N97 self-restarting V2.1

this morning i updated from V20 to V21 and my phone just restated itself... so obviously the version did not fix this bug
anybody has any ideas...???

Well, the n97 is a touchy device which seems to have a lot of akward issues. If the files are in the musicfolder and you use your musicplayer or trie to accsess the files in some way, it may cause troubles...But when I change the language to english on my n97 (which contains nothing that should trouble the device), it still freezes, reboots etc.
But things that are not made for the n97, should not be in it's memory
What 3rd party musicplayer are u using? It could be some of your apps rather than the files...

Similar Messages

  • N97 keeps restarting itself and turning itself off...

    Hi everyone,
    A few months ago I bought an N97 from England and I have some very annoying bugs and a few questions I’d like to ask.
    First of all, the phone keeps restarting itself (it is now up to 5 times a day if not more!!!), and at night it even turns itself off (I mean I wake up in the morning and the phone is off).
    The other bug is that I cannot exit applications through the “open apps” menu (which is accessed by long-pressing the menu button). When I try to exit an application through there the phone crashes.
    I did hard reset, soft reset, formatted E drive (each of those several times btw) and none of this helped. I took it to the nokia care center (the only one in Israel BTW!) and they said that they’ve never heard of those problems and it shouldn’t happen, so they reinstalled my firmware. After that didn’t work, I came back to them and they tried reinstalling the firmware again (they thought something maybe went wrong last time) and that didn’t work either. So I gave them my phone and they had it for 2 weeks during which they tried solving the problem themselves (not sure If that’s true) and after they failed, they sent it to the nokia factory\manufacturer lab in Israel (or at least that’s what they told me). In the first few days everything seemed ok and the phone did not restart itself (that menu bug was still happening) but after less than a week the phone restarted itself again. So I called them and they said it’s probably a bug in the V20 software and they reported it to nokia head quarters in Finland (yeah right…). Anyways… the “restarting itself” bug frequency was decreased substantially for a while, but now it’s back to restarting itself several times a day and turning itself completely off at night (it even happened to me during the day once or twice already-which never happened before).
    I’ve read that hundreds (if not thousands) of other N97 owners have those problems too but I couldn’t find a solution. Anyone have any ideas???
    Now… during my search in different forums I searched the one in the nokia Israel website and I accidently came across a replay that said that the “exit an app through the open app menu” bug only happens when the phone language is set to Hebrew! And guess what?! HES RIGHT! I changed the language of my phone to English and I have successfully exited the music player through the “open app” menu without the phone crashing! WHAT THE FU** IS GOING ON?! As I said, I’ve came across many other users who have this bug and they obviously don’t have Hebrew on their phone. How does that make any sense?!. Although I have no problem with English I’m more comfortable with my phone language being set to Hebrew since I got used to the buttons locations and now they are all “backwards” which is really annoying! (for example just now I wanted to put a call on loudspeaker but hung up because the 2 buttons have now switched sides).
    Anybody knows anything about those bugs and\or how to fix them?!
    Now… I would like to ask something:
    I’ve noticed that my C drive only has 35MB of free memory. So I went into “memory details” and I see that 12MB is taken by “SIS applications” and 25MB (!!!) is taken by “other files”. I should mention that I put all my files and install all my apps on the E drive when given the choice (only apps from ovi store don’t give you that choice).
    Is there any way I can see which applications and files (if it’s even possible for individual files) are installed on C so I can delete some of them? When I go to “phone memory” through “file manager” and I manually open all the folders there (games, images, installed files, nokia, other, sound files and all those), they are all empty. I mean I have a few files on C but they are some sort of text files and they weigh pretty much nothing… most of the folders are completely empty (some have 1 or 2 of those text files). Please help me!
    Since I’m already posting this message, anybody knows anything about V21?! Ive read about some update that’s coming out on the 28th, but when I asked nokia care about V21 they said they don’t know anything about it. Anybody has any information regarding V21?
    Thank you!

    1. Did this start shortly after you installed a particular application?
    -no. in fact, just to make sure, after the nokia people re-installed my firmware (which deleted everything from the C drive) i formatted the E drive and did not install anything to see if it still happens. sure enough after 2 days, the phone restarted.
    2. Did this start after a firmware update?
    -yes. it never happened before the V20 version. (or at least i havent noticed that it happened).
    3. Have you tried reinstalling the firmware through Ovi/PC suite?
    -this is how i installed it the first time. altough everyone says its bad and you shouldnt do it and you should go to the nokia center and they will do it for you.
    about this... i dont understand why nokia is giving us a tool to update our software for free... but then say "you shouldnt use that tool. go to your nokia care center and they will do it for you" which wastes valuable time and money (not surprisngly... my warrenty doesnt apply in Israel so i have to pay for that kind of stuff). nokia is the biggest cellphone company in the WORLD! why cant they give an international warrenty?!
    *any idea why the "exit an app through open app menu" bug is only happening when the phone language is set to hebrew?! i mean thats very bizzare...
    *so the update on the 28th is not the full V21 i understand...? will it atleast fix the self restarting and self turning off problem?! i mean i can handle not exiting an app through the menu (unless an app gets stuck and then its just annoying because you cant close it). but i cannot have a phone which turns itself off and restarts itself... that is just ridiculous.

  • Mac Pro self-restarting

    About the computer: early 2008 Mac Pro dual 2.8, 4GB stock ram, OS 10.6.7. Additional hardware includes: aftermarket ATI HD3870 (to replace failed stock card), Black Magic Decklink I/O; 1TB OSX HDD, 320GB Windows 7 HDD and 2x 1.5TB storage drives in RAID 0; Pioneer BD burner.
    When booting from cold (an recently when waking from sleep) computer self-restarts at any point from powering until running about 10 minutes. Once the computer has been on from more than 10 minutes restarting does not occur, expect when waking from extended sleep. Typically, when booting from cold, the computer will boot full and the OS (OSX or Windows) will run for several minute. The computer then restarts. Following the first restart, subsequent restarts generally occur before the OS is fully loaded, but the exact timing varies (almost always following the "chime"). The process continues about 10 minutes or so until eventually the computer boots fully and stays on. Incidentally, occasionally--but not typically--the fans kick on high when starting the computer cold.
    My suspicion is this is indicative of a power supply starting to fail. But I'd like to rule out other, more easily remedied  possibilities first. So far I have tried resetting SMU and PRAM/NVRAM and as well as booting with the windows hard drive and blueray drive removed without success. I set the computer to boot in Verbose but cannot see any indication of what's wrong; previous shutdown cause reporting "0".
    Any suggestion--even  a way to test the power supply--greatly appreciated. Thanks very much in advance.

    I have a Mac Pro 1,1 that recent gave me similar problems.
    When in Leopard or Windows XP, computer would randomly shutdown completely. Typically I was surfing the web and seemed to happen more often when watch Youtube videos.
    Started off happening once in a while and then computer was unusable as it would not complete the boot up in to either OS. When I would power up after a shutdown, light would come on and I would hear "TaDa" and could hear drive activity----then sometimes it would just cycle with repeat attempts as noted by another "TaDa". If I was really patient, it would sometime boot into stable configuration only to have computer just have another hard shutdown after a few minutes.
    Did a lot of internet searching and I though it was the logic board or power supply. Did SMC rest, PRAM reset. Checked the DIAG_LEDS. Figured it hard to be a hardware problem as issue was present in Mac OSX and XP.
    Ultimately caved in and took computer to the Apple Store---they ran diagnostics. Diagnostics said one memory riser card was failing---replaced it for $50. Got home---same problem.
    Back to Apple Store for a week. They replaced the second memory riser card and all is better now. Was not logic board or PS.
    Computer is fine except can no longer get the Startup Manager screen to come up after holding OPTION key to select which OS (Leopard or XP) to boot into.
    Hence the reason I came to the Apple Discussion board. Saw your problem and though I would add my recent experience.
    I will be adding my current issue under a new thread.
    You might try seeing if the problem occurs in OSX and Windows---if so---seems to indicate it is hardware and not software.
    Good Luck.
    Good Luck

  • N97 is restarting by himself once or twice per day

    My N97 is restarting by himself once or twice per day, on an interval of 2-3 days, sometimes when I do something on it, sometimes when it stays on the desk, it is very annoying!
    This thing it will fix if I go on service (Nokia service) and I reinstall the soft?
    Has anybody has this issue?
     P.S. I have last firmweare on it (V12....)
    10x a lot

    Go to /discussions/board/message?board.id=smartphones&message.id=152395#M152395
    If this post was helpful, thank me by clicking the Kudos! star.
    If you want to thank someone, just click on the blue star at the bottom of their post

  • After upgrade to EMET v4.1 and reboot EMET_Agent didn't self-restarted but now double clicking its icon shows error "Admin privileges are required"

    Hello all,
    after on my Windows XP SP3 test client I upgraded to EMET v4.1 (from v4.0) and rebooted I noticed the following:
    - EMET_Agent didn't self-restarted so I had to run it manually (and I noticed that after it started it also self-added an undocumented --NoRestart command line option),
    - now that its icon is already in SysTray (Notification Area) the error "Admin privileges are required" appears whenever I double click on it or select 'Open EMET', so in case of need I can run EMET_GUI.exe only manually.
    Is all this normal and expected or there can be any other possibly known way to avoid or definitely fix both effects ?
    P.S. If to better show effects also providing any bitmap should be needed, then please just let me know.
    Thanks in advance for any helpful reply or suggestion. Regards.
    Rob

    Hello everyone again,
    I'm updating this post to ensure anyone interested may know how to definitely solve this issue.
    After verifying that same annoying issue was also found with EMET 4.1 update 1 (valid for its 1st 4/30/2014 release, and verified also with
    current and latest 5/29/2014 version) I recently made some little more investigation and after noticing its weird command line (reported by Process Explorer) simply as :
    --NoRestart
    I simply ensured to manually force same option to be properly set at startup, and that's it. :-D
    So here you are quick updated versions of :
    - EMET41NotificationFix.reg
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "EMET Agent"="\"C:\\Program Files\\EMET 4.1\\EMET_Agent.exe\" --NoRestart"
    - EMET41upd1NotificationFix.reg
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "EMET 4.1 Update 1 Agent"="\"C:\\Program Files\\EMET 4.1\\EMET_Agent.exe\" --NoRestart"
    I hope this helps (and if it does then please be kind and vote this post as useful... ;-) ) while to some forum moderator I'm asking to kindly mark this post as Answer.
    P.S. It's just a pity that latest current version of EMET 4.1.1 (aka 4.1 update 1) cannot easily install over its 1st release (its setup suggest to 1st remove existing version), anyway I've found a tricky (hacked) way to overcome this limitation while also
    avoiding reboot so in future I'll consider to share it publicly in a different discussion.
    Regards
    Rob

  • Finder self-restarts

    My finder self-restarts, when i push the right button on my mighty-mouse 4 or 5 times. And it doesn't matter in what time and in what place i push it. It may be a creation of new folder on desktop or seein properties of file.. Just when i push fifth time - it self-restart. What can i do? In my re:Store tells, that it is a unique problem and they didn't know what to do. Please, help

    If there is an item named StuffitCM in either Contextual Menu Items folder, move it out of that folder. Otherwise, move items out one at a time until you find the one responsible for the crash.
    (22764)

  • N97 mini restart problem

    hi guys
    i have n97 mini for last six months, nowadays when i restart the phone from the power button, the white screen with word NOKIA appears and it hangs there.
    but when i do by soft reset method (through power cable connection) , it starts..
    ny solution to start the phone in normal way..  

    Unfortunately it is not a software issue. Yo did not mention which country you are from but in the past, phones from countries where GPS is prohibited usually have the necessary gps hardware omitted. Since the hardware is missing there is nothing you can do about it. 
    You should however still be able to buy a bluetooth gps receiver and use your phone that way. They are fairly cheap nowadays. 

  • N97 mini restart application (software)?

    Is there any software can do things such as: restart phone, turn off ...
    The power button only turn on and turn off phone, can't reset if u need it in case phone got problem.
    Tried to find but all are too old and not supported this devide.
    Thank you guys!
    Solved!
    Go to Solution.

    You don't need special software to reset your N97 mini. You can reset your phone as follows:
    *#7780# - Restore factory settings - resets all the settings to the default
    *#7370# - Reformat your phone
    To Hard Reset, you need to press and hold the Caps + Space bar + Delete button and turn the phone on using the power button while continuing to hold the first 3 buttons until you see the handshake.
    Always backup your phone regularly and before resetting because your data will be wiped, especially if you try the hard reset. 

  • N97 mini restarts automatically when sending messa...

    I am having problem with my n97 mini. Sometime it restarts (soft resart) automatically. many times it happens only when i send message or some time when flap is opened or closed. Is anybdy facing the same problem?

    Most likely a simple software issue. Make a backup of your personal data using Ovi Suite, then perform a software update (if you already have the latest version, it will be reinstalled).
    Restarts often happen if there is an issue with a particular app, in your case apparently the messaging app. It is a bit like when a program stops responding in Windows.

  • 10.4.5 Server Errors in log and unexplained self-restarts

    I experienced 2 eunplained restarts last night in 10.4.4 Server
    I looked at the system log and found this weird error that does not occur in any other computers system log
    i got this last night
    Feb 21 20:43:24 FMPServer kernel[0]: FireWire (OHCI) Apple ID 42 built-in: 288 bus resets in last minute.
    Feb 21 20:43:24 FMPServer kernel[0]: /SourceCache/AppleFWOHCI/AppleFWOHCI-252.4.0/AppleFWOHCI.cpp 3539: ERROR: FireWire (OHCI) Apple ID 42 built-in: handleUnrecoverableErrorInt
    Feb 21 20:47:55 FMPServer kernel[0]: FireWire (OHCI) Apple ID 42 built-in: 84 bus resets in last minute.
    Feb 21 21:03:37 FMPServer kernel[0]: disk4s10: I/O error.
    Feb 21 21:04:13 FMPServer kernel[0]: disk4s10: I/O error.
    Feb 21 21:04:17 FMPServer kernel[0]: disk4s10: I/O error.
    Feb 21 21:06:25 FMPServer kernel[0]: FireWire (OHCI) Apple ID 42 built-in: 78 bus resets in last minute.
    no bomb but by 4:26 it had shown a restart, and another by 4:45
    here is the boot at 4:45 log
    The weird part is the "family specific matching fails" entries
    *** means info i think might be a security risk
    any ideas?
    Feb 22 04:43:00 localhost kernel[0]: standard timeslicing quantum is 10000 us
    Feb 22 04:42:59 localhost mDNSResponder-107.4 (Nov 15 2005 21: 34:38)[43]: starting
    Feb 22 04:43:00 localhost kernel[0]: vmpagebootstrap: 1020817 free pages
    Feb 22 04:42:59 localhost lookupd[50]: lookupd (version 369.2) starting - Wed Feb 22 04:42:59 2006
    Feb 22 04:43:00 localhost kernel[0]: migtable_maxdispl = 70
    Feb 22 04:43:00 localhost kernel[0]: 107 prelinked modules
    Feb 22 04:43:00 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Feb 22 04:43:00 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    Feb 22 04:43:00 localhost kernel[0]: using 8192 buffer headers and 4096 cluster IO buffer headers
    Feb 22 04:43:00 localhost kernel[0]: NVDA,Parent: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: pci: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: pci: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: pci: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: pci: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: pci: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: pci: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: pci: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: pci106b,9: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: CSI3124::probe(pci1095,3124)
    Feb 22 04:43:00 localhost kernel[0]: CSI3124::start(pci1095,3124) <1>
    Feb 22 04:43:00 localhost kernel[0]: firewire: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: mac-io: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: usb: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: usb: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: usb: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: usb: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: usb: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: ata-6: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: firewire: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: ethernet: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: k2-sata-root: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: DART enabled
    Feb 22 04:43:00 localhost kernel[0]: FireWire (OHCI) TI ID 8025 PCI now active, GUID 55aa55aa 55aa55aa; max speed s800.
    Feb 22 04:43:00 localhost kernel[0]: FireWire (OHCI) Apple ID 42 built-in now active, GUID 000a95ff feafc08e; max speed s800.
    Feb 22 04:43:00 localhost kernel[0]: Security auditing service present
    Feb 22 04:43:00 localhost kernel[0]: BSM auditing present
    Feb 22 04:43:00 localhost kernel[0]: disabled
    Feb 22 04:43:00 localhost kernel[0]: rooting via boot-uuid from /chosen: F1B41C8E-***-7AC4EA5B6EC6
    Feb 22 04:43:00 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Feb 22 04:43:00 localhost kernel[0]: Got boot device = IOService:/MacRISC4PE/ht@0,f2000000/AppleMacRiscHT/pci@7/IOPCI2PCIBridge/k2-sat a-root@C/AppleK2SATARoot/k2-sata@1/AppleK2SATA/ATADeviceNub@0/IOATABlockStorageD river/IOATABlockStorageDevice/IOBlockStorageDriver/HDT722516DLA380 Media/IOApplePartitionScheme/AppleRAID_OfflineV2_Untitled2@4/AppleRAIDMember/AppleRAIDMirrorSet/Macintosh HD@0
    Feb 22 04:43:00 localhost kernel[0]: BSD root: disk2, major 14, minor 8
    Feb 22 04:43:00 localhost kernel[0]: jnl: replay_journal: from: 14773760 to: 9065984 (joffset 0x4cd000)
    Feb 22 04:43:00 localhost kernel[0]: HFS: Removed 16 orphaned unlinked files
    Feb 22 04:43:00 localhost kernel[0]: Jettisoning kernel linker.
    Feb 22 04:43:00 localhost kernel[0]: Resetting IOCatalogue.
    Feb 22 04:43:00 localhost kernel[0]: Matching service count = 1
    Feb 22 04:43:00 localhost kernel[0]: Matching service count = 8
    Feb 22 04:43:00 localhost kernel[0]: Matching service count = 8
    Feb 22 04:43:00 localhost kernel[0]: Matching service count = 8
    Feb 22 04:43:00 localhost kernel[0]: Matching service count = 8
    Feb 22 04:43:00 localhost kernel[0]: NVDANV30HAL loaded and registered.
    Feb 22 04:43:00 localhost kernel[0]: NVDA,Parent: family specific matching fails
    Feb 22 04:43:00 localhost kernel[0]: IOPlatformControl::registerDriver Control Driver AppleSlewClock did not supply target-value, using default
    Feb 22 04:43:00 localhost kernel[0]: UniNEnet: Ethernet address 00:0a:95:af:c0:8e
    Feb 22 04:43:00 localhost kernel[0]: BCM5701Enet: Ethernet address 00:11:24:0f:c3:ec
    Feb 22 04:43:00 localhost watchdogtimerd: Automatic reboot timer enabled.\n
    Feb 22 04:43:00 localhost launchd: Server 2933 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[50]: exited abnormally: Hangup
    Feb 22 04:43:00 localhost lookupd[55]: lookupd (version 369.2) starting - Wed Feb 22 04:43:00 2006
    Feb 22 04:43:01 localhost kernel[0]: ApplePMU::PMU forced shutdown, cause = -93
    Feb 22 04:43:01 localhost diskarbitrationd[36]: disk2 hfs F1B41C8E-26D8-34D6-88E5-7AC4EA5B6EC6 Macintosh HD /
    Feb 22 04:43:01 localhost kernel[0]: jnl: replay_journal: from: 34704384 to: 34721280 (joffset 0xe89000)
    Feb 22 04:43:01 localhost diskarbitrationd[36]: disk4s3 hfs 6BD1C7BC-ED81-3F2B-966D-269CEA25061D Macintosh HD S2S /Volumes/Macintosh HD S2S
    Feb 22 04:43:01 localhost diskarbitrationd[36]: disk3s3 hfs 947CC573-D63D-35B2-83F3-967B1211C1BC G-RAID North /Volumes/G-RAID North
    Feb 22 04:43:02 localhost kernel[0]: NVDA,Display-B: vram [b8000000:08000000]
    Feb 22 04:43:02 localhost servermgrd: cupsd's bootstrap server port not found
    Feb 22 04:43:02 localhost kernel[0]: NVDA,Display-A: vram [00000000:01000000]
    Feb 22 04:43:02 localhost servermgrd: cupsd's bootstrap server port not found
    Feb 22 04:43:02 localhost servermgrd: cupsd's bootstrap server port not found
    Feb 22 04:43:02 localhost servermgrd: cupsd's bootstrap server port not found
    Feb 22 04:43:03 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
    Feb 22 04:43:03 localhost mDNSResponder: Adding browse domain local.
    Feb 22 04:43:04 localhost loginwindow[87]: Login Window Started Security Agent
    Feb 22 04:43:04 localhost kernel[0]: UniNEnet::monitorLinkStatus - Link is up at 1000 Mbps - Full Duplex
    Feb 22 04:43:05 FMPServer configd[34]: setting hostname to "FMPServer.local"
    Feb 22 04:43:06 FMPServer configd[34]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
    Feb 22 04:43:06 FMPServer configd[34]: posting notification com.apple.system.config.network_change
    Feb 22 04:43:06 FMPServer lookupd[100]: lookupd (version 369.2) starting - Wed Feb 22 04:43:06 2006
    Feb 22 04:43:08 FMPServer kernel[0]: AppleBCM5701Ethernet - en1 link active, 1000-Mbit, full duplex, symmetric flow control enabled
    Feb 22 04:43:09 FMPServer configd[34]: target=enable-network: disabled
    Feb 22 04:43:10 FMPServer sudo: root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Applications/Utilities/Biggest S2S/Biggest S2S Manager Resources/BiggestS2S -e
    Feb 22 04:43:11 FMPServer sudo: root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/kill -9 215
    Feb 22 04:43:11 FMPServer kernel[0]: CSI3124: Adding target id: 17
    Feb 22 04:43:15 FMPServer sudo: root : TTY=unknown ; PWD=/Library/FileMaker Server/Web Publishing/jakarta-*** ; USER=*** ; COMMAND=/bin/sh bin/catalina.sh start
    Feb 22 04:43:16 FMPServer diskarbitrationd[36]: disk6s10 hfs F818FB79-***-D3A0A21281BB G-UNIT /Volumes/G-UNIT
    Feb 22 04:43:17 FMPServer /usr/sbin/serialnumberd[224]: serialnumberd: Firewall rule #1 added to allow port 626.
    Feb 22 04:43:21 FMPServer /usr/sbin/serveradmin: servermgr_ipfilter:ipfw config:Notice:Disabled firewall
    I upgraded to 10.4.5, but the system log of the restart still has the family issues
    the machines is a dual 2.0 G5 with 4 gigs of ram, 2 firewire externals, a fire wire 800 card, a lacie s2s, and an iternal raid, plus an extra ethernet card

    I don't have enough info to even venture a guess. Is anything else having problems? Is there any other 3rd party hardware? Have drivers been installed/deinstalled/updated? Are there any related messages while the machine is running, or only at boot?
    Roger

  • MacBookPro self-restarting when on battery, why?

    I was using my mid 2010 13" MacBookpro to take notes at a business seminar.
    They had given us a cd so, since I expected it to last 5-6 hrs I decided to close the lid to conserve the battery after I had been taking notes in Pages for a half hour or more. But then all of a sudden I heard the restart chime. I opened it up &amp; it had restarted on it a own. There was an error message saying it had shut down because of a problem.
    As I recall, I logged in &amp; opened Pages &amp; immediately saved a file for notes since the previous notes apparently were lost since I had not yet saved them. I had thought that it auto saved even if the document had not been saved. But then I guess it must have again reset on its own a couple of times so I gave up trying to use it.  So I decided to just give up &amp; to shut it down. I 1st tried to shut it down using the button at the bottom of the ML log in screen.
    It just restarted, rather than shutting down. So then I logged in &amp; after it came up I shut it down &amp; after it shut down I put it away in the case &amp; set it on the ground by my chair. But then it again restarted &amp; did so multiple times.
    I noted that battery power was at 87% at the time of the 1st restart &amp; then about 85% after that restart. After that I was just trying to ignore it &amp; get on w taking notes by hand.
    It continued to restart. A number more times. Several hours later I got home. Just walking from the car to my front door I heard the start up 3x in quick succession this while it was in its InCase carrying case w shoulder strap &amp; immediately hooked up to power &amp; logged in. But the bar at the top did not come up, although the one at the bottom was there when I moused over.
    So I clicked on finder &amp; eventually located &amp; opened Time Machine. But that went what I wanted so finally about then the top bar came up &amp; I could use the Time Machine icon to tell it to back up now. Got it backed up. Then it was time to go some ace before going to the Genius Bar appt I had set up using the Apple Store app on my iPhone 4S.
    They have had it since late Sat afternoon &amp; have been unable to replicate the problem.
    I just realized that I forgot to tell them about the error message when it restarted that it had shut down because of a problem.
    I would hope that the Geniuses should be able to figure out that there may have been such a message, but maybe not.
    &amp; it's my impression that this maybe should have generated a log of the problem that caused it to shut down.
    But maybe I'm wrong on that. I hope not.
    Anyway, I'm supposed to come pick it up but since they couldn't replicate it they didn't have anything to fix so I was w out my MacBookPro for 3 days w out anything being fixed.
    I know that intermittent problems are the hardest to diagnose &amp; fix but does anyone have any suggestions?
    I am remembering that a couple of different store people mentioned they had heard about this happening but I neglected to ask about the cause assuming it was maybe a known issue.
    Am I correct in thinking that there should have been logs made of what caused it to shutdown &amp; restart?
    A bit frustrated by this. &amp; my AppleCare runs out in about a mo although they said it was documented as happening before it ran out so it would be covered.
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