N97 says update for v12 available but cannot downl...

hopefully someone can help, checked sw update on phone and finally says v12 is available but need to update via pc? loaded sw update on pc connected phone, searched for updates on pc and says everything up to date, i have also checked on nokia what the latest firmware for my n97 code (0585162) it also says v12 is there another way to update the phone?

The majority of UK users managed to update through FOTA, I wasn't able to so had to use the Nokia software on my PC. Strangely, it said it was installing 12.0.026 but when the phone rebooted, I was told it had installed 12.0.024. NSU now states I am up-to-date, FOTA says no update available, but Ovi Suite 2 says I need to update to 12.0.026. When I try to update, it fails to install for some reason.
Make sure you've tried Nokia Ovi Suite 2 as well as Nokia Software Updater and FOTA. The upgrade path to v12.x for the UK has been a bit of a bumpy ride I'm afraid but Nokia have stated that v20 will be a much better experience for us.
Message Edited by matt_t on 16-Oct-2009 08:16 PM
Nokia N8 on O2-UK
Firmware 022.014

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====================================================================
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N97 says update for v12 available but cannot downl...

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