N97 mini locking up - out of memory

I am currently experiencing an intermittent fault with my wife's N97 mini phones, where, unexplainable, it "locks up" and prevents any functions other than the Home screen.
It eventually indicates that it has run out of memory and to close applications. There are no applications running and the only way to clear this fault is to remove the battery temporarily, and then replace it and turn the phone back on. All is good until the next "lock-up", usually within 1 - 2 weeks.
We were advised to update the software, but this has not made any difference.
My own N97 mini has not had this fault occur to date.

Looks like some application is tying up the phone memory and not freeing it afterwards. It could be an application your wife installed recently or a setting she changed or corruption of one of the existing applications. Every time you remove the battery, you reboot the phone and free it up again. I suggest resetting the phone using the *#7370# reset. This reset will wipe all data on the phone so please backup your phone before resetting. Try to backup the bare minimum to minimise the possibility of restoring the cause after rthe reset.

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    try a soft reset. backup your data, close all active internet connections, and dial *#7370#
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    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

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    Solved!
    Go to Solution.

    Copyless thanks for the tip.  Kudos added :-)
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    N97 Black unlocked using the 3 Network (UK). Product Code 0586308. Firmware V20.0.019. Made In Finland.Custom version V20.019.235.10.

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    Hello my friend,
    I wonder if you solved your problem. If so could send me instructions on how to solve.
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    @brunhosa,
    We have edited the email address that you have posted. We encourage user not to post personal details on the Nokia discussion.Thank you for understanding
    Thank you for understanding.

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    http://support.apple.com/kb/ht1212

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    Then if you want to try everthing before going to nokia, first try reset *#7370# , backup your data first. Still no success? Reflash with same firmware version via NSU. (back up your data in both cases)
    Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
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  • N97 mini cutting out

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    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • N97 Mini - Phone Data Lost when Lock Code is chang...

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