N97 mini - restore not working

The restore function on my N97 mini seems not to work. I've setup my N97 to daily backup @ 06:00 due to an software error in the PC Suite I've lost all my messages. Yet when I restore the message the mailbox stays empty.
How do I successfully restore the messages on my N97mini?

Yes for sure, most of us did backups & restored the messages successfully taking into account the backup process itself was successful. You have to make sure that you select the same memory, whether "c" or "e", when you backup & restore. If you select "e" as the memory of storing messages, you had to backup mass memory, & restore mass memory to have your messages back.
By the way, what do you mean by nbu file?
If you like my post & find it helpful click on the Kudos button... Thanks.. ;-)

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