N97 mini 11.2.102 is not updated

I bought a Nokia N97 in 3 shop Australia recently. It shows that the software version in the device is 11.2.102 when I use the *#0000# to check. However the support page indicates that the 12.0.110 is the latest software version. I tried to update the software with NSU, but it did not work. The device cannot find any update and remained 11.2.102. (I am 100% sure device was connected to the internet) When I put in the code 0593362 in the support page to check , it did show that 11.2.045 is the latest software version for this code. But later I tried the code again, it showed error message:
Sorry, There was a technical problem. Please try again soon.
Why they are not consistent? Confused.

I am from Lima, Perú and I have exactly the same problem, Nokia OVI Suite says that I have v 11.2.102 installed and it is up to date and there is no new update for this device. 
Is it correct? Is it the last version? We are in 2013, I don't think so. 
Happy New Year! 
Attachments:
Nokia Ovi Suite.jpg ‏75 KB

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