N97 MINI LOCKING UP AND SWITCHING OFF

Hello,
I have a N97 mini and nearly all of the time it keeps locking up, only way to unlock is to switch it off, sometimes it just goes to 'MY 191' then just switches off without me doing anything. Recently it keeps locking up when trying to get on my messages.
anybody with advise would be much appreciated as its driving me mad.
thanks

try a soft reset. backup your data, close all active internet connections, and dial *#7370#
Your phone will ask for a security code, the default code is 12345. Enter this code and phone will restart.
note that this mentioned process will erase everything in phone memory, backup important data before trying this.
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