N97 FW Update Product Code 0585162

What is going on??
I have an unbranded N97 RM-505 Product Code 0585162 bought DIRECT from this NOKIA website but yet the SW update is NOT available???
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N70 -> N76 -> N79 -> N95 -> N95 8GB -> N97 RM-505 SW v20.0.019

updating to new firmware depends on product code which represents your region of purchasing, language pack and if it's branded or not .... so NOKIA releases firmwares and release it for every product code depending on mentioned points
if ur product code hasn't the v.21 update, that means that nokia didn't release it for your product code yet or your phone is branded with an operator and that means that you should go to the operator care center
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

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I've recently bought an unbranded, sim-free n96. The product code is 0573063. I've tried for weeks to try and update the firmware in the hope that this will solve some of the speed issues I am experiencing. I understand that network branded phones need to wait for the network to approve the firmware but why can't I update my phone? I've tried both NSU and FOTA and neither work.
Can anyone please help?
Details
Product code : 0573063
Firmware : 10.065
Type RM-247
Cheers

I too have the same prob. Bought an Unbranded Factory unlocked N96 and up till just now I have not yet received any update. Am trying twice a day to see what happens, but nothing happens.
When will we receive the update, our phone is like others!!!

N97 Product Code 0585162 Firmware Update

Hi,
Any news on this? It's been almost a month!
Thanks,

As you must have a locked phone it's down to your supplier, VF, 3,Orange etc. You need to check here
http://www.nokia.co.uk/support/download-software/device-software-update/can-i-update
and register with Nokia for being messaged when updates are available
Sorry
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N97 v.21.0.045 in UK ((for some product codes))

I found today that there's update v.21.0.45 for product code :
0591861 RM-505 BLACK
so i checked the Internet and found that it's available too for product code:
0591721 RM-505 WHITE
so now i have both my N97 (( MENA version and CV UK version )) with v.21 .... yuppy!!
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Be aware that those are not the codes for the standard (most popular) UK models. The update for these two codes has been available for over a week.
They are for the "comes with music" version of the N97 that very few people have, in fact i've not seen it on sale anywhere on the high street yet.
Most people in the UK (with unbranded phones) either have the 0585162 (black UK CV), the 0587240 (white UK CV) or the 0587691 (CPW UK GB Black) codes.
What is more annoying is that this firmware is no different from the standard UK CV firmware.
Any UK users that are unhappy about this please post on this thread:
/t5/Software-Updates/Firmware-Updates-in-the-UK-Campaign-for-Equality/td-p/530013

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I marked down the product code at the back of the phone before I send my N97 to Nokia Care Centre, but after I got back my phone, the IMEI number still the same, but product code at the back of my phone already change, is that possible?

To my knowledge,
It's easily possible to change the product code for a mobile as radical24 mentioned to get quicker firmware updates & thus sometimes more stability...
However, another major reason to change the product code is to install a language pack on the phone that was not available before.
So my question, did you request to install new language pack on your phone? Because this could be the reason they changed your product code. However, they should have informed you of that. And since they are Nokia Care Center, they have other tools to install language packs than changing product code...
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I was hoping to get belle update for my N8 in Ghana but since the release of the update, I have consistently checked with Nokia suite for the update but I always get no update available. Yesterday, I got an update notification only to realise that it is a service pack 1 for symbian anna.
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I know I have a genuine Nokia N8, T-Mobile branded.
I had the anna updatte the first time I connected the phone to Nokia Suite and was hoping to to get the belle update this time.
I was wondering if my product code is getting the belle update or if there is something I may have done that is preventing me from getting the update.
Any advice will be greatly appreciated

Post in the relevant thread in the Software Updates section, you have a much greater chance of getting a sensible reply there.
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I have been waiting for this update for almost a year now and now when it is finally rolled out... it says no update available for my nokia n8..
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thanks
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product code - 0599255
type - RM-596
==============================
Now the wierd part... i formatted my phone with the settings-phone management-delete data and restore option........ and then searched for the software update again.... and this time it showed me an phone update available and asked me to connect via USB.... but when the ovi Suite/ Nokia Suite searches for an update.... all it gets is Galaxy and Real Golf.....
I need Symbian Belle and not those games.....
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Hi! Your question has been raised already a couple of times by other users as well. Here's more info: /t5/Software-Updates/Nokia-Belle-availability-information/td-p/1298583
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Hi,
it's over a month now that Nokia has released the latest 40.x.x firmware for its 5800 model, or should I say to a small, privilleged amount of customers? I have purchased a Nokia 5800 via Amazon.de, totally unbranded, product code is 0578314, and up to now, the new firmware is unavailable. Why does it take so long for the firmware to become available at least for the unbranded country versions? Technically, there seems to be no problem at all, since many users simply change their product code and install the new firmware, but I am asking here for an official way to get the new firmware in time. The massive delay in firmware updates for different product codes is simply a pain for us paying customers who want the latest features available.

[quote]
Actually, Nokia already is using a similar system. If your phone is unbranded, you still have to consider if its a Regional or Country Variant (similar to the SE phones, and the China versions I stated above). There are basically two types of unbranded handsets: regional generic and country variants.
[/quote]
This fact is not clearly obvious when you buy a phone, so how does a customer know if he gets a CV (copuntry variant) or any other type of phone before buying? When I bought my unbranded 5800XM, I was still thinking that I get a perfect, free phone, and that firmwareupdates can be applied when available. It was absolutely not apparent to me that I would have to wait three months or so, before I can upgrade my phone to a new firmware, once it becomes available

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V 4.0623.0.41
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Nokia N80 (12)
Product Code: 0527496

I think that you could try to update it in Nokia Service Center or wait until the update will be available. RM-91 has not such version of firmware to update.
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6150, 8310, 2100, 6310, 6310i, 6230, 6600, 6630, 6700, E60, N80, E61, N93
N95, E61i, E71, E72,8600, 5800, N8

N8 Product Code(0599396) New Update 024.001

i m from Pakistan.yesterday i found new update 024.001 for my product code 0599396. successfully updated from 022.014 to 024.001.
can anybody tell me what are changes in latest firmware ?

one of the difference i observed is in the browser rendition of web pages, especially yahoo.com. The font size of webpages has been changed. I like using the small font size. The browser in Version 24.001 has further reduced the small font size making it almost the same as smallest size. I prefer the rendition in version 22.014
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Have a look here.. for how to search your Product Code.. and also to check whether update is available or not..
http://europe.nokia.com/support/download-software/device-software-update/can-i-update
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I'm N8 owner with the motherboard swap code 059B288. I can't update my device to Belle by using Nokia Suite. Don't tell me i have to bring it to nokia care center for update. Getting defective first batch phone isn't my problem. Please let unlucky owner like me can update the phone firmware.

Hi
The N8 product code 059B288 is SWAP code, meaning that you need to bring your phone to the Nokia Care Point for update. There is a list about SWAP codes in discussion /t5/Software-Updates/Nokia-Belle-availability-information/td-p/1298583

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Solved!
Go to Solution.

Thanks Mbamg
Thats how I understand the process to work as well, but it seems this is not the view of the operator (Vodacom, btw also South African)
According to this post in another forum http://mybroadband.co.za/vb/showthread.php?t=153716&page=3
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I have nokia 5800- XpressMusic. product code 0575590.
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I tried to get the firmware over the air and was successful in doing so.
I have been checking the nokia support website for software updates for the same product code and see it change from 40 to 30 and back to 40 every few days..
wats up with that??

Update server has problems .
you have the latest firmware .
jje

N97 FW Update Product Code 0585162

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