N97 GPS problem!

There has been already some discussion about GPS but I want to start new one topic-
I would like to know is there any N97 or anybody which N97 GPS is working fine without any problems?
Today I made my first real navigation trip and I saw that my N97 with newest maps and phone sw was useless.
GPS signal is going to lost very often and my position arrow is coming too late for corners and turns. Also speed shows very often 0km/h and sometimes it goes totally grazy when poistion is lost and it's starting to calculate route again and again and it never ends without starting whole navigation from the beginning.
Well when I was returning back to my home today i decided to use my Nokia LD-3W Bluetooth GPS receiver and when I used that and also phone's A-GPS then MAPS worked very well. None of problems.....
I truly hope that this GPS problem exists on every released N97 at this time because then it would be most propably SW related problem, not HW problem. Of course it can be also HW problem but I do not belive that.
Also some other Nokia phone models have had almost similar problems (with early sw versions) but those has been fixed by phone sw later on. But I must to admit that not so bad that I faced with N97 today.....

I believe it is a hardware problem. I use GPS Data all the time and it never fails that my N95-3 and E71-2 both get a good GPS signal that doesn't fluctuate constantly or randomly go in and out. It doesn't matter what application I'm in either, whether that be Google Maps, or Nokia Maps. The N97 has a diffiicult time finding and keeping hold of a GPS signal. Both of my N97's (first and second) are exactly the same.
The antenna is the problem. There is no doubt in my mind. All the software in the world can't make up for an antenna that can't keep a signal. It can mask the problem to a certain extent, which supposedly Nokia Maps 3.1 does, but it doesn't solve the real issue here which is **bleep** hardware.
Even on days and nights where there are not clouds in the sky, I get the "GPS does not work well indoors" error message while driving around in my car, trying to use the "GPS Data" application. My N95-3 and E71 never tell me that.
Nokia, as much as I like them, screwed this phone up hard, and to be honest, they've been doing it for some time.
http://www.allaboutsymbian.com/news/item/10588_Getting_the_Service_Centre_low.php

Similar Messages

N97 GPS Problems - Hardware or Software?

Sorry to start yet another thread on the N97 GPS problems, but reading through all the threads there seems not to be any clear conclusion as to whether or not the issue is a software/firmware one, in which case potentially fixable, or a hardware one, in which case the phones have to be sent back and replaced.
My personally feeling is that it's hardware. Some people have no issue but many have a problem. I have the same issues with losing the satellites, poor GPS accuracy, etc. both with Ovi Maps 3.01 and with Google Maps, which again to me points to a hardware fault. Updating firmware from v10 to v11 made no difference to GPS performance.
So, I wonder if people agree with me that it is a hardware issue and the phones have to go back, or if there is some hope of it being a software issue and thus being fixed?
Anyone had any success in sending back an N97 for replacement because if the GPS issue? Mine is a UK 3 branded N97 black, free as part of a contract, and I have a feeling that 3 are likely to resist replacing the phone if they can.
Mark

I believe that the GPS problem in N97 not a hardware problem but a software problem with the Nokia (Ovi) Maps 3.
Below explanation why:
I have been using Nokia Maps 2.0 on my previous phone – E71 for more than one year. It worked pretty well and stable. One important remark – it is important to configure the server for AGPS under Settings well...
About one and half month ago I decided to install on my E71 the newest Nokia (Ovi) Maps 3.0. And ... immediately my problems started. The GPS performance worsened – I was continuously getting messages about GPS lost, recalculating and usually concluding that I am on a parallel road to the road which I was actually driving – horrible...
Also my colleague with N82 made the same mistake (installed Maps 3.0) and got the same problems.
Because of this problems I have removed this new version on my E71 and went back to Nokia Maps 2.0. And guess what? - The problems were gone!
Two weeks ago I bought my N97. It comes only with Maps 3.1 so I was expecting problems. And ... indeed I have them all. Bad thing is however that I cannot go back to Maps 2.0 on N97...
I tested GPS accuracy with three different phones (N97, E71, E75) and two versions of Nokia Maps. What I can see is that its normal to be about 80-100 meters on average. This is not a specific N97 issue! And apparently should not be a problem because Nokia Maps 2.0 works great even if this application shows accuracy of 100 m. Probably thanks to the Assisted GPS.
So my conclusion is that it is not a hardware problem but a problem with (a part of) the software of the Nokia (Ovi) Maps 3.x ! Maybe with a GPS Driver? Or the functionality of the assisted GPS?
Message Edited by concordia on 16-Aug-2009 04:04 PM

New OVI Maps - For N97 GPS problems fix

Its Suppose to be the solution to the GPS issues with N97 , honestly i didn't try it yet
my 1st choice was to uninstall the old maps & get back to maps 2.0 hopefully it well work this time
heres the link http://betalabs.nokia.com/ovi-maps

i have the latest maps installed 3.3. b07 and it seems to work fairly well which i could not have said about any prior release. 3.1 was a complete disaster in my case. give this new one a go and see how it works for you. i am for a moment impressed. it has not crashed my phone and actually seems to work, imagine that !!!
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

A soloution to n97 gps problems inside

i would personally send it back but this video shows that the gps hardware seems to be not strong enough on some handsets
http://www.youtube.com/watch?v=Ypljg3MLAf8
this prooves its faulty hardware and not nokia maps 3.01
its basically showing the gps to be underpowered by the looks of it
mine dosent seem to jump around like his one and iam quite happy with it but for those that arent

The GPS in my N97 never worked from day 1. It will not show any satellite signal at all. The (Vodafone) shop who sold it said that this is beyond their brief in selling Nokia phones, but offered no other advice.
I used it twice to communicate via Skype. The third time Skype would not load and has never worked since.
I also loaded Google Maps. Now, every time I load Google maps it wants to do an update, downloading the same file over and over. It is now on update 4.01(23), in other words has downloaded the same file 23 times.
Then it says no GPS, so I go outdoors. After 45 mins it then says "No network connection" I tried it at the beah where there are no buildings for miles. Still no GPS.
The instructions in the book bear no resemblance to the device. Last time I upgraded the phone from the Nokia website it would not switch on thereafter. It took the repair shop 9 weeks to get it back to me, but still no GPS, no Skype and dodgy wi-fi.
Anyone want a free N97? Its sitting in my drawer and I took out the battery..

N97 GPS Fault??

I have a nokia branded N97 which has the latest firmware updated.
I am having aproblem with the GPS signal though. I have AGPS set to on with a valid data connection and the correctr server set up (supl.nokia.com).
However it really struggles to hold any GPS signal at all. Getting an initial hit isn't too much of a problem but it can't keep hold of it. When tracking using Maps or Garmin, it is constantly a good few seconds at least behind where I am which makes using the sat nav very difficult / virtually impossible. It regularly then drops the signal and will pick it up again anything form 2-20 seconds later.
Is this a fault with the handset / GPS / firmware does anyone know?? How is the best way to check??
I have tried a friends N97 side by side and this track perfectly so I can't see it being a signal issue. The weather is clear and I'm not in a built up area, yet it still regularly fails me.
Any help is greatly appreciated.
Chris

Hi Supersizechris, I'm from Singapore. I've exactly the same problem as yours. Mine N97 sent to the servicing center on the 10 Sept 2009 till now it still @ the servicing center. I think this N97 GPS is the hardware problem. I've this problem since day one day. I thought Nokia will fix this problem on their next coming firmware but I've flash my phone to V12 still the same. This week I suppose able to collect my phone & hope Nokia will fix the GPS problem. If not I'm gonna to ask Nokia for refund.

LG Ally text message and gps problems

hello. ive been with verizon for about 10 years maybe. ive been overall happy with the service and customer service. but the prices should be alot lower.lol. i started out with the motorolas then switched to the lg phones. only problem with the motorola was the speakers. not loud enough. could never hear the phone ring. the lgs usually suffer from the same problem.
i had a few phone problems but nothing like this lg ally. im on my second one and about to be my 3rd one in about 3 months. 1st phone i had every problem under the sun. this phone i am suffering from text message problems and gps problems. i suffer from what everyone else has problems with. the messages wont send. they will eventually lock up. it will show the envelope with the red explanation point ( i think thats the graphic). then usually everytime when i sent a text the texts will close. it will send then bounce back and show up as a draft and i have to resend it and wait for it to go thru. finally the last problem with the texts. when i send a text a phone number from my contacts shows up and freezes on the screen. its in white text with a black background. its the same number every time. it stays on the screen until i restart or pull my battery out.
gps. when i open up google gps that comes with the phone i make sure the gps is on... when the directions are found and the map pops up 9 out of 10 times it just keeps saying searching for gps. the turn by turn never is found. the 1 time it does it takes a good 10 minutes to be found. atleast on my first one ally the gps did work 8 out of 10 times. it just took a good 5-10 minutes for gps to be found and show turn by turn.
anyone else have these problems? where you able to fix them or did you need to get a new phone? the 2.1 update was supposed to fix problems. i think they just made it worse. the ally is supposed to have 2.2 froyo. where is it. is it ever going to get it. i got this phone because i like the lgs and the keyboard. also the sales representative on the phone was giving the lg ally rave reviews. why couldnt he say dont buy this go with a motorola droid. this phone is the biggest junk ever made

I do apologize you are having trouble with your device I looked in our information system on the LG Ally in reguards to issues you are having it states if you have the Free Droid Security anti virus protection application down loaded it will cause the phone to lock up or freeze. Check and make sure you do not have the application on your device. Check you GPS settings and make sure correct. Go to Settings; Location & Security; make sure GPS is on wireless network. If this does not fix issue you can try doing a Master Reset on your device. Make sure your contacts are saved in your G-mail account or through Back Up Assistance.
Master Reset/Soft Reset:
Factory Reset option 1
From the main screen, touch menu tab
Touch Settings
Touch Privacy
Touch Factory Data reset
Touch Reset Phone
Warning: This will erase all data from your phone, including:
Your Google account
System and application data and settings
Downloaded Applications
It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos
Factory Reset option 2 - Warning this will reset device back to original factory settings.
Turn off the phone
Press and hold "home" + "end" + "volume up or down" keys together for a few seconds when the device is power off
Once device displays boot information, release keys.
Soft Reset
Press the Power key.
Touch Power off.
Touch OK.
Press the Power key to power on the device.
or
Remove battery cover, remove battery and reinstall.Also there is a new update for LG Ally it will be the Froyo 2.2 but there is not release date available at this time it will post on your device when available. Hope this Helps. Leslie

GPS problem (?) in new iPad wifi?

If I open Map app, iPad can show me my location... but it seems that the gps won't refresh itself. When I am moving around by car.... the gps will only show me the location where i open the map app and stays there and wont follow my moving car, until I re-launch the map app.
Is it a gps problem or does it the way wifi iPad work? Because I used to have an iPad (1st gen) wifi+3g and the map+gps worked fine.

Ouch....
It explains the "problem".
Thanks stedman1.

GPS problem with 3GS

Dont know what's wrong with my GPS service. I can use the "map" app. But when i use "Navigon", it shows that "no GPS service found". I used Navigon before, and it worked perfectly. My friend also has 3GS and the same app. No any GPS problem. I tried to download and install again, but it still doesnt work. Also tried restarting iphone. >.<
Can someone help me? Does anyone know what the problem could be?

Apple announced no such problem because there was and is no such problem. This would mean every single 3GS has a GPS problem or failure. Hogwash.
The GPS receiver on your 3GS may have a problem. Hardware can and does fail.

N97 GPS cannot get a fix..

My N97 gps is having difficulty getting a fix on my position.
i was side by side with my fiance E71, and hers gets a fix in less than 20 secs. Whereas my N97 takes a long time, and after that, It just say unable to get a fix on the locatin, GPS works poor in enclosed area.
Any help?

I do not think that the N97 hardware is a flaw because I have tested it, see my other feedback in the forum and what I did.
In brief, I get a GPS fix in 1 second with a 8cm ultra thin copper wire coiled and hidden under double-sided tape under the orignal label antenna. This is done by first coiling this wire over a double-sided tape and then purely slightly peeling the original anntena tape, and placing this double-side tape (with wire) onto the plastic. Then stick the original antenna tape back into position: all fully concealed, without screws or opening the phone.
Even, if I remove this antenna extension, I still get a GPS fix between 5 to 15 seconds. I will say the antenna extension increase the signal strength of GPS signals and give a GPS fix in 1 seconds instead of 5 seconds, and also help to provide GPS fix under (metallic roof) shelters. Without the antenna extension, it is not possible to get a GPS fix under metallic-roof shelters.
I installed Garmin Mobile, and accidentally found a file 20006e9c.sis in the private folder in the mass memory which help to get a GPS fix under 15 seconds, under all weather conditions. Then when I remove this file, I cannot get a GPS fix under 15 seconds, it took about 5 minutes to get a GPS fix under clear sky, no signal under bad sky.
Now I tried with Nokia Map. Without Garmin and the file, it took 5 minutes to get a GPS fix under clear sky, and no signal under bad sky.
Now I tried Nokia Map after Garmin activated (with the file), and I get GPS fix between 1 to 15 seconds under all conditions. And with the antenna extension, it is between instant 1 second to 5 seconds.
So I will say that the N97 hardware is ok, except the GPS software. I cannot see the private folder in the phone memory as it is blocked (my phone is not hacked). I believe installation of Nokia Map created some new files in the private folder but every installation create different file in the folder (just like Garmin).
Some N97 work well because the file created in the private folder improves the GPS fix while other files deteriorate the GPS fix.
My suggestion: if possible, remove and re-install the Nokia Map in the phone until the file created is the one that improves the GPS fix. Sorry, I only know the needed file for Garmin is 20006e9c.sis which should be in the private folder. For Nokia Map, I do not know what file, and anyway I cannot access the phone memory.
Cheers! I believe in the Nokia Equipment, though not in the firmware, especially the GPS software

N97 GPS is useless. Can i get a replacement from N...

N97 GPS is useless. Can i get a replacement from Nokia?
My N97 GPS takes 20mins to connect in an open area, on highway. And in a crowded area it doesnt even connect at all.
Can i get a replacement N97 from Nokia in Canada? If so, what do i have to do?
I am in Canada.
Thanks.

in the usa you have 30 days to exchange your unit i am not sure what is the case for canada. did you call the customer care?
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Constant GPS problems

Hello,
I am having problems with gps on my phone. I am on my first replacement from Verizon and am having the same issues as the original.
I will eventually get a lock, but will get a notification saying GPS signal lost in the middle of navigating with Google Maps. I have also noticed that it has trouble figuring out which way I am heading. Lets say my google maps has me going north, my arrow might be going north but it pointed West. Seems all screwed up.
Read somewhere that Verizon got a bad first batch of phones in regards to the gps chip, anyone know if that's true?

Thanks for attempting the hard reset to resolve your issues takesone1221. Let's try safe mode because there may be an app on your device that could be causing issues with the GPS. I recommend enabling the safe mode and adding each application one at a time to test each application for GPS problems. Here are the steps http://support.verizonwireless.com/support/devices/knowledge_base.html/87334/ . Please keep us posted. Once you're done, you can disable the Safe mode function.
I also would like to apologize about the previous message that was incomplete.
KinquanaH_VZW
Follow us on Twitter @vzwsupport

N86 GPS problem

I have a problem with GPS on Nokia N86:
It has a huge problem to get a connection with sattelities. It is not a Ovi Maps fault because I have checked it with other applications. Even if it connect with sattelites, it works inaccurately and keeps breaking the conection. The software is up to date. It made a test with Nokia LD-3W via bluetooth and it works perfect. Is it possible that integrated GPS is broken? Does anybody knows the solution?

Hi Folks,
I also got a N86 a few days ago and well, I also have that GPS problem.
The strange thing is, I installed Sygic 7.x and he navigation was working without problems, 3 times no problem to get a quick gps fix.
But as for me Sygic is **bleep** I decided to switch over to Garmin Mobile XT which I liked on the 5800.
From that time I experiance problems with a gps fiy, sometimes it works within a minute, sometimes I wait 30 minutes without any fix.
During that time I'm outside and A-GPS is switched on.
It's the same if I just try the Nokia tools like OVI-Maps, or just GPS informations.....no fix, so it's not a Garmin problem.
I'm not sure if that is an issue which will be fixed with a firmware update, but I hope so very much!
I'm thinking of getting it to a Nokia Service point to complain about it....will see...
As far it does not look like anybody has a solution for that problem....damnit

When will Verizon have a fix for the LG G2 GPS Problems?

I am on my 3rd LG G2 and all of them have had the same GPS problem. No one can help me, went to a Verizon store and they advised that I would have to speak with Verizon on the phone. but I did after 2 replacement phones have been sent out to me. I went back to the store and they advised that Verizon is suppose to send me a different model or what ever the upgrade to that phone is. Where is the disconnect? I just need a Phone that works! Now I sent my phone off to LG this is crazy. I have not had to phone a year and I travel for business 2 to 3 times a week and need my phones GPS to work. Please Help

I read the entire thread, and you didn't mention that you had done all these things. Please understand, at least I'm trying to help you. I understand you are frustrated. I'm an end user like you.
I've had a few Android phones over the years, and if this is the behavior even after you've done what I've suggested, then it seems as though you have a HW problem. The GPS in my LG G2 works very very very well, so it seems like you got another bad one. From your post, you imply this is something you've also experienced on 2 other LG G2s. Wow - that's horrible.
It's appropriate to take it up with LG then.

N97 GPS + Camera Problems!!!

Before I start I would like to point that a phone that costs 650€ should have a video out cable included...
The two main problems of my phone are:
1. The GPS reception isn't good at all. It takes about 2 minutes to lock a weak signal thats gets lost if I move...
2. There is a camera flash problem
Take a look at these samples
Notice the blurry part on the left side of the pictures ?
Do other N97 users experience the same problems ?
Should I ask for a replacement phone ?
N97 White 20.0.019

dcastrog i agree with you that the sharpie solution might work, but ita not something that should happend in the first place. Nokia has been making phones since i can remember. They should of overlooked this issue, look at N95 the earlier models had covers but then they removed them why b.c it started making problems. I always say you learn on your mistakes but i guess Nokia has a different policy. I bet the same thing is gonna happend to this cover. It will be gone with a new model release. I Just feel like an idiot now paid 800$ for a phone and Nokia didnt even fix it. And now im being sent back and forth to different ppl different companies. But i hope someone will take care of it and fix it.
Here someone started a petition on our forum to nokia.
http://www.n97geeks.com/General-N97/2230-Petition-Nokia-N97-lens-scratching.html
If you guys feel like this should be taken care of please sign it.
When i called Nokia Care Center i was suprised when i told the Rep that my lens is scrached he put me on hold for 5min when he came back he already has processed a shippiung lable for me. I was very happy about the service that Rep has provided. And i was like Wow they even gonna pay for shipping both ways, so i figured that it has to be a very known issue. But oh well i will keep you guys informed.
N97 White (RM-507) V12.2.024
http://www.n97geeks.com/

N97 GPS poor / news from Vodafone (germany)

Since i just returned my first N97 for poor GPS quality
and now am returning my second N97 for poor GPS quality AND
an american keyboard (qwerty), because im german in want my qwertz-keyboard
I just called the vodafone support service.
(sidenote: have to say that this is the best support service ive seen so far on this planet!)
They just told me that I will have to wait for another week to get my new N97 (the third!), because
they sent the shipping back to NOKIA, because they had too many returns regarding the
GPS quality (fix and loss) with this phone. It seems that NOKIA changed something to have a lot
improvements, maybe in hardware too. So vodafone is just waiting for another shipment of NOKIA
where the GPS quality is fixed. And of course i dont care if I have to wait another week as long as
I have a working GPS in it.
Seems that NOKIA really had problems with the first productions.
Glad that vodafone is telling them and taking care of this issue
cheers.
ps: the rest of the phone is fine, although a lot is still beta, mine is working really fine,
because was able to free up to 48 MB of my C: drive.I still belive this solves a lot of issues with
this phone. detailed articles:
/discussions/board/message?board.id=smartphones&thread.id=149756
Some other firmware updates will do the
rest and im quite confident that the software will mature as it was with my N95.

I don't know if this solution will work for everyone else with GPS/Sat nav problems but I have found a solution that works for me.
I have had some success using Ovi maps/Sat nav when only having the integrated GPS on the N97 switched on but that was in a very big open field – which isn’t very useful.
But at home, outside in my garden I was unable to get a GPS signal using the integrated GPS only. I tried many times, left the phone standing up as directed in the manual/web site without any success. With the network based GPS switched on I had been able to get a GPS signal.
But then I noticed something. While I have the N97 charging either at the computer or when plug into the wall, I have been able to get a GPS signal/Sat nav within a couple minutes just using the integrated GPS, yes the N97 picks up my location indoors and the signal remains even after I remove the charger. So I’m assuming this with work with a car charger as well (I haven’t got round to getting a car charger yet!)
I hope this solution works for others with GPS issues

N97 GPS problem!

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