N97 Software update problem

I'm trying to update the firmware on my phone, which vodaphone says is available to me.
Firstly, I tried on my phone,but it states that there is no update available, so thought I'd try to do it using my laptop.
I install the latest PC suite and SW updater, and when I connect the phone using a USB cable, PC suite picks up my phone. However, when I try to update the software, the SW updater can't find my phone.
Has anyone any idea what I should do?

Doesnt matter if PC Suite recognizes your phone. Some AVs wont even allow NSU to open even if you can use phone with PC Suite. Just turn it and your firewall off when you try to update the phone.
Whats your product code? Its on a sticker under the battery.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Similar Messages

Nokia N97 Software Update Problem!

My N97 was working fine a few mintues ago and I decided to update my version from v11 to v20.
As I've updated my version before and nothing was wrong I didn't think of backing up my data (stupid), as the update was downloading I minimized the NSU as my brother wanted to use the computer. When I came back it said something like "Update failed" can't remember what it said as I just read quick and pressed "Try again", it didn't work so I hoped that the second time it would work. Unfortunately it didn't work so I just decided to press Cancel. The NSU was shutting down and I checked my phone and the screen was all white so my immediate recation was to take out the battery and put it straight back in. I done that and I tried turning on the phone, nothing happened except the phone vibrated like it usually does when I turn it on but it didn't turn on, when I hold the power button it just keeps vibrating. Took out the battery several times, waited about 5 mins and put it back in and yet didn't work. I put the phone in the charger to see if it would charge, nothing happened. Put it back in the usb and it keeps connecting/disconnecting but nothing happens.
I have loads of improtant files that are stored in the phones mass memory so I wouldn't like to have to do any type of reset that would make me lose my data. Please help!

I am NOT an expert on this at all, even though I did recently update from V12 to V20. I had a different problem in that the phone would not start due to the Phone Memory (not Mass Memory) being full. In the end I was able to connect to the PC Suite and delete some application I don't use (like Facebook etc) and free up some memory to allow it to start.
However, in doing some reading to find out what to do, I am sure I recall seeing that the hard reset of the phone only wipes the Phone Memory, not the Mass Memory. Double check that by reading some of the search items on Hard Reset, but I think I remember that correctly. You will lose your contacts and message/web history but that may not be as big a problem as the other important data.
I did do a backup first but did not have to use it as it updated to V20 without losing any data (as you experienced on your earlier update).
Unfortunately I now have another issue, as V20 seems to work differently in the file system and I cannot transfer files as I used to any more but I will put that question in a separate thread.
Allan
Nokia E7

I bought a new 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest.

I bought a new 5s and its front and back camera are not working, showing black image. My phone is IOS 7.1.2 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest.

I have the same issue on my iPhone 5s
I've closed the app and re-booted the phone several times but it did not resolve the issue.
Upgrading to iOS 8.0.2 did not resolve it either.
Erasing the iPhone and restoring from a backup did not resolve it.
I'm not sure what else to do.

I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Wil

I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Will this resolve my issue?

any advise..?

How to fix Software Update Problem?

I was do some update includes new 10.5.1, iTunes, QuickTime, and many more, but today I test to check new update I got blank list and I was try to do via Terminal and got this message
Software Update Tool
Copyright 2002-2007 Apple
XML parser error:
Encountered unexpected EOF
Old-style plist parser error:
Malformed data byte group at line 1; invalid hex
What's going on? and How to fix it my Leopard Software Update Problem

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

N97 software update issue

hi all,
i read allot of posts and tried allot of solutions but untill now none worked for me
i use windows 7 ultimatie 64 bit, installed the ovi suite and the nokia software updater.
then why i try to update the device software it says the phone is not connected, when i then reconnect the phone i can press continue but immediatly after that its says its not connected again. even though the ovi store has it still connected and i can browse the phone from the pc aswell.. I tried different usb ports, i tried it on an win xp machine ( with same results ).
Currently my n97 had software version 1.2 i believe, when i use the phone itself to update it says no updates available.. i dont know whats wrong, because other then the update everything works normal.
If i need to post more info pls ask for it
Hope someone can help
Grtz
Solved!
Go to Solution.

Hi, don't know if it will help, but try removing all nokia/ovi software from your computer and run Nokia PC cleaner, then re-install, this has worked for me when I've had connectivity problems (but on Vista) Currently have Widows 7 and both NSU and Ovi suite work fine. You can also download drivers from Nokia web site !
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 software update drama

Every single time I attempt to update my n97 it fails. Nokia Software Updater won't even pick up the phone at all. Ovi Suite detects the phone and detects an update is available gets to the update part of the process and fails calling it a 'connection problem'
current version 12.0.024
trying to get 20.0.019

exaclibur wrote:
Every single time I attempt to update my n97 it fails. Nokia Software Updater won't even pick up the phone at all. Ovi Suite detects the phone and detects an update is available gets to the update part of the process and fails calling it a 'connection problem'
current version 12.0.024
trying to get 20.0.019
Make sure you have a look at the Pool of Knowledge article regarding this subject!
Problems with USB connection or PC Suite
Maybe this´ll help you!
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

N97 software update ready for black not white vers...

is anyone else in the uk amazed that Nokia have released the software update for the N97, but it is only available for the Black not white version of the phone?
I am truly amazed. Its not like they are different phones. . .is it?

I purchased a Nokia n97 in white and after 2 weeks my front screen wouldn't load and I couldn't connect to the internet,the phone I purchased was sim free and cost me 500 pounds,I checked for updates to rectify the problem because after reading on these sites it was a common problem and the update would fix it... Anyway there were no updates so i contacted nokia themselves and i got an email back saying
"We are unable to provide information on the features for future software updates or product releases ahead of time. All available information on our products can be found from the relevant support pages on our website.
Please note that unfortunately there is no information yet as to the release dates for the Nokia Software updater for the model N97 as product releases are country and market dependant."
wasn't the update supposed to ready for the 1st??...
i've since swapped the phone (after some faffing about) for a Nokia n97 in black,I turned the phone on and after 5 minutes I got a message saying important updates available,the firmware 11. was available after 5 minutes of me having the phone,i've not moved its from the same shop an i'm using the same sim,why send an email out saying they don't know when its going to be available,why not just put we've done it for the black we just don't know when its gonna be ready for the white!! so far i've had no problems but its only been a day!!

N97: application updating problems

Hi. Have had my N97 for little over a month. In that time, the SW Update app offered the Nokia Messaging 10.1 and 10.2 updates, that were applied without any problems. However, now that the Ovi Maps 3.3 update is available, the updating process fails every time. Only thing I get is "Installation failed", with no further info as to the cause or how to remedy it.
In case this has a bearing, memory usage is:
Phone, 73MB total 39.6 used, 33.4 free
Mass: 29.8GB total, 749.3 MB used, 29.1 free
Memory card: 7.6 GB total, 18 MB used, 7.6 free
Thanks for any help.

BTW , What's BTW
Memory reorganiser will download either Over The Air or via Ovi suite through software updates.
But best way to save space is to follow the many threads about saving space on C on the forum, save all apps to E, save all messages to E, delete and maove any app from C that you can and clear Privacy data on phone browser on a regular basis.......................
Good Luck
PS if someone helps you it's traditional to tick the green star as well
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 Software Updater - Fails to find device...

Hi all,
Hoping someone will be able to help...pardon the waffle, but I'll try and be as specific as possible.
I have a Nokia N97 and I'm running Windows Vista Home Premium on my PC.
Every time I try to delete a photo on my N97 I receive the message "General: System Error" - I can't take any photos now...and my phone memory is FULL to capacity (2.0ish Mb free) even though all my photos are saved to mass memory and I can't actually SEE any files in my phone memory folders when I explore them in PC Suite.
I checked the support forums and it was suggested I needed new firmware because the original was buggy.
So off I went to Software Updater on my PC.
On previous occasions, Nokia Software Updater has found my phone without any problems. However, today I plugged it in again and although PC Suite works fine, Software Updater is failing to find my device when it is "Searching for connected device"...
Again, I checked the forums. I have uninstalled both PC Suite and Software Updater, reinstalled them and tried again. Still no recognition of my device via USB (PC Suite mode) in Nokia Software Updater.
On my device I've hit the SW Update and the only one listed is a small optional Messaging update which I don't have the phone memory to install anyway. I don't have any apps installed, no games, nothing other than photos, a few music albums, messages and contacts.
Any and all suggestions would be fantastic - many thanks in advance...

I can't actually SEE any files in my phone memory folders when I explore them in PC Suite.
USB Mass Storage Mode open in Windows Explorer .
jje

Software Update Problem

I have been trying to run the Software Update once prompted when opening programs like iTunes and iPhoto, the updater will open, start its search for new updates and then halfway through the search the program will quit unexpectedly. I've used both options, to relaunch program, and send problem report, but again the program never works. I've also trashed both preference files for the software updater and restarted the computer with no effect. Posted below is the crash log that's been submitted in the problem report. Any ideas as to why this is happening, and how I can fix it? Thanks.
Process: Software Update [145]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: 3.0.4 (182)
Build Info: SoftwareUpdate-1820000~1
Code Type: X86 (Native)
Parent Process: launchd [89]
Interval Since Last Report: 2386 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 32 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-04-28 22:55:55.933 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: AB71F848-AAF1-4E48-9F77-D77ACF99DDB3
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 3
Application Specific Information:
* Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '* -[NSCFString appendString:]: nil argument'
Thread 0:
0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
1 libSystem.B.dylib 0x91deea5c mach_msg + 72
2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x955cc2ac RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x955cc0c5 ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x955cbf39 BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x949696d5 _DPSNextEvent + 657
8 com.apple.AppKit 0x94968f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.AppKit 0x94961f9f -[NSApplication run] + 795
10 com.apple.AppKit 0x9492f1d8 NSApplicationMain + 574
11 com.apple.SoftwareUpdate 0x00002052 0x1000 + 4178
Thread 1:
0 libSystem.B.dylib 0x91dee44e _semwaitsignal + 10
1 libSystem.B.dylib 0x91e18dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x90332952 ***::TCMalloc_PageHeap::scavengerThread() + 578
3 com.apple.JavaScriptCore 0x9033297f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x91e18155 pthreadstart + 321
5 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
1 libSystem.B.dylib 0x91deea5c mach_msg + 72
2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x970ce264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x91e18155 pthreadstart + 321
6 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 3 Crashed:
0 com.apple.CoreFoundation 0x93c18e94 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 4
1 libobjc.A.dylib 0x95d80e3b objcexceptionthrow + 40
2 com.apple.CoreFoundation 0x93c18dcb +[NSException raise:format:arguments:] + 155
3 com.apple.CoreFoundation 0x93c18e0a +[NSException raise:format:] + 58
4 com.apple.Foundation 0x9533f27e mutateError + 254
5 com.apple.Foundation 0x9531c0a4 _characters + 244
6 libxml2.2.dylib 0x94797f90 xmlParseCharDataComplex + 550
7 libxml2.2.dylib 0x9479a472 xmlParseChunk + 3531
8 com.apple.Foundation 0x9531b5bc -[NSXMLParser parse] + 300
9 com.apple.installframework 0x0012df78 -[IFDistXMLDocument(Private) _setupAndParseScripts:] + 888
10 com.apple.installframework 0x0012d638 -[IFDistXMLDocument initWithContainer:andScripts:andCertificateIdentity:forSoftwareUpdate:returning Error:] + 856
11 com.apple.installframework 0x0012d2c5 +[IFDocument(DistributionCreation) softwareUpdateDocumentFromXML:withBundlePath:] + 185
12 ...le.SoftwareUpdate.framework 0x00044a7c -[SURemoteProduct initWithProductKey:distributionData:pkgReferences:extraInfo:] + 275
13 ...le.SoftwareUpdate.framework 0x00058011 +[SUCatalogLoader(ProductLoading) productByLoadingWithProductKey:productDictionary:localization:baseURL:overrideB aseURL:error:] + 448
14 ...le.SoftwareUpdate.framework 0x00057616 -[SUCatalogLoader _parseCatalogDict:baseURL:] + 748
15 ...le.SoftwareUpdate.framework 0x00057834 -[SUCatalogLoader _loaderMain:] + 354
16 com.apple.Foundation 0x9524edfd -[NSThread main] + 45
17 com.apple.Foundation 0x9524e9a4 _NSThread__main_ + 308
18 libSystem.B.dylib 0x91e18155 pthreadstart + 321
19 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
1 libSystem.B.dylib 0x91deea5c mach_msg + 72
2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x970ce264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x91e18155 pthreadstart + 321
6 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
1 libSystem.B.dylib 0x91deea5c mach_msg + 72
2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x952b2520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x9524edfd -[NSThread main] + 45
6 com.apple.Foundation 0x9524e9a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x91e18155 pthreadstart + 321
8 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91e366fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x91e18155 pthreadstart + 321
2 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x91de72c6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x91e192af pthread_condwait + 1244
2 libSystem.B.dylib 0x91e1ab33 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x95294dbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x95294bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x95294b35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.installframework 0x00137553 +[IFDTargetController(WorkerThread) _handleTargetRequests] + 1090
7 com.apple.Foundation 0x9524edfd -[NSThread main] + 45
8 com.apple.Foundation 0x9524e9a4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x91e18155 pthreadstart + 321
10 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91e179c6 kevent + 10
1 libSystem.B.dylib 0x91e18155 pthreadstart + 321
2 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0xa04080f0 ebx: 0x95d80e1c ecx: 0xa04071a0 edx: 0x0001c000
edi: 0x18929090 esi: 0xa05bc1e8 ebp: 0xb01c86d8 esp: 0xb01c86d8
ss: 0x0000001f efl: 0x00000286 eip: 0x93c18e94 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x51a21000
Binary Images:
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0x9066d000 - 0x90700fff com.apple.ink.framework 101.3 (86) <d4c85b5cafa8027fff042b84a8be71dc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x90774000 - 0x90850fef com.apple.WebKit 5531.22 (5531.22.7) <901f5cd530528e9ade7e56758ed06347> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x90851000 - 0x908cbff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x908cc000 - 0x908ccfff com.apple.Carbon 136 (136) <eb3c292d5544512f86e1e4e743c23f8e> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x908cd000 - 0x908cdffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x908ce000 - 0x908d3fff com.apple.CommonPanels 1.2.4 (85) <c135f02edd6b2e2864311e0b9d08a98d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x908d4000 - 0x908e0fff libbz2.1.0.dylib ??? (???) <887bb6f73d23088fe42946cd9f134876> /usr/lib/libbz2.1.0.dylib
0x90933000 - 0x909b0fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x909b1000 - 0x90dc1fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x90dc3000 - 0x90dcaff7 libCGATS.A.dylib ??? (???) <1339abfb67318d65c0130f76bc8c4da6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x90dcb000 - 0x90dcffff libGIF.dylib ??? (???) <e7d550bda10018f52e61bb499dcf445f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90dd0000 - 0x90dd0ff8 com.apple.ApplicationServices 34 (34) <ee7bdf593da050bb30c7a1fc446eb8a6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90dd1000 - 0x90dfefeb libvDSP.dylib ??? (???) <4daafed78a471133ec30b3ae634b6d3e> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x90dff000 - 0x90e5cffb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
0x90e5d000 - 0x90f28fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x90f29000 - 0x90f82ff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90f83000 - 0x90f9bff7 com.apple.CoreVideo 1.6.0 (20.0) <587c9c8966070a7d50276db35e1c76aa> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90f9c000 - 0x90fc7fe7 libauto.dylib ??? (???) <2e44c523b851e8e25f05d13a48070a58> /usr/lib/libauto.dylib
0x90fc8000 - 0x9111aff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9111b000 - 0x913f5ff3 com.apple.CoreServices.CarbonCore 786.11 (786.14) <d5cceb2fe9551d345d40dd1ecf409ec2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9149a000 - 0x914b8ff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <062b391cc6becb098d8e5f4b32e50c4a> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x91615000 - 0x91625fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <273d96ff861dc68be659c07ef56f599a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91626000 - 0x919c3fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x919c4000 - 0x919c4ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x91d09000 - 0x91d11fff com.apple.DiskArbitration 2.2.1 (2.2.1) <2664eeb3a4d0c95a21c089892a0ae8d0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91d17000 - 0x91d17ff8 com.apple.Cocoa 6.5 (???) <a1bc9247cf65c20f1a44d0973cbe649c> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x91d1e000 - 0x91dd9fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <ebdde14b3ea5db5fcacf39fcfda81294> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91dda000 - 0x91de5fe7 libCSync.A.dylib ??? (???) <d88c20c9a2fd0676dec62fddfa74979f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91de6000 - 0x91f4dff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x91f4e000 - 0x91f9fff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91fa0000 - 0x91fbfffa libJPEG.dylib ??? (???) <37050c2a8d6f7026c94b4bf07c4d8a80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91fc3000 - 0x92042ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x92043000 - 0x920d0ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9212d000 - 0x9213bffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
0x92148000 - 0x92149ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
0x9214f000 - 0x92186fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x92187000 - 0x92187ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92188000 - 0x92a62fff com.apple.WebCore 5531.22 (5531.22.7) <65b7168457a1cfe674aab9a0f2275509> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x92a63000 - 0x93103feb com.apple.CoreGraphics 1.409.5 (???) <a40644ccdbdc76e3a0ab4d468b2f9bdd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x93104000 - 0x93110ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x931b9000 - 0x932a1ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x935ef000 - 0x9364bff7 com.apple.htmlrendering 68 (1.1.3) <1c5c0c417891b920dfe139385fc6c155> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9364c000 - 0x93670fff libxslt.1.dylib ??? (???) <6a58a8724941e8a0cfeb0cae28ea3f37> /usr/lib/libxslt.1.dylib
0x93671000 - 0x93687fff com.apple.DictionaryServices 1.0.0 (1.0.0) <7d20b8d1fb238c3e71d0fa6fda18c4f7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x93688000 - 0x9368aff5 libRadiance.dylib ??? (???) <3561a7a6405223a1737f41352f1fd8c8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9368b000 - 0x9373bfff edu.mit.Kerberos 6.0.13 (6.0.13) <804bd1b3f08fb57396781f012006367c> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9373c000 - 0x937b9feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x937ba000 - 0x93847ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x93848000 - 0x9384fffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
0x93850000 - 0x9388afe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9388b000 - 0x93a5cff3 com.apple.security 5.0.6 (37592) <5d7ae92f2e52ee7ba5ae658399770602> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x93b2c000 - 0x93c5ffe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x93c60000 - 0x93c6dfe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93c71000 - 0x93db9ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <cf45179ee2de2d46a6ced2ed147a454c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x93dba000 - 0x93dfbfe7 libRIP.A.dylib ??? (???) <e9c5df8bd574b71e55ac60c910b929ce> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x93dfc000 - 0x93e83ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x93e84000 - 0x93e84ffa com.apple.CoreServices 32 (32) <373d6a888f9204641f313bc6070ae065> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93e85000 - 0x93fbeff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x940b5000 - 0x940ddff7 com.apple.shortcut 1.0.1 (1.0) <131202e7766e327d02d55c0f5fc44ad7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x940de000 - 0x940e7fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x940e8000 - 0x940f4ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x940f5000 - 0x94113fff libresolv.9.dylib ??? (???) <9ed809256ce8913cddc3269c2e364654> /usr/lib/libresolv.9.dylib
0x94114000 - 0x94114ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x94115000 - 0x94124fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x9438e000 - 0x943e8ff7 com.apple.CoreText 2.0.4 (???) <f0b6c1d4f40bd21505097f0255abfead> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x94438000 - 0x94438ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x94439000 - 0x94468fe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x94473000 - 0x944fdfe3 com.apple.DesktopServices 1.4.8 (1.4.8) <a6edef2d49ffdee3b01010b7e6edac1f> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x944fe000 - 0x94540fef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x946c2000 - 0x946c6fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x946c7000 - 0x9478eff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9478f000 - 0x94870ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x94871000 - 0x94923ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x94924000 - 0x94928fff com.apple.OpenDirectory 10.5 (10.5) <46ccc9f47cedee69d1c65838c8e4f642> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x94929000 - 0x95127fef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x951f2000 - 0x95231fef libTIFF.dylib ??? (???) <cd2e392973a1fa35f23a0f37f55c579c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95232000 - 0x95243ffe com.apple.CFOpenDirectory 10.5 (10.5) <4f1fe76bbb063b97eb78057f6be30d66> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x95244000 - 0x954c0fe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x954fc000 - 0x95518ff3 libPng.dylib ??? (???) <df60749fd50bcfa0da5b4cac899e09df> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9559c000 - 0x958a4fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x958a5000 - 0x95d76fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x95d77000 - 0x95e57fff libobjc.A.dylib ??? (???) <400e943f9e8a678eea22a1d1205490ee> /usr/lib/libobjc.A.dylib
0x95fd4000 - 0x9601dfef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96f6f000 - 0x96f93feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x970cb000 - 0x97172fec com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x97173000 - 0x971b7feb com.apple.DirectoryService.PasswordServerFramework 3.0.4 (3.0.4) <45d0af6eed184b278990175527a0d3fa> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x971b8000 - 0x971bffe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
0x971fd000 - 0x975bbfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

See if this helps:
Fix for Software Update
See Troubleshooting Automatic Software Update in Mac OS X.
Delete the following files:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Preferences/ByHost/com.apple.SoftwareUpdate.xxx.plist
"xxx" is a number.
/Home/Library/Caches/com.apple.SoftwareUpdate/ (delete entire folder)

Mac os 10.4.10 software update problem -- my mac does not work anymore :(

hello!
i have a powerbook G4- PPC. just today, i did a software update of my OS to 10.4.10 (it was the available update version according to the automatic uptae) and during the final stage of the installation, it says "a problem was encountered...installation package is moved to trash"
when i browsed my mac, my apps does not work anymore!!! they just bounce from the dock when i clicked it but it won't open any window. i emptied the trash and restarted my mac but sadly, it just boot but won't continue to the log in part, only in the silver window with the apple logo and mac os x tiger... and the mouse just turns into the color wheel. i waited for 30 mins and nothing happened.
i don't have a startup disc because the mac is a gift and it was long time ago. is ther a software i can use to fix or revert the changes of the unsuccessful OS update? why is there always a problem when i do OS update? isn't apple software stable?
My mac problems' driving me crazy!!!

There are no guarantees, but following this procedure when installing updates and upgrades on your Mac will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.9 to 10.4.10. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695

Sccm 2012 R2 Software update problem

Hi,
I have 3 ADR's ADRWin7-1, ADRWin7-2 and ADRWin7-3
All three Run on Second tuesday of the month and has common Package. All three ADR's create a new group every time they run.
Schedule :
ADRWin7-1 Deployes patches to Phase1 collection on 2nd Tuesday
ADRWin7-2 Deployes Patches to Phase2 collection after 7 days of 2nd Tuesday
ADRWin7-3 Deployes Patches to Phase3 collection after 14 days of 2nd Tuesday.
Problem :
ADRWin7-1 works fine. PC's in Phase1 gets the patches without any problem. But Phase2 and Phase3 PC's are not getting the patches. I have moved PC from Phase1 to Phase2 collection, same problem. When in Phase1 collection it gets the patches and when moved
to Phase2, it does not.
Not much info from logs : (Sample logs)
WUAHangler.log :
Successfully completed scan. WUAHandler 8/15/2014 5:02:43 PM 1336 (0x0538)
Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 8/15/2014 5:02:43 PM 4488 (0x1188)
Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'BFE5B177-A086-47A0-B102-097E4FA1F807')) WUAHandler 8/15/2014 5:02:43 PM 4488 (0x1188)
Async searching of updates using WUAgent started. WUAHandler 8/15/2014 5:02:43 PM 4488 (0x1188)
Async searching completed. WUAHandler 8/15/2014 5:02:55 PM 3708 (0x0E7C)
Successfully completed scan. WUAHandler 8/15/2014 5:02:56 PM 1336 (0x0538)
Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 8/15/2014 5:02:57 PM 4548 (0x11C4)
Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'BFE5B177-A086-47A0-B102-097E4FA1F807')) WUAHandler 8/15/2014 5:02:57 PM 4548 (0x11C4)
Async searching of updates using WUAgent started. WUAHandler 8/15/2014 5:02:57 PM 4548 (0x11C4)
Async searching completed. WUAHandler 8/15/2014 5:03:04 PM 2608 (0x0A30)
Successfully completed scan. WUAHandler 8/15/2014 5:03:05 PM 968 (0x03C8)
CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3;
for bundles WUAHandler 8/15/2014 5:18:35 PM 4256 (0x10A0)
UpdatesHandler.log
Initiating updates scan for checking applicability. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
Initiating updates scan for checking applicability. UpdatesHandler 8/15/2014 5:02:22 PM 3388 (0x0D3C)
Successfully initiated scan. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
Successfully initiated scan. UpdatesHandler 8/15/2014 5:02:22 PM 3388 (0x0D3C)
Initiating updates scan for checking applicability. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
Successfully initiated scan. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
Initiating updates scan for checking applicability. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
Successfully initiated scan. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:02:41 PM 3388 (0x0D3C)
Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:02:42 PM 4488 (0x1188)
Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:02:43 PM 968 (0x03C8)
Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:02:57 PM 3388 (0x0D3C)
Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:03:06 PM 1336 (0x0538)
UpdatesStore.log
Update status from update (f61b102e-ce91-4086-94d0-fb199d7ce5ee) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (f6a9dfd6-91f2-449f-aef9-0d7f5f801d03) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (f7583494-fffa-4e41-99bc-1e4958f752f9) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (f76f5a9c-8325-4256-a632-654f153704b4) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (f802bfe3-9553-4542-bd1d-bdca38ff645c) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (f90253be-d178-4681-8ca9-71ac186b31f6) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (f92c8766-da08-4e0d-841d-1f36d3270cd3) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (f9ff6d98-1a01-437e-8728-f29cb8c71b13) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (fa090999-3b89-4dd1-82b2-6e16b0841e24) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (fbc9a192-a1d6-4008-8ea6-cd497b8b8668) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (fc7e731b-f4c9-44af-aaa8-952a614b4a64) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (fca3e05e-3bc0-4291-a675-9769042c9594) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (fda58512-32f3-4a5d-a5c4-05a193e037d4) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (fe2139b2-00f2-4eb3-8b28-d439e762967c) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (ff6cd189-1c49-4438-ac4e-34d988330e5f) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Update status from update (ffbb4e7e-0edc-47fe-8c02-65211d2586fb) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Successfully done with SetStatus() operation. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
Querying update status of 10 updates. UpdatesStore 8/15/2014 5:03:06 PM 1336 (0x0538)
Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 1336 (0x0538)
Querying update status of 14 updates. UpdatesStore 8/15/2014 5:03:06 PM 4548 (0x11C4)
Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4548 (0x11C4)
Querying update status of 22 updates. UpdatesStore 8/15/2014 5:03:06 PM 2372 (0x0944)
Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 2372 (0x0944)
Querying update status of 12 updates. UpdatesStore 8/15/2014 5:03:06 PM 4488 (0x1188)
Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4488 (0x1188)
Querying update status of 26 updates. UpdatesStore 8/15/2014 5:03:06 PM 4516 (0x11A4)
Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4516 (0x11A4)
Querying update status of 10 updates. UpdatesStore 8/15/2014 5:03:06 PM 4368 (0x1110)
Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4368 (0x1110)
Querying update status of 12 updates. UpdatesStore 8/15/2014 5:03:06 PM 1984 (0x07C0)
Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 1984 (0x07C0)
Querying update status of 1 updates. UpdatesStore 8/15/2014 5:03:06 PM 4296 (0x10C8)
Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4296 (0x10C8)
Querying update status of 10 updates. UpdatesStore 8/15/2014 5:03:07 PM 4516 (0x11A4)
Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:07 PM 4516 (0x11A4)
Windowsupdate.log
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {801E75EC-F4EF-483C-B606-AB930EBF46B3}.202 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {61BFE3EC-A1DC-4EAB-9481-0D8FD7319AE8}.100 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {07D8D1ED-1E2A-4696-A20F-9EE6D983B0E6}.100 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {B0CD9CEE-4C6B-4E2D-B4DA-1F83C4657C18}.104 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {006666EF-3638-4ADC-8DA0-65F08E31A4C2}.102 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {0CFB8DEF-9B7E-478C-A746-8F9F91311DB5}.103 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {2EE7B9F1-22B7-4618-84B1-8F0804A2ED02}.101 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {99EB2EF3-7266-4488-9A80-A49418A4D1D4}.201 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {B34E43F5-2F06-4D9D-B147-EE76B076E9C0}.100 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {AD752FF8-DF05-4532-84B2-FEFF2D98F689}.101 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {5357F0F8-DC7C-467C-8D8D-EA4D6345260C}.200 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {77507BF9-6899-47DF-96D0-2FFA53A90470}.101 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {EFA1E1FA-3CAD-4098-94E7-571D00F5B3BA}.202 to search result
2014-08-15 17:03:03:963 924 1024 Agent   * Added update {ACCDC8FE-BC27-4473-9F35-BD9D0880B4D2}.101 to search result
2014-08-15 17:03:03:966 924 1024 Agent   * Found 192 updates and 8 categories in search; evaluated appl. rules of 313 out of 697 deployed entities
2014-08-15 17:03:03:972 924 1024 Agent *********
2014-08-15 17:03:03:972 924 1024 Agent ** END ** Agent: Finding updates [CallerId = CcmExec]
2014-08-15 17:03:03:972 924 1024 Agent *************
2014-08-15 17:03:03:990 3536 3c8 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]
2014-08-15 17:03:04:340 3536 3c8 COMAPI   - Updates found = 192
2014-08-15 17:03:04:340 3536 3c8 COMAPI ---------
2014-08-15 17:03:04:340 3536 3c8 COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
2014-08-15 17:03:04:340 3536 3c8 COMAPI -------------
2014-08-15 17:15:14:576 924 a98 Shutdwn user declined update at shutdown
2014-08-15 17:15:14:576 924 a98 AU Successfully wrote event for AU health state:0
2014-08-15 17:15:14:576 924 a98 AU AU initiates service shutdown
2014-08-15 17:15:14:576 924 a98 AU ########### AU: Uninitializing Automatic Updates ###########
2014-08-15 17:15:14:701 924 a98 Report CWERReporter finishing event handling. (00000000)
2014-08-15 17:15:14:717 924 a98 Service *********
2014-08-15 17:15:14:717 924 a98 Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-08-15 17:15:14:717 924 a98 Service *************
2014-08-15 17:18:22:445 904 230 Misc =========== Logging initialized (build: 7.6.7600.256, tz: +0100) ===========
2014-08-15 17:18:22:445 904 230 Misc   = Process: C:\Windows\system32\svchost.exe
2014-08-15 17:18:22:445 904 230 Misc   = Module: c:\windows\system32\wuaueng.dll
2014-08-15 17:18:22:445 904 230 Service *************
2014-08-15 17:18:22:445 904 230 Service ** START ** Service: Service startup
2014-08-15 17:18:22:461 904 230 Service *********
2014-08-15 17:18:23:256 904 230 Agent   * WU client version 7.6.7600.256
2014-08-15 17:18:23:287 904 230 Agent   * Base directory: C:\Windows\SoftwareDistribution
2014-08-15 17:18:23:428 904 230 Agent   * Access type: No proxy
2014-08-15 17:18:23:521 904 230 Agent   * Network state: Connected
2014-08-15 17:18:36:498 904 e54 Report CWERReporter::Init succeeded
2014-08-15 17:18:36:514 904 e54 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-08-15 17:18:36:514 904 e54 Agent *********** Agent: Initializing global settings cache ***********
2014-08-15 17:18:36:514 904 e54 Agent   * WSUS server:
http://SCCMserver.com:8530
2014-08-15 17:18:36:514 904 e54 Agent   * WSUS status server:
http://SCCMserver.com:8530
2014-08-15 17:18:36:514 904 e54 Agent   * Target group: (Unassigned Computers)
2014-08-15 17:18:36:514 904 e54 Agent   * Windows Update access disabled: No
2014-08-15 17:18:36:514 904 e54 DnldMgr Download manager restoring 0 downloads
2014-08-15 17:18:37:886 904 230 Report *********** Report: Initializing static reporting data ***********
2014-08-15 17:18:37:886 904 230 Report   * OS Version = 6.1.7600.0.0.65792
2014-08-15 17:18:37:886 904 230 Report   * OS Product Type = 0x00000004
2014-08-15 17:18:37:886 904 230 Report   * Computer Brand = VMware, Inc.
2014-08-15 17:18:37:886 904 230 Report   * Computer Model = VMware Virtual Platform
2014-08-15 17:18:37:886 904 230 Report   * Bios Revision = 6.00
2014-08-15 17:18:37:886 904 230 Report   * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-08-15 17:18:37:886 904 230 Report   * Bios Release Date = 2012-07-02T00:00:00
2014-08-15 17:18:37:886 904 230 Report   * Locale ID = 1033
2014-08-15 17:18:43:049 904 10f4 Report CWERReporter finishing event handling. (00000000)
2014-08-15 17:19:22:199 904 230 AU ########### AU: Initializing Automatic Updates ###########
2014-08-15 17:19:22:199 904 230 AU   # WSUS server:
http://SCCMserver.com:8530
2014-08-15 17:19:22:199 904 230 AU   # Detection frequency: 10
2014-08-15 17:19:22:199 904 230 AU   # Approval type: Pre-install notify (Policy)
2014-08-15 17:19:22:199 904 230 AU   # Auto-install minor updates: Yes (Policy)
2014-08-15 17:19:22:199 904 230 AU Successfully wrote event for AU health state:0
2014-08-15 17:19:22:199 904 230 AU Initializing featured updates
2014-08-15 17:19:22:199 904 230 AU Found 0 cached featured updates
2014-08-15 17:19:22:199 904 230 AU Successfully wrote event for AU health state:0
2014-08-15 17:19:22:199 904 230 AU Successfully wrote event for AU health state:0
2014-08-15 17:19:22:199 904 230 AU AU finished delayed initialization
2014-08-15 17:19:22:199 904 230 AU #############
2014-08-15 17:19:22:199 904 230 AU ## START ## AU: Search for updates
2014-08-15 17:19:22:199 904 230 AU #########
2014-08-15 17:19:22:199 904 230 AU <<## SUBMITTED ## AU: Search for updates [CallId = {081DAF36-6F30-4383-9B4F-3439B1869B38}]
2014-08-15 17:19:22:199 904 10f4 Agent *************
2014-08-15 17:19:22:199 904 10f4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-15 17:19:22:199 904 10f4 Agent *********
2014-08-15 17:19:22:199 904 10f4 Agent   * Online = No; Ignore download priority = No
2014-08-15 17:19:22:199 904 10f4 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-08-15 17:19:22:199 904 10f4 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-08-15 17:19:22:199 904 10f4 Agent   * Search Scope = {Machine}
2014-08-15 17:19:29:982 904 10f4 Agent   * Found 0 updates and 171 categories in search; evaluated appl. rules of 337 out of 2240 deployed entities
2014-08-15 17:19:29:982 904 10f4 Agent *********
2014-08-15 17:19:29:982 904 10f4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-15 17:19:29:982 904 10f4 Agent *************
2014-08-15 17:19:29:998 904 10f4 Report REPORT EVENT: {CD4756C6-2116-4B99-B2AD-C970D24DE94F} 2014-08-15 17:19:22:199+0100 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.
2014-08-15 17:19:29:998 904 1108 AU >>## RESUMED ## AU: Search for updates [CallId = {081DAF36-6F30-4383-9B4F-3439B1869B38}]
2014-08-15 17:19:29:998 904 1108 AU   # 0 updates detected
2014-08-15 17:19:30:013 904 1108 AU #########
2014-08-15 17:19:30:013 904 1108 AU ## END ## AU: Search for updates [CallId = {081DAF36-6F30-4383-9B4F-3439B1869B38}]
2014-08-15 17:19:30:013 904 1108 AU #############
2014-08-15 17:19:30:013 904 1108 AU Featured notifications is disabled.
2014-08-15 17:19:30:013 904 1108 AU Successfully wrote event for AU health state:0
2014-08-15 17:19:30:013 904 1108 AU Successfully wrote event for AU health state:0
2014-08-15 17:19:30:029 904 10f4 Report CWERReporter finishing event handling. (00000000)
2014-08-15 17:19:35:020 904 10f4 Report CWERReporter finishing event handling. (00000000)
2014-08-15 17:22:35:006 904 10f4 Report Uploading 1 events using cached cookie, reporting URL =
http://SCCMserver.com:8530/ReportingWebService/ReportingWebService.asmx
2014-08-15 17:22:35:255 904 10f4 Report Reporter successfully uploaded 1 events.
Not sure whats going wrong??????????
When I checked the Deployment Monitoring Tool for the perticular test PC, the contents for the Patch deployments are blank (Have attached the image)
Thanks.

Let's start with that I think it's a very tricky method of deploying software updates. There is always a possibility that between phase 1 and 3 some updates are revised or even some complete new updates are available. That could cause differences (in for
example behavior) between your test clients and your other clients.
Back to your issue, it's hard to judge based on the log snippets. It looks like a function client and at the end I see something about 0 updates available.. Make sure that the software update group contains updates, the deployment is targeted to the right
collection and the content is all downloaded and available.
My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude

N97 Software Update showing updates!

Just checked the Software Update app on my Nokia N97 and it is showing a collection of application updates!
Maps 3.1
N97 C: Phone Memory Update
N-Gage Application 1.30
Nokia Messaging 10.0
Ovi Contacts 1.20
Installing them now :-)
Chris

I too also saw 5 updates on my SW this morning:
Maps 3.1 (trying to download)
N97 C: Phone Memory Update (downloaded + installed successfully)
N-Gage Application 1.30 (trying to download)
Nokia Messaging 10.0 (trying to download)
Ovi Contacts 1.20 (trying to download)
The others just won't download!
I've turned the phone on / off and have good reception 3g / 3.5g coverage but still nothing!
Advise anyone?
Thanks

Asha 200 Software Update Problem

I use an Asha 200 cellphone with software version being v10.58. At some times, I tried updating the software to the latest version using the Device Update Command in my phone, but got a message that "Update not allowed; contact service provider". At other times, I get a message "No new software available". What should I do?

Software updates vary by region/product code/network locked or unlocked status. It may be possible that the update has not yet been approved from the operator.
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

N97 Software update problem

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