N97 jams up, home screen is very slow, etc. Firmwa...

Hi I just got my N97 and it seems slow, jams etc. I keep reading about firmware. No idea what it is but do I need to do some update on my moile? I've heard a lot of bad press about the N97 doing this. I'm hoping I can resolve it as its annoying! Thanks!

Might be. If you press *#0000# you will be able to see the fw version. The latest is v12.0.024. If you got V10 or V11, i will recommend to update.
This is how I would do it:
1. Downloade Nokia pc suite (ovi suite) and backup your contacts, messages pics, whatever.
2. Download nokia software updater (NSU). Check if there is any updates for your phone and update it.
Then, i would guess you don't need to restore any contacts or stuff, but if it shuld crash in some sort of way, you have a backup.
If you still have problems like freezes i would take a hard reset - restore your phone and deleting everything, and then reinstall fw, then do another hard reset - and then use pcsuite to restore your contacts.... ready to use.
If that shouldn't work, you should take your device to a nokia care center, and let them sort it out.
But i fixed my problems with doing hard reset before and after installing FW update...
Hope i could help.
Thank me by Kudos me.

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