N97 Ovi Maps problem

HI,
i tryed to update my maps definition by checking on Ovi Suite on my PC via USB.
Some updated maps were available, but during the update, i've lost the connection with USB.
From now, there is no "cities" folder on E: and Ovi Suite can't upload new maps.
So i have Ovi maps working but without any Maps !
It says my memory card is full, but there is 28Go available !
Any idea to recover it ?
thanks for your help

During the update process, the old maps are deleted first before the new maps are downloaded. I have never interrupted the process but it is possible the usb connection was interrupted just as all the files were deleted. This could explain why the Cities folder and qf files are missing.
Now to get Ovi Suite to see the mass storage for map data purposes, you first need to run Maps at least once. This should recreate the Cities folder and qf file. Once this is done, Ovi Suite should be able to see it and allow you to download map data.

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N97 min Ovi maps problem

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I have a N6303 classic. Using PC Suite and Map Loader I managed to upload the UK maps to my 6303 just after last Christmas. For some crazy reason 2 days ago I downloaded and installed Nokia Ovi Suite and allowed it to update my phone – quite unnecessarily, but it looked like a good idea at the time! The backup failed. It lost various settings, but I was able to reset them. Also it allowed me to download via my PC a selection of maps and load them on to my phone. I then found that the memory card was too full and I wanted to remove some of them...I found I was unable to do this in Ovi Maps, and got the same error message that I lacked an internet connection. (I have broadband, which works fine.) However, PC Suite allowed me to delete all the maps, freeing up some space. Now, neither Ovi Suite nor PC Suite will allow me to connect to the internet via my PC to download, you’ve guessed it, the maps of the UK. The only route seems to be to connect to the internet via my mobile, which I have no need to do and will simply waste money. The maps would be nice to have but aren’t essential and I have absolutely no use for the 6303 as a SatNav, but it is frustrating not to be able to take advantage of what seemed a useful little add-on, having an A-Z of the whole of the UK available for emergency use.
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N97 nokia maps problem

hi everyone..
i desperately need some help here..
I've recently had my n97 software reflashed by a service centre as it kept crashing and was running really slowly. it's got the latest firmware on it but for some reason i can't download the new nokia maps v3. I'm still stuck with the **bleep** v1!
Called Nokia.. they promised a call back within 48 hours.. that was a week ago! Can anybody here help?
Thanks in advance.
Solved!
Go to Solution.

If you can't update your software using Nokia Software Updater, then use OTA SW Updates on phone then the N97 mini version , which you can download to pc then drag and drop to phone will work fine, honestly, I've used it before and all the people I've suggested it to in the past have had no problems
http://www.nokia.co.uk/services-and-apps/ovi-maps/downloads?intc=ncomexpserv-fw-ilc-lft-con-na-ncome...
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N97 mini maps problem !

hi all, i have a n97 mini and i hard formated it then i loaded all software now i can't enter my maps, after i open, it s closing in 1-2 seconds i don't understand what's going on :/ pls help help help me

@behzatkara
Welcome to the forum!
Regrettably neither of the two previous posts appear to address your issue with one under the misapprehension that you are using N97 where phone memory is certainly a problem instead of N97 Mini in question.
It is more likely here that you have corrupt map data, which is the commonest cause of OVI Maps crashing upon opening! When you updated OVI Maps application to latest v3.06 it needs to delete previous 0.1.25.114 map data used by v3.04 to make way for 0.2.42.122 map set. Whilst there is a message saying that old map data will need to be removed, it requires confirmation by the user.
Suggest that you try deleting E:\Cities + .qf file, re-start OVI Maps application upon device to re-initialise application and re-create necessary folder structure. You now have option of downloading regional maps using either "Update" feature within application upon device via WLAN access point or use OVI Suite > Maps as previously if so preferred.
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N97 Ovi Maps - Internet usage disabled after upgra...

Recently upgraded phone software and maps - everything works fine except when activating Ovi Maps at which point I'm prompted to 'Go online' which when prompted, the phone confirms no internet connection - tools online - and I get the message on screen Internet Usage disabled.
Everything else installed on the phone works fine - including all the internet related software, email , facebook etc
Appreciate that others may be having same problem as we carried out same upgrades on second phone in the house last night and................Same problem

Has anyone got a solution for this issue? I had my first n97 arrive on monday, today I had to swap it as it didnt work properly. I have got to grips with my new one and upgraded things when prompted, everything seems to be working perfectly except when i got to ovi maps.
Ovi maps worked fine on the frist n97 handset but not a lot else did. on this new handset its just ovi maps with the above problem, when I go into maps it says no internet connection and propmpts me to select 'go online' i do that and get the message 'internet usage disabled'
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N97:Ovi Maps crashes after a few seconds

On N97 I had Ovi maps working like a breeze for some weeks now. All of a sudden I see this behaviour. Open Ovi Maps, see the main page, click on My Location the map appears a message about connecting might cost you something and the Ovi Maps disappears.
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The original maps app that came with the phone will always be there (like music player or photo viewer or web browser) Maps 3.04 works fine on my N97. Best way to install is to remove (as you said you did) all Nokia/Ovi maps from Installed Applications, then download Ovi Maps 3.04 Beta from Nokia Beta Labs. Then use Nokia Maps Loader on PC to first remove old maps, followed by downloading and installing the map data for your region onto the phone (the stuff the Maps app uses to find where you are and to navigate) to avoid having to download 'on the fly', this speeds everything up and avoids data usage. Maps should then work fine ! Well it works for me !!
Good Luck
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Free ovi Maps problem

Once again Nokia has exceded themselves in the field of ridiculousness:
I cannot download ovi maps OTA via software update on my phone and I have looked on the nokia website but cannot find a download for my laptop so I can install via USB.
I have an n97 with the newest software... please help.
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Hi, only way to get maps update is to go to nokia maps on phone browser and download N97 mini version ( it works perfectly) but it will take up about 9 meg of space on C. New version will be with V2.1 update when it arrives.
Good Luck
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OVI map problem with E52

Hi,
Iv been using E52 for the past 11 months and loved the way OVI maps worked but about 2 months back i had some serious problem related to keypad and since the customer care couldn't fix it they replaced it with a new E52. I am not able to use OVI Maps properly on this new E52 meaning my current location is being shown and also in the search option I am able to search for places but when I am selecting the location and opting for drive to or walk to option then the waiting for GPS option keeps me waiting forever. With my previous E52 this problem never exsisted and the route map was created immidiately. I dont mind using the map service over the GPRS instead of GPS. I have updated the firmware and also installed the latest nokia OVI map software, updated the maps but still facing the problem.
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@Manish4ever
Welcome to the forum!
I am assuming that you will have the same functions as on my E72 a similar S60 3rd FP2 device.
Suggest that you go to Menu > Ctrl. panel > Settings > General > scroll down list to "Positioning" > Positioning methods - temporarily disable ALL except Integrated GPS, go outside away from tall buildings if feasible, open OVI Maps application and wait 20 -30 minutes necessary for it to establish very first positional lock.
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N97 Ovi maps clashing with Google maps or sports t...

I have a UK Vodafone N97, Had Ovi maps working a treat and really pleased with it. However, I just installed google maps and then Nokia Sports tracker. Sports tracker wouldn't "track " at all and this then stopped Ovi maps from finding a signal.
However, Google maps finds 3-5 satellites and plots very quickly so I know the GPS receiver is working fine.
I uninstalled Sports tracker and Google maps, deleted all Ovi map data and did a soft reset, then re-installed Ovi maps for the UK ( I can not delete Ovi maps app from the phone, software V21)
I still cannot get a lock with Ovi maps but having put Google maps back on, that works fine!!
Any thoughts other than a hard reset as I have so much installed on the phone.
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Martin

Google maps uses a different server, and installing it may have changed the server settings in the phone location settings. Go to Menu>Apps>Location>Positioning>Positioning Server> make sure that the server is still supl.nokia.com
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5800 Ovi map problems

Hi guys,
im quite new to this so help would be appreciated,
Everytime i open ovi maps and try to go online i get the error message 'something went wrong and the connection failed'?
i have no idea how to get around this or what to do so help would be appreciated.
Many thanks
James
Solved!
Go to Solution.

Hi, assuming you have the latest map app and your settings are ok everything should work ! Just in case, try this:
first connect phone to computer and use Nokia Software Updater or Ovi suite to check you have the latest software update.
Second go Menu-settings-application mngr.-installed apps.-scroll down to Ovi Maps/Nokia maps and select options-uninstall, do this for all maps software.
Third , go menu-Applications and scroll down to Location app and open positioning-positioning methodsand tick everything except Bluetooth GPS
Now go here and download the correct version for your phone and install this (the bottom download not the first one)
http://betalabs.nokia.com/apps/ovi-maps-beta-for-mobile/download_and_installation
Finally using Nokia Map Loader, remove all old maps on phone and download the maps for your region and install them to your phone, all should be fine
If it isn't you may need to do a soft reset which will take your phone back to 'out of the box' but you will have to set it all up again, and will need to backup your contacts'calendar and notes, NOTHING else, as settings may be causing your problem !! Then set up your phone again . If you don't have loads of apps and music etc on the phone I suggest soft reset first, then install maps as described.
Soft reset by dialling *#7370# followed by 12345 and phone will reset and be like new.
Good Luck
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Dissatisfied N97/Ovi Maps owners - tell Nokia what...

I just noticed that Nokia is running an online survey about Ovi Maps:
http://europe.nokia.com/explore-services/maps
I have used the opportunity to tell them how lousy the N97 and Ovi Maps 3 combination is. I hope that all other members of this forum who are dissatisfied will also complete the survey so that Nokia might get the message that something needs to be done!

Three things,One maps always opens on the last location you had it opened, and finds current location once it gets a gps lock, Two if you haven't dowloaded and pre-installed maps on the phone ( the ones the application reads to navigate) with Nokia Map Loader then it will have to download them 'on the 'fly' which will use a lot of data and slow everything considerably. Last if you only just got the phone, it probably doesn't have Maps3.03 which tends to function much better. Worth checking for software updates both with the software updater on the phone OTA and with Ovi Suite on PC !
Good Luck
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N97 ovi maps firmeware 11.0.0.21

Pardon for my english.
For when OVI MAPS 3.03 free, in versions of firmeware 11.0.021?
I cannot update it to the version 2.0.x because my company of telephones does not leave me.
Does someone know it?
Thanks

It will only work with software V2.0 or above, if you can't update it won't work. Sorry
Try Nokia Software Updater on your PC
Good Luck
PS you will have to use N97 mini version from nokia maps downloaded from phone browser at the moment, but it will take about 9 meg of memory from C
Message Edited by carman58 on 31-Jan-2010 02:52 PM
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

URGENT - N96 - Ovi Maps problem

So,
Last week my phone (N96) gone crazy and had to do a format. I have owned this phone for 2yrs+ and never gave me any trouble, except for last week.
Then, after the format I restored my latest back-up. (the only drawback, was that I was not able to select the mass storage and the storage for my messages!) Now, when I try to open the maps, it states 'Cannot open application. Install latest version'. I have been trying to install the latest Ovi Maps, but nothing seems to work!!
How can I solve this problem??
Solved!
Go to Solution.

Depends on yourself. I usually reformat the mass storage after hard resetting and I never backup anything other than contacts and messages. So I redeuce the risk of restoring corrupt data and bad settings.
Doing it this requires me to reinstall all applications I previously installed to the mass storage as well all map data. I believe the Maps application itself is installed in the phone memory anyway but it may have reverted to an earlier version so you need to update it to the latest. After updating Maps you need to run it once before downloading new map data for it. It is a lot of work but this is the way I prefer to do it myself.

Ovi maps problems with Nokia 5800 xpress music

Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts. Any advice please?

I am having exactly the same problem with my 5800 xpress music having updated to version 40.0.005.235.10 and installed the new version of OVI maps and the software Own Voice.
I have also tried reinstalling the sotware, restoring my phone to factory settings and resetting my phone by pressing the green, red and camera button whilst powering up. The problem persists. I will be making a call and within a few seconds of the call being connected the phone switches off and back on again. I also get the the coloured lines flasing on the screen.
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N97 Ovi Maps on memory card

How do I install ovi maps on e: memory card not phone memory C:

One other thing you can do is to go into application manager and remove all the share location stuff that came with maps3.03 (or even try maps 3.04 beta from Nokia Beta Labs but still remove share location) this will give you a couple of meg back. And if you want to share your location use the nokia social messaging from beta labs/Ovi Store which lets you share location on posts and can be installed on E
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N97 Ovi Maps problem

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