N97 mini - niggling issues I want fixed but can't ...

Is there some kind of nokia hotline I can call that isn't going to cost me?
I am facing a number of niggling little issues (Some i have posted on here with no reply). Biggest ones:
- Music purchased from Ovi music. If i leave the song on the music widget for a while then come back later and play it, it doesn't play. I have to select a different song then go back and select the song i want to listen to.
-The phone beeps every now and then. Not often enough to be able to time it but often enough to know it's happening. Could this be the exchange server updating maybe? I don't know cause there's noone to ask. This is particularly noticable when listening to podcasts as the sound on the podcast goes down, phone beeps then the sound comes back up.
These are the two main issues I am having at the moment and would appreciate any advice anyone has.
My other problems are Ovi Music software related (the pc one) so I will post those elsewhere. It seems hard to justify to everyone around me why I have a nokia and not an iphone or something. I really don't like the whole iphone thing but all these little issues are things that you don't get on other phones. Seems that nokia's have great hardware but really **bleep** software. Or is that just me?
Thanks,
J

* beep * I have the same problem, already mailed Nokia support team and have no problem with ovi things because I don't use it. I also have no new applications installed or open programs, I rarely use the music features of the phone and only have Sygic Mobile maps 10 installed, but the beep does not come from that program since it is only in use while navigating and switched off to save battery life, no Bluetooth enabled, no gps in use, latest firmware according the SW-upgrade service. The problem came "out of the blue" and no other software is installed. Tried 2 different providers because I also own a HTC Touch Pro 2 with Hi and Telfort so swapped the sim cards but the problem still occurs. The beep also occurs when another profile like "silent" is in use. I am quite frustrated about it since it interrupts me my sleeping hours constantly. When nokia answers my question, I will translate it and post it here since I am from the Netherlands and probably will get a response in Dutch.

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