N97 Mini Startup Failure

After my battery died on my N97 Mini, I recharged it and booted it up only to be faced with a white screen without the Nokia logo, and procedes to fade to black.
Here is a video of the problem:
http://www.youtube.com/watch?v=1LMo8Fw0Mgk
Can anyone help me solve this problem? I've only had this phone for 2 months.

Try this, if it doesn't work you need to try a Nokia Care Point.
http://www.allaboutsymbian.com/forum/showthread.php?t=86049
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Similar Messages

N97 Mini VOIP failure after 11.0.045 upgrade

Just upgraded my N97 mini to version 11.0.045 and the built-in VOIP got buggy. VOIP call only working for the first call after a phone restart ! The registration is successful al the time, but no audio and connectivity after 1st call. I'm subscribed to a Betamax Voip service.
I'm connecting through Wifi. I freshly downloaded and reinstalled the SIP Voip settings software. No luck.
I also notice some strange behaviors.. When I logoff from VOIP service, the Wifi is not turning off (no other service using the connection). And in the advanced settings I see the profile is "Registered", which was not so before upgrade. Now, to release the registration, I had to do a restart.
Please advice.

Hi, I also just upgraded to 11.0.045 on my Nokia N97 Mini.
I cannot log on to my SIP profile at all any more! Nothing happens when clicking on it or selecting Options--> Connect.
I also reinstalled the SIP VoIP software (SIP_VoIP_3_1_Settings_S60_5_x_v1_0_en.sis) but this could not solve the problem either.
I do very much rely on VoIP so I am very disappointed by Nokia!
Can any one help??

N97 mini failure

i bought a new original nokia n97 mini in overseas few months ago!so far everything worked normal,whn i bring it back to msia,i can answer the voice call,but the speaker very noisy untill the other tat phone me cant hear my voice!what is going wrong in my n97 mini?is it software or hardware?

Could be either software or hardware but most likely hardware. You should get it checked out at a Nokia Care Point. Your warranty may not be valid in Malaysia so you will probably have to pay for the repair.

N97 Mini - problem autolock with security code

I bought my N97 Mini last week. It works perfectly except when I activate autolock with securitycode, the phone refuses to react, when the autolock is activated of course. Only when I remove the battery I can reboot my phone.
I've contacted both the after sales service of the store where I've bought my phone as Nokia Careline.
Nokia referred me to a Nokia Care Point and the after sales service of the store proposed to give me a brend new phone.
I've chosen for the new phone, but the problem remains the same (sometimes it works, but sometimes it doens't).
I have the newest software (V10.0.020 on date 14-10-09), edited version 10.0.020.C01.01 (via *#0000#).
I can't continue te be given new phones that don't work properly.
What should/can I do more?
Thank you for your help.

and problem
when phone startup and not enter lock code the screen is off when used unlock key to open screen not open screen

N97 mini: folder setting for image gallery / photo...

Hi I've just got a simple question: is it possible to choose the images folder(s) which are shown in photobrowser or image gallery on a n97 mini?
now it shows all the images on my device/mass storage/sdhc card, and I don't want that to happen. I want to be able to choose the folders which are shown. now it also shows all icons of my pois inthere, so i've got over 400 images (all images which are used by programs) while there are only about 50 files in the images folder.
now i have to scroll through 350 images which i don't need, just to find 1 photo i want to use as a background.
hoping that there will be a software update which allows for changing these settings, so that it only shows the folders I want to use.
Solved!
Go to Solution.

You can use X-plore from "lonelycatgames" , to hide an entire folder, but those images are used by programs this would be of no use.
If you are interested to know how:
1ownload and install X-plore, their website, (trial works as good as full, with a just a splash screen at startup)
2: Open it, Create a folder any where on memory card. Or if you know the folders where "those 400" pictures reside, navigate to it.
3: click Options>file>attributes>and tick "Hidden" it'll ask "Do you want to edit attributes of all file in this folder?" click yes.
Now all the file in a particular folder are hidden, so they won't show up in gallery.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

N97 mini problems

My n97 mini having startup problem when i switch on it starts restarting then after 4 5 times error appears 'startup failed contact the retailer'
Second problem is in app mgr installed apps doenst open
Please help me on these issues

Hi, try this method... but be aware that procedure will format your C drive and E drive.
If you’re unfortunate enough to encounter a problem on your Nokia N97, a hard reset maybe what you need to do. This wipes the entire phone memory and settings fresh to how it was (or should be) when you bought it. It’s also useful if you’re also unfortunate enough to have to send away your Nokia N97 for repair or exchange, or maybe in future you maybe selling it and don’t want your information/details/media stored onto your device for someone else to access.
The traditional method won’t work as the N97 doesn’t have the old keypad. After you’ve backed up your data onto memory card/pc/ovi, turn your phone off and simultaneously press these four buttons circled in red.
Caps shift
Space bar
Delete button
On button

N97 Mini vs E72

N97 Mini vs E72
Not sure if i should post this question just here or post it both here and in the E series sub forum, i'll post it in both just in case....
N97 Mini Pros
Touch Screen
Bigger Screen
Fold out keypad
30fps Video (VGA) quality
5mp Carl Zies lens
Dual Flash (flash for video and flash for photos)
E72 Pros
600mhz cpu
Mega 3G (Next G access)
Symbian 3rd (More apps available eg coreplayer)
Bigger Battery/Longer life.
Now i have the E72, but i've been trying to talk my wife into having the N97 mini, but she says why don't I have the N87 and she can have my E72, well for me, it's literally a coin toss, they both have features i Like, both have the mandatory 5mp camera, both have wifi, compass, gps all the high end features... but the N97 mini offers a nice big keyboard where as the E72 does not but the E72 offers extra frequencies which work with high speed on other networks.
So for me it comes down to build quality and i can't fault the E72, in all honesty if I had of just bought an N97 mini (instead ot the E72 just 1 week ago) i'd probably wish to keep the N97 mini...
So i have an E72 1 week old,, and my wife's contract ends in only a couple of months, so now were looking at an upgrade for her... have no idea which i prefer, anyone got both or played with both the E72 and the N97 mini, what's your advice?... i can't really fault the E72, im scared the N97 mini will break in 10 minutes....

I could not agree with you more about how similar the E71 is to the E72, for example I can charge the phone, go bed, leaving the "breathe" light on if you've seen that, it lights up every 10 seconds or so then slowly fades out ... but anyway come 8 hours later, I thought let's just plug it into charge see how much power's actually lost, plugged it in, beep, finished charging please remove.... i mean wow, amazing..... so i got curious made a phone call browsed a few sites sent an sms then plugged it in, again it was still fully charged...
Wonderful phone, not to mention Drive C is 250meg nand memory, i've got 200+ meg left with about 30 apps installed, i'd not even get close to that on the N95 or 6710, it's yet to crash, it froze once but that was my own fault for not knowing what i was doing with the scummvm emulator btw - curse of monkey island runs perfectly but the optical keypad has to be held down while you click up/down/left/right (basically all around your thumb while keeping it pressed) but lol anyway...
It's a great phone, but then i think about the touch screen, bigger screen for playing videos on then i remember apps like coreplayer wont run properly on it, but then i think ah but the nice big keyboard for internet browsing then i think but ah battery life....
Maybe I'll wait for the N900 lol, but then there wont be Video Calling support, no compass, no ability (as of yet) to assign pics or is it videos to callers in contacts... but the N900 does have the ability to play divx...
BLAHHHH... Nokia do us all a favor add native support for DivX over UPNP/DLNA the N97 Mini would be as near perfect ... but then i think to myself, web browsing, the N97 only has a 420mhz cpu and Adobe requires 500mhz for their new flash applications hopefully due this year.... that rules out the N97, back to the E72, yes it will run it but it will be a let down on the small screen LOL...
Then i start thinking about the N95 with it's omap and dedicated 3D GPU, and how that can play quake 3 and yet 5 years later their flagship N97 does not even come close, now we have other manufactures with either 1ghz snapdragon cpu's or CPU's with GPU's ....
So the perfect phone from Nokia would be.
N98 - Specs
*8Mpix camera
*C Drive with 250meg of NAND memory,
*Querty Keyboard, but make sure 4 rows down, with `1234567890-= number keys at the top.
*16gig-32gig
*600 mhz (min) with a GPU, eg Omap or even a Tegra CPU with GPU or SnapDragon, or eventually an Atom to compete with Apple's Iphone for Games.
*GPS
*Wifi
*Compass
*Acclerometer
*Touch Screen
*Native DivX support in conjunection with UPNP
*Dual flash (but no biggy) make sure camera cover
*Large battery 1.5amp/h at least
*128meg of RAM
Put a lot of effort into making sure that everything can be turned off widget wise remove any fluff that's not needed on startup let the user install the apps don't assume keep the power
consumption as low as possible, go speak to the guys who do the E series they have this
done perfectly.... don't get it to automatically get email just make sure all energy hungry apps are off as default, this way people don't need to spend 2 hours changing settings instead they can spend just 1 hour enabling what they want.
And 1 more thing, filesharing, it would be nice to be able to map a drive over the network rather
than having to create a webserver to do the job.
And if you did all that, you'd have the ultimate flagship device.... the N900 is about 80% away from perfect in terms of what it should be able to do, if not for lacking the compass and a couple of other things it would be damn near perfect.

N97 Mini Memory Card Problem

I've been having a problem with my N97 Mini since installing a SanDisk 16Gb Memory Card.
When switching on the phone it quite often reboots. It will then work fine.
I also get 'memory full' or 'security module' errors. I can fix the issue by rebooting or ejecting the memory card in the file manager (even though I don't need to physically remove the memory card).
If I remove the memory card it works fine and I can't reproduce the errors.
I tried reformatting the card but it hasn't helped; even though it's blank.
Could it be a problem with the phone hardware, the memory card or the firmware (I'm running v11 on vf uk)?

So I've now switched to a Nokia memory card.
It came in official Nokia packaging, however there's no markings on the memory card or included adaptor that it's made by (or for) Nokia. Having looked online I can see there are other examples of this.
I did wonder if it was genuine!
However it works much much better with my phone.
The Security Module Error has completely gone, it very occasionally does the random reboot on startup, and gives a 'memory full' error, but I think this may be due to an issue with Ovi Maps and the amount of music I have on there.
I will try (another) full reset just to make sure but otherwise the phone's now working well.

N97 Mini Having Video Problem w

I am having N97 Min recently I have updated the firmware to V 11. 0 . After that the video is not playing.
The Video is getting stuck in between but the audio is running.
I have tried Hard Reset also but still the problem persists.
Any advice .....

So I've now switched to a Nokia memory card.
It came in official Nokia packaging, however there's no markings on the memory card or included adaptor that it's made by (or for) Nokia. Having looked online I can see there are other examples of this.
I did wonder if it was genuine!
However it works much much better with my phone.
The Security Module Error has completely gone, it very occasionally does the random reboot on startup, and gives a 'memory full' error, but I think this may be due to an issue with Ovi Maps and the amount of music I have on there.
I will try (another) full reset just to make sure but otherwise the phone's now working well.

N97 Mini, Wont Start Up

Hi All
New on here so please take it easy on me.
I brought a Nokia N97 Mini at the beggining of December and so far it has been great, until today.
Switched it on and the white background with Nokia in blue writing came on as per usual. Trouble is, nothing happened after that, it just stayed on that screen.
I have tried battery in and out loads of times and starting without the sim card in but no difference.
Is there anything I can do to clear this or is it a send it back problem???
Thanks for any help you can give me.
Wayne

I also had this problem when I started my usual heavy use of my new Nokia N97 mini which i purchased in december.
Startup was only possible when playing around with the charger, and removing the battery and so on.
I also performed the four-finger hard reset, which did solve the problem for a while, but after restoring everything ..the same story all over again.
I solved this problem when I disabled Garmin Mobile XTs (v5.00.50) background process TSRAutoStart.exe. (Primarily i did this because it was eating away the battery life, which has also improved afterwards.)
In this version it is possible to disable the process by having the process enabled in Garmin settings, restarting Garmin, disabling the process and restarting it again. (Use of an application that displays running processes to check if it is really off is advised).
For older versions use google
So now i have been able to restart the phone without any problems (3/3 restarts successful so far)
Message Edited by N97miniuser on 31-Jan-2010 04:53 PM

N97-mini multiple issues

Hi,
My phone has multiple problems and I believe by reading the forums that these issues are common to most devices of the same kind. It's a N97-mini, less than a year old and up-to-date (as far as I can remember, because today it decided not to boot anymore).
- First the battery level is not accurate - it nearly goes from full charge directly to empty. Yesterday evening it was charged, this morning it was down. Helpful when you want to use the alarm. And tips for saving battery lifetime are simply **bleep** - what's the point of having a smartphone if you can't use any of the typical smartphones' features? Why would I disable GPRS or Bluetooth on such device?
- Second, I have been unable to boot it today. It has been charging for the whole day now, and keeps beeping from times to times, but I have not been able to turn it on. The power button has no effect. Removing battery and putting it back won't help. Any other method would be appreciated.
- Third, the Bluetooth works very badly - my Jabra headset simply causes the phone to reboot, while my car's bluetooth makes it freeze. I go without now, the power saving advice was actually right...
- Last the RAM is insufficient. Even after a fresh reboot, I'm unable to use most applications. Even email polling stops after a while, saying the memory is full. But there is no application running except for the operating system. I'm not even using the browser. Again, not point of having a smartphone when you can't get emails with it.
I was a Nokia fan before, had a N95 for years with very good experience. Compared to my N97, the N95 was amazing. It had bugs but I knew the workarounds and could rely on it eventually. In my opinion, the N97-mini is a total failure but unfortunately I cannot afford to buy something else. I would appreciate any tip on how to make it boot, at least.
Sigh.

Hi, for message storage, it's a tait of Nokia phones, thet after connection by usb that the storage point will revert to C, so when I disconnect my phone from computer I always check it's still set to E.
As for apps, there are loads of sources other than Ovi, try Getjar .com, you can download to computer and just drag and drop.
As for ovi store, I don't use the app, I simplyuse web browser to go there (it keeps trying to make you install ovi store but ignore it, just select exit.) find the app you want log in and download.
Hope this helps
Good Luck
PS you can remove apps by selecting organise in the apps folder, tap/highlite the app you want to remove and select option-remove
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 Mini can no longer be found on iPhoto.

hey, will some one kind enough to sort me out this ' dreadful problem , my N97 mini has been working fine with iPhoto, getting images/ videos off my phone, now when i plug it in, i click Mass storage and nothing on iPhoto changes, everything else works like finder, because the folders on the desktop, but i dont no what's happened, the only thing changed from other times is i have recently upgraded to snow leapard but i dont see how that could be the problem.

If you had iTunes set not to copy added recordings into its own library, then the files might be anywhere and justreferenced in iTunes. Only you could know where you put the originals, but if careful searching doesn't find them that suggests they've been deleted.
If it did copy the files but you have deleted the library from your 'Music/iTunes' folder then the songs are gone. Again, if searching produces no results then the songs would appear to be missing from your computer.
With no backups, and the songs deleted, they are lost. 'iTunes in the Cloud' might enable you to re-download songs you had purchased, but I doubt this works on Leopard, which your signature says you have.

( n97 mini ) why n0kia w0nt update a new firmware ...

i have a latest firmware update rm555 v12.0.110.. it should be great if NOKIA should update it a new firmware .. with a new preinstalled apps , fix bug or make ph0ne bec0me greatful ..
any suggestion ?
Nokia made me pr0ud !

yeah ! they sh0uld maKe a neW firmwaRE f0r n97 mini ..!
Nokia made me pr0ud !

Data recovery from N97 mini

Hei all,
I’m using Nokia N97 mini.
Along with Phone memory and Mass memory, I inserted one 1GB memory card also.
Yesterday, I was trying to copy some files in ‘mass storage’ mode via cable into that 1GB card. While copying, some files could not be copied and I got error message.
So, I aborted the whole operation. From then, I couldn’t find my personal data from the Mass memory.
Along with some system folders on the mass memory, I have one folder ‘My data’ in which I save all my data.
I’m unable to see the ‘My data’ folder.
It shows that ~2GB memory is being used on mass memory. If I check the size of all folders that i can see, its only 45MB.
So, my folder is occupying space. But, i’m unable to see that.
Please help me in recovering my data.
-Babloo

Download and install an app from www.ovi.com called y-browser and see if that allows you to see your folder.

How to install Python 2.0 on N97 mini?

My Nokia N97 mini offers me to install Python for S60 2.0 . But the installation with "Softwareaktualisierung" fails .
Unfortunately there's no information why the installation failed . Is there a log anywhere where I can get some more
information?
Or can I download Python 2.0 somewhere and install it manually?
Note that I installed Python 1.9.7 manually on the phone - but the installations also fails after manually removing
Python 1.9.7
regards
Bernd

The later versions of Python have had issues installing. I'm using 1.4.5 without any problems.
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N97 Mini Startup Failure

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