N97 hangs during answering a call...

Hello
please help me,I upgraded My N97 to the latest version 20.0.027 ,after that I format mass memory and reset all settings to factory mode.
but when I want to answer an incoming call my mobile will freeze and I have to remove the battery and restart the phone.please help me if this problem will solve.
Message Edited by lance16 on 04-Jan-2010 10:14 AM

Solution to this, BUY AN IPHONE
As i posted in the nokia obituary thread, i want it everywhere so everyone knows how much of a piece of **bleep** the phone is
I sadly was one of the foolish Who purchased an N97 at great expense, struggled with it for months on end, problem after problem. This was far from my first nokia I've had nokias ONLY since the mid to late 90's as they were the leaders. Key word WERE. 
As I simply couldn't deal with the problems with the phone preventing me from doing simple tasks like making or receiving calls etc + the various other failings the N97 had + the time (days, weeks? Who knows) spent formatting, reloading, resetting and just trying to get the thing to work just crushed me. 
Some say the N97 was released to early? Well to you I say it was far to late, if it was released "later" when it was more "ready" it would have been scrapped as there is no way it could even be thought it could compete with other handsets that will be on the market in say the next 6 months. Nokia were just not ready, the phone was not ready, they were behind the 8 ball and knew it, but instead decided to release a substandard product to burn all those loyal customers out there. 
My solution ? Ebay, I sold the N97 at a great loss after the great expense of purchasing a "Flagship" phone 6 months prior. 
What did I get you ask? Well I got an iphone of course. 
Well that's a rubbish phone I hear you all say?! And the N97 "technically" with all its apparent and "advertised" features (never seen in the flesh & working) run rings around the N97 .. Sure you are right in theory. But you want to hear the crazy part? 
IT WORKS, I bought it, activated it, imported my address book & contacts, made a few settings changes, got a few apps (I even paid for them, something id never do with the OVI store) I have EVERYTHING I want working fine without problem. 
I then JB'd the phone to get it a little more "custom" to the way I want it. 
That's it, its been a few weeks now with this thing and I haven't had to format it, restore it, hard reset, spend hours of my days trying to get it to work, wondering why I haven't got calls or sms's that are expected to find that its locked up (N97) 
None of these things, like most people these days I don't have the time nor care for a product that wont be fixed to be all that it was promised it was, I don't have the time to waste trying to get it to work. 
In short I no longer have time for nokia as they haven't got time for me. 
As a "turning point" as such I also got rid of the Mrs. nokia phone (N95) and got her an iphone as I wish to not support nokia in any way. 
And even more amusing when I "terminated" my OVI account a couple of weeks back I thought that would be the end of it, it said this will close all your nokia accounts Inc your discussions profile, but no even the OVI TERMINATE FUNCTION DOESNT WORK!!!! I STILL GET EMAIL UPDATES FROM NOKIA WITH NO WAY TO UNSUBSCRIBE !!!!! - Can't log in as my user details don't work to change subscription settings, and there is no OFF setting for subscriptions either. 

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