N97 mini: piece of **bleep**

Question

I've owned this phone for about six moths now, and I'm so totally **bleep** off with it. Nothing works. There are tens of different software problems in it. Menus are not working smoothly, music player is very slow to use, for example deleting songs from the library.
Connecting to the computer is so unbelievably problematic: usually needs to shut down the phone and reconnect battery to get it connected to computer. MTP-driver fails to install, some other drivers wont install. Why the hell it needs to install some drivers in every third time I connect it to the comp??? Isn't one time install enough?
These Comes With Music-things are mainly pure **bleep**. Ovi Player and Ovi Suite doesn't work. The usability is poor in them. Things just doesn't work like Windows and they crash often. Music downloads are often slow, and the worst part is that if you change a computer, you have to download everything again to get those DRM-licences back. Or at least have to reload the licence. The same apply to the phone: it was serviced because of the software issues, and now I have to reload licence again to every **bleep**ing track again!
Softwares are all up to date, and still they don't work. There are problems with installing for example Ovi Maps updates, getting error unknow error -5, problems with installing soundpacks to Ovi Maps. Have to do hard reset at least once in a month, because the phone slows down and doesn't work well anymore.
Here are only few problems mentioned, there are so many of them that I can't even remember them!
Ive owned a cell phone since 1996, and have had mainly Nokias, but I bet this is my last Nokia ever! The phone really isn't worth of 500€ I've payed of it.

Answer 1

It's not true that the Nokia Fanboys simply deny all problems, but Nokia fanboys are just users like yourself so we don't have all the answers. It is often the case, though, that something that appears as a 'bug' to the average user might be caused by other circumstances.
In response top a couple of the points in the above list...
(1) Battery life indications given are only guides. Talk time is based on the max time under testing that the phone has operated under GSM and 3G conditions in good signal areas with no other phone features running, and standby time is likewise the longest under testing that the phone has stayed switched on under GSM and 3G conditions in good signal areas with no other phone features running. You get two separate figures for each because GSM and 3G have different power consumption rates.
There are other useful tips here: /t5/Pool-of-Knowledge/Maximize-battery-performance/td-p/431669
(2) If their are no vocal instructions from Maps, it could be corrupt data in the voice files - this is easy to fix by re-downloading the voice that you need using Ovi Suite. Note also that some voices are specific to "Walk" mode (specifically the "...with street names" voices, and some specific to Drive mode. If a voice that is not installed onto the phone has been selected and Maps doesn't have authority to go online to download it, then you'll get the silence. Silly as it may sound (but I've done this myself...), it is very easy whilst holding the phone to accidentally hold the volume key so that the volume goes to nothing. Note that the phone doesn't have a central volume setting, each individual application that makes noise has its own voice setting, so you might not realise that Maps volume is right down because you still hear sound from all other phone features.
(3) The reason you needed to relicense your music tracks after service by Nokia Care is that each time a phone is repaired, whatever the issue, the service point always reflashes the phone with the latest available software version, a process which also wipes out phone data. For copyright reasons, the DRM licences are not included in backups, hence the need to re-license. This should no longer be a problem, as most countries now have Ovi Music with MP3 files instead of the old Nokia Music with DRM-protected WMA files, so any content that you have bought can be redownloaded as DRM-free MP3s. [Note, however, that free downloads from Comes With Music/Ovi Music Unlimited are still DRM-locked WMA files, so they will continue to need relicensing each time a phone's memory is wiped - the process is not difficult, though, provided you have copies in Ovi Player on your PC - your just need to resync all of your music with the phone via Ovi Player]