N97 Software Updater - Fails to find device...

Hi all,
Hoping someone will be able to help...pardon the waffle, but I'll try and be as specific as possible.
I have a Nokia N97 and I'm running Windows Vista Home Premium on my PC.
Every time I try to delete a photo on my N97 I receive the message "General: System Error" - I can't take any photos now...and my phone memory is FULL to capacity (2.0ish Mb free) even though all my photos are saved to mass memory and I can't actually SEE any files in my phone memory folders when I explore them in PC Suite.
I checked the support forums and it was suggested I needed new firmware because the original was buggy.
So off I went to Software Updater on my PC.
On previous occasions, Nokia Software Updater has found my phone without any problems. However, today I plugged it in again and although PC Suite works fine, Software Updater is failing to find my device when it is "Searching for connected device"...
Again, I checked the forums. I have uninstalled both PC Suite and Software Updater, reinstalled them and tried again. Still no recognition of my device via USB (PC Suite mode) in Nokia Software Updater.
On my device I've hit the SW Update and the only one listed is a small optional Messaging update which I don't have the phone memory to install anyway. I don't have any apps installed, no games, nothing other than photos, a few music albums, messages and contacts.
Any and all suggestions would be fantastic - many thanks in advance...

I can't actually SEE any files in my phone memory folders when I explore them in PC Suite.
USB Mass Storage Mode open in Windows Explorer .
  jje

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