N97 Mini Moisture strip pink when never near water

I took my son's phone into T-Mobile today to repaire the slide release button which is broken under warranty. When they removed the battery the moisture strip was pink indicating water ingress yet the phone has never been near water - all functions work apart from the mechanical slide button.
T-Mobile refused to send the phone for repair because of the pink strip - has anyone else had the experience of this mosture indicatore changing colour without touching water?
Solved!
Go to Solution.

I would suggest by-passing T-Mobile and visit a Nokia Care Point (Mainly Carephone warehouse in the Uk) your warranty is with Nokia not T-Mobile, what aspergerguy says is correct, however you may get a more sympathetic view from Nokia, also it isn't a very expensive repair if you had to pay, but it would be carried out by Nokia NOT T-Mobile.
Good luck and I hope you get the problem resolved amicably 
If I have helped at all, a click on the White Star is always appreciated :
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