message saying WLAN is not available unable to access email. Obviously it is not available and I would expect the phone to automaticall switch to priority 2 but it doesn't.
I have to manually go into email connection settings and select vodafone.
My internet connection goes through the priority list no problem.
Does anyone know if I've not set something up correctly or if it is a bug.
Cheers

i have read the posts in this thread. so far, settings will be one of the reasons why you can't access your network providers' packet data.
>please understand that setting up email needs packet data/ GPRS to finish setting it up and then you can use WLAN to retrieve email whenever you want.
try this setting:
-->menu>messaging>options>settings>email>select mailbox (yahoo/hotmail,etc)
   >options>connection settings>access point in use> select network providers' packet data
--> if the same issue persist, try deleting your WLAN connection and add it again
--> or, you can try to do a soft reset which will make your phone return it's factory settings only
   not deleting file at all, just key-in *#7780#
--> next, do a hard reset. this time your files will be deleted so it is very much advisable to back
   up your files in OVI suite first or in your memory card before hard reset, just key in *#7370#
--> least likely, if your phone is a new one or you just bought it, it is unneccesary for you to do
   software update unless it is indicated to your product key that you may do so and if there
   is a new software for your phone. (check in nokia.com if you may do software update by
   by entering your product key)
--> if all else fails, bring your phone to Nokia Care Center/ Service Center accredited by Nokia
Ncca10

Please help! Nokia N97 Email and Message Settings ...

I got the Nokia N97 in July on Contract with 02, and it appears its missing quite a few settings but most important are the email settings in the Retreival section.
The only settings its shows me are "Headers Only" i cant seem to retreive anymore than that. I have been looking online and it appears that others who have this phone have the complete settings in Retreival but I dont.
I desperately need to get the full settings is someone able to help me with how i go about resolving this?
Many thanks in advance

yes for native email client off the phone the headers only option is normal. you download a full message upon selection of a particular header. i dont recall it behaving differently at least on my n97. nokia messaging the stand alone app that you can download behaves different and its actually a pretty good app as long as you don't have to pay for it. in some countries you have to pay for it and it has a major downfall, it only stores data on the c memory/phone memory and that is not really an option for me.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

N97 email widget disappears from homescreen

Hi folks, did a search on the forum but couldn't seem to find anyone with the same problem.
I've setup email on my N97 (Mail for Exchange) and had the email widget happily showing my latest emails.
A few hours later, the email widget was completely blank and unresponsive, while all the other widgets remained unaffected.
Removing and adding didn't fix the problem, nor did deleting my mailbox and setting it up again either.
I can still access my emails, they simply don't show up in the email widget as they should.
Help anyone?

email widget suddenly demanded password - never did before in eight months. None worked. Deleted Nokia Email and reinstalled. No good. Contacted Nokia who provided a password for Nokia Messaging. Pretty sure I never had one before. Still could not reconnect to emails. Now I have registered one email account under 'Messaging' (never did before) and I get that account where the widget used to be. But the display and settings are completely different to what I had before. No obvious way to set synchronisation settings for example.
Is this some change brought in by Nokia or what?
Getting a bit fed up with struggling to make this phone work - one thing after another.

N97 email account setup issues

I just got a new n97 with virgin mobile. got the latest virmware and nokia email software installed. when setting up my first email address, it kept giving me "invalid e-mail address" error. any help?

Hi, not all email services are compatible, however most are and I haven't had a problem with Virgin mail, hotmail or Ovi mail. I just use the standard email setup and don't bother with mail for exchange or nokia messaging, personally I deleted them ( partly to save space on C and partly because standard setup works fine for me)
If you remove any mailboxes from optons-settings in messaging, then go to E-Mail, should get option 'no mailbox defined' define now. Just choose E-mail-Use my e-mail address and then carefully type in address and then password and it should work fine, if not, google ' how to set up XXXX.com on N97 !
Hope this helps
Good Luck
If this helps a tick on the green star would be appreciated
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 email outgoing issue

Hi Guys,
I've setup my gmail account on the device using the wizard and receipt of email seem to be working fine.
But when I try to send out an email from the device only thing it does is queining the email in the outbox (of course after connecting to the mail box). It doesn't seem to be sending out the email.
Can anybody let me know what I should do to be able to send out an email?
email account: gmail
email client on the device: Default N97 builting email client
outgoing email port:587 (I've change this from the default 465 to 587 as google advice to do so. Keeping this to 465 never sends the email).
I'm pretty sure there are guys out there who've got these things working smoothly. Any support from such a guy is highly appreciated.
Thanks.

I had the same problem, tryed to follow instructions above - did not work for me. Finally I deleted the account setting and follow the wizard. Please note, there are two differnet wizards, the one that is in "welcome application" did not work for me, the other one - that is under welcome screen - above "options" worked fine.
Learning experince -
1. do not go with e-mail settings
2. delete the email account you tryed to establish
3.do not go with "welcome" application"
4. go with the email setup that is on your main telephone screen (the screen you see to setup multiple email options - ovi, yahoo, etc)
Hope, it helps in you case

N97 Email Invalid Server Message

I've just updated my N97 to v 21.2.045 dated 14-1-10. Upon restoring the backup, after the firmware update, I had lost my email mailboxes. Upon trying to set them up, the system is no longer accepting my email server address claiming that it is "invalid". This is a proven inbox server, used for years, and currently on all of my pc's and mac. I know that the software is trying to direct me to a NOKIA 3rd party server but the TERMS that must be accepted claim that FEES MAY APPLY from NOKIA (not just my internet/phone provider). I wish to connect directly to my server, as with the previous firmware. What must I do? Anyone else run into this?

I found out what was blocking me. When it asked for my server name, I was using the paste command to enter part of the server name (which included my email address).
There is a bug that does not actually enter the text when you paste in this field, although it is visible. You must enter the server address manually, not using the paste command for any portion of the address. Now I can connect directly.

N97- email setup

everytime is switch on my n97, it always goes to the email set up wizard on start up. this happens regardless of whether i have an email account set up on the phone or not.
any ideas how to stop it doing this?

Yes, it can be fixed.
Personally, I find this whole email and messaging setup very confusing. I wish Nokia will just consolidate everything in one go, rather than doing it bit by bit and over such a long period of time.
Anyway, I'd the same problem before, and I'd the Nokia Messaging item (under 'Messaging'), plus the Email app (with the pink '@' as the icon).
I set up a mailbox for the Email app and that prompt went away.
N97-1

N97 Email

I have recently bought the Nokia N97 and have a couple of issues about the email. I have a work email account that I successfully setup on the phone but when I read and email on the phone, it doesn't appear in my inbox on my PC. The same happens when I read an email on my PC, the email does not get sent to the phone.
The other issue I have, is that my emails keep disappearing daily. I can close the "today" folder but there is nothing else there. I want to be able to see "yesterday" and "last week" etc.
Can someone help? I've gone through all of the settings, made hours of phone calls to my SP, and spent hours searching online.
Thanks!

I found out what was blocking me. When it asked for my server name, I was using the paste command to enter part of the server name (which included my email address).
There is a bug that does not actually enter the text when you paste in this field, although it is visible. You must enter the server address manually, not using the paste command for any portion of the address. Now I can connect directly.

N97 email icon wont budge

i'm having no real troubles with my n97 which i got first thing this morning. Been playing with it pretty much constant, no real freezes and not had to turn it off or take out the battery at all, however there is one thing that is bugging the hell outta me.
I set up the email for my hotmail account (had the same on my n96 for the past wee while) and when all emails are read, the icon telling me i still have an email is still there on the screen, i click it, and expand where it says 'new e-mail' and still it wont budge?
anyone else have this probem, or indeed a solution?

Finally found the solution to this. (Well for Gmail atleast.)
The N97 defines your account settings automatically from the information you give it. However it sets certian parts of the incoming and outgoing connection settings incorrectly.(such as outgoing security and port number) Adjust your N97's settings to these to solve the issue:
Select 'Connection settings' > 'Incoming e-mail.'
Enter your address (including '@gmail.com' or '@your_domain.com') and password.
Select 'SSL/TLS' for your security (ports) and define your port as '993.'
Select 'Back.'
Select 'Outgoing e-mail.'
Enter your email address (including '@gmail.com' or '@your_domain.com') and password.
Select 'StartTLS' for your security (ports) and define your port as '587.'
Select 'Back' and change any other settings according to your preferences.
Send yourself a test email. When you open it, the new email icon should disappear.
Message Edited by thefitfreak on 21-Oct-2009 05:09 PM

N97 Email downloading

My home ISP is orange.
Currently my emails are stored online and I reply to emails on my PC through IE. (my emails aren't downloaded to outlook as present)
I have setup my N97 to get my emails, but from what I can see only emails which I have replied to are coming through ! (not much use as I have delt with these emails !)
Is this a common problem. I don't see any options for this.
Thanks
N97 Firmware Version 20
Solved!
Go to Solution.

I'm in UK England
My E-mail settings are setup
but my Sync e-mail settings are not.
What is Sync e-mail ?
Emails are coming through only when I request them (which is sort of what I want due to data charges)
Emails come through when I request them. But only emails that I have relied to.
They aren't the replies themselves, they are the origional email.
The internet works fine. I don't think I have connection problems
N97 Firmware Version 20

N97 email converted to multimedia

Similar Messages

Maybe you are looking for