N97 mini New User, Annoying Problems

I just recently got my mini and I really do not know anything about it. The manual that it came with was not decriptive at all and I'm still trying to figure out how to set some features. If someone could relocate me to some forum or manual(and I've already looked at Nokia's), that'd be awsome. And also, I've noticed that when I'm in an application or a call and I go to end it with end red "end button", the phone is non-responsive. Instead, believe it or not, I have to use the teal "call button" to both end calls and applications. And when I first got my phone and was attempting to set the phone to my preferences, the phone was over-bearingly loud, as in the sound effects and ringtone were louder than I thought ANY phone could be, but the volume level said it was only at 3. I know it sounds really confusing, but that's my problem- I'm so confused by it, I have no clue where to start trying to resolve the problem!

Congrats with your new device.
The first ting I do when I get a new phone, is to make sure that i'm running the latest Firmware (OS+features update) from Nokia.
New updates brings new features, stability fixes, bugfixes and other performance improving moves to the device (usually).
Click this link and follow the tutorial to check if there's an update for your device, and then update it first: http://europe.nokia.com/support/download-software/device-software-update/can-i-update
Try that first, also try turning your device off and remove the battery for at least 5 mins before putting it together again and turn it on again. - Start with this.
If you cannot update or the problems you face don't go away, please post a bit more info of what problems youre facing - and what you've done to your phone; like installing what 3rd party apps etc...
Be quick as if there is real problems youre facing, you should take it back and get it replaced if it's brand new.

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