N97 - No log-in from the VOIP service menu

I am stuck though I have followed Nokia's procedure for configuring my phone for VOIP calls: Log-in from the VOIP service menu doesn't happen. My SIP-profile is registered. However, I have two VOIP services defined (two globes) with the same name as a consequence of a problem when installing "S60 5.x SIP VoIP 3.1 Settings", then reinstalling, and I do not know how to delete one (the other displays my username correctly). Under the globe, the following text is displayed "Contact not on the contact list. To add, select 'Add fro..." and no more. My phone is a N97 RM-505 with software version 21.0.045. Would appreciate any help. Thanks

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N97 - No log-in from the VOIP service menu

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