N97 MMS issue

Hi All,
Im a newbie on here but im looking for some advice to help resolve an issue with MMS. I have had this phone for nearly 12 months but never really used MMS only to find that when i try it wont work. When someone sends me a message it appears as atext and wants me to sign into Vodafone website to retrieve picture and when i try to send one it just hangs in my outbox and will eventually fail.
I have had a look and so far i have follwed some instructions on vodafone website, and today i updated software to very latest release. Still no joy with MMS. Is there anything i could be missing or should i phone my provider?
All other features a re fine, email and internet use all work its just MMS.
Please help

Contact your SP for the right packet-data MMS settings. Some providers limit the size of messages to e.g. 300KB
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