N97 V5 bugs

I usually do offline browsing in bed.. With N97 and 5800 whenever I go offline the phone locks itself? I need a logical explanation for this Nokia if there is one.. I always use auto phone lock after user defined minutes it is locked.. But why going to offline mode locks my phone again? Is it another bug? You guys never test V5 with the phone lock on?? Nokia please fix this annoying thing

if you have a specific question to nokia use the 'contact us' button on the top right of this page. this is a user to user forum and it sounds like you are seeking specific answers from nokia.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

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N97 - New bug

Hi all.
after this:
/discussions/board/message?board.id=smartphones&thread.id=142563
I've registered my N97 on OVI, received the conf SMS but in Sync I can't find my OVI.COM profile.
Urgh...
I hope to find only one bug per day from now on because 'if you go forward so I sell everything and step in android !!!
Bye!!!
Filippo

Goto sync under settings/connectivity/data connection/sync and try swithing your active profile to "OVI.com"
soft key > change active profile > Ovi.com (this profile is taken from the SMS you got from nokia that had a 4 digit PIN).
If you sync and get "invaid database" then uncheck syncing of notes. so should look like this
X Contacts
X Calendar
0 Notes
0 ect
0 ect
0 ect
0 ect
try syncing again.
Hope this helps.

N97 firmware bugs

Hi all,
I updated my N97 to firmware v2 and it experienced the no ring and impossible call problem.
So I did a hard reset that fixed the problem but since then, the phone act strangly:
the screen light itself every about 10 or 20 min!
it is impossible to connect the phone to wifi.
I try to soft reset, hard reset, I format the mass memory, I reinstall the firmware, but with no result.
It seems that it is impossible to change the firmware back.
So a hard reset does not bring the phone back to factory settings because the firmware is still v2.
Does anyone has an idea?
Please help me.
Flyingd.

My bugs are as follows for version 12.0.024
-Cutting numbers with the internatioal extention within the contacts renders them un-pasteable losing the important contacts.
-changing the predictive txt word within the writer then adding grammer like the question mark copys the word twice and adds them on to your text. Also, when you hit plus button to add a symbol it changes the text to the next word and upon pressing back-space it refuses to acknowledge it for change back forcing you to delete the word and rewrite it!
-The fataly flawed lens cover.
-After accidentally adding my country wrong at the begining I was unable to change it with out a hard reset and resultantly was consistently redirected to a foreign language version of the websites i wanted to view.
-The facebook widget never showed any updates on the main page.
-Can not scroll sideways through the photos like the n97 making navigation slow and cumbersome.
-Horrendous ovi store excuse for an application store
-The web browser sometimes refuses to get past the white screen during its startup (since the hard reset this hasn't happened, although it has only been 1 day).
-The drawings saved with a messy noise around all the lines drawn.
-Guitar game has no audio even when audio option is set to on.
-Guitar game is gone after hard reset (among other things)
Perhaps one or two of these might be my own doing, I restored a backup of my n95 data, user files, contacts, bookmarks, settings, calender, notes and messages before I even used it (this was the only way to get my contacts back for me)

N97 ringtone bug

now that i have ver 12 firmware the ringtone bug is reproduceable at will..
whenever the phone is locked it plays the wrong ringtone (nokia default) even theough the one set for my theme is on the c drive..
unlocked it seems to work ok..
can we get this fixed now nokia.. it appears the popup for lock unlock phone is too taxing or something.

I do not have the problem.
I use MP3's as ringtones. I got a huge package of thepiratebay.org with like 900 ring tone mp3's.
I added photos, taken with camera and / or transfered from PC to most of my (often in use) contacts, and it works perfectly with both incomming and outgoing calls.
I have the
"Software version V 10.0.012"
"Software version date" 15-05-2009"
"Custom version 10.0.012.254.01"
"Custom version date 27-05-2009"
"Language set 33"
"Model N97"
"Type RM-505"
I can for some reason not upgrade to V11 firmware. I have no clue why, i am just toeld V10 is the most recent.
Replaced my buggy Nokia N97 with a HTC Hero.
Besides the camera and the real keyboard the HTC Hero pawned the N97 on every level.

N97 Reset Bug

I am writing to report a long term 'bug' which persists with my Nokia N97 which I can not understand. The mobile work perfectly fine when the mobile is switched on from a full reset by removing the battery and putting back in. However, when I switch off and on the mobile doing the toggle button, the machine operates in a different way. Firstly, the device stays in the portray display and will not rotate to the landscape device even if its opened. After a minute or so, if the keyboard or screen is not used, the key and screen guard is enacted and it can be removed until the battery is removed and the mobile is reset. The mobile has been hard reset, updated and even sent to be repaired without success. I have Facebook and BBC iPlayer currently on the home screen. I would be very grateful if this issue should be investigated and a solution found.
Message Edited by wildreamer on 23-Nov-2009 11:07 AM
Simon Stevens

Goto sync under settings/connectivity/data connection/sync and try swithing your active profile to "OVI.com"
soft key > change active profile > Ovi.com (this profile is taken from the SMS you got from nokia that had a 4 digit PIN).
If you sync and get "invaid database" then uncheck syncing of notes. so should look like this
X Contacts
X Calendar
0 Notes
0 ect
0 ect
0 ect
0 ect
try syncing again.
Hope this helps.

New N97 Camera Bug

I just bought an N97, and there is a huge HUGE bug that is bothering me, is a camera bug.
My phone was bought from Telcel (America Movil) RM-507, Firmware v.20
The problem starts when I use the camera, it seems to work fine, but if I closed the app and then try to take more photos the app doesn't starts correctly, the camera buttons appear but are freeze, you can close the app, but it does not starts, and if your try again the phone restarts.
It is annoying, first I thought it was my fault, so I hard reset the phone and and use it without any new app nor any contact, and still the problem was there.
I want to know if there is a way to fix this, and I have another problem Nokia is extremely slow to get firmware updates for Telcel phones, actually I haven't seeing a single upgrade from Nokia or Telcel phones.

I just got a n97 from Telcel (Guaymas, Sonora, Mexico.) They assured me I could get the new firmware (v21). I left my new phone in their office for four days and they returned it with the original v.20.
I really don't want this phone if we can't get the latest software. What can I do? (I've only had the phone for a 1.5 wks.)
is there some way to get the new firmware?
When I bought the phone they said I could get it.

Nokia n97 top10 bugs for me

After connecting via USB, in some modes the memory for frontpage gets switched from Mass to C. This causes email settings etc lost.
The above bug can also happen when battery dries out.
Sometimes calendar entries time cannot be set with qwerty keyboard.
Web browser shuts down randomly.
Web feeds not working.
No support for vcards.
Nokia Messaging takes up lots of space on C regardless of settings. Makes the app unusable.
Battery life is < 24 hours for me.
Sometimes keys are locked and you have to remove the battery.
Random lagging and bad responsiveness.
Let's just hope v12 fixes these. I am very, VERY disappointed in this device. Software quality overall feels very bad in the Nokia devices.

I made a hard reset and deleted all aplications that could use the internet connection and the error isn't there any more.. I suggest when u do the hard reset that you don't make a backup and restore it because the same error will appear again in that case (happened in my case). I saved only the contacts and calendar inputs into .csv files and restored them later. Everything works fine here now. I tried everything else and the popups still appeared again and again. Hope it will work by you.

N97 dislikes/bugs

1.the camera button. it is in a bad position that gets presssed every time i put the phone in a holder in the card when using gps etc.. very inconvenient...
2. the lock button issue.. doesnt always unlock it have to do it 3 4 times soumetimes... pain in the ....
3. intermiattant non use of my ringtone.. (even though i set it to use the one i copied to the phone memory at least a 3rd of the calls when the phone is locked it doesnt use it but the standard cingular tone instead.
4 finally same intermittant issue with occasionaly loosing my theme and/or home screen image..
5. a few freeze ups../non responsiveness maybe 4 that i had to remove the battery and reboot

I ahve none of the issues you mentioned with my N97 mini. Since it is brand new, you should consider bringing it back to the retailer for a replacement.

N97 Issues/Bugs

Afternoon,
Having a few issues with my week old N97...I've posted on the Vodafone forum but thought I'd also try here...
The main issue I have is with the WiFi - one of the main reasons I got the phone as I use email a lot and it's handy to have it connect to any routers available...
However, although I have 4 routers saved and I have the 'networks available' icon on my screen, it's very hit and miss actually auto connecting to them. And when I manually connect, it'll drop connection after a couple of minutes.
All I want it to do is auto connect to routers in range and, failing that, my contract internet when available (i live in a mobile blackspot you see)...surely that's what should happen anyway??
I'm running FW version 11 and is up-to-date...
Am I missing a setting?
Otherwise, phone is great and better now I have a better them installed...
Ed

On a side note, I think my phone is unlocked (in that I can put my O2 SIM in it and it doesn't kick up a stink) but it has a Vodafone splash screen at startup and VF MyWeb icon on my homescreen - anyway or making it truely unbranded as I just got it last week!!

Terrible flagship problems, bluetooth and syncing

Ok, this is getting a bit pants now..
Firstly, everytime I connect my phone using the USB cable and start either Nokia Music or Ovi it syncs my music.. every track.. every time.. This is on a fresh install of XP SP3.. no other software at all..
Nokia care ummed and errred for a while and "promised" to call back with a solution after trying to convince me that the problem was my tracks didn't have names (which they do.. and album art).. They leaped on the chance to blame my Mac running XP.. firstly, that's not a excuse.. a Mac booting XP is a PC.. secondly, I'm using a Dell, I never said I ran XP on my Mac..
This cannot be normal! (the syncing problem, not the lack of support.. I've never had Nokia care solve a problem, but that goes for Apple too)
Secondly, I have a pair of BH-905.. the flagship headphones.. noise cancelling, BT, very very nice (on paper).. but..
It is not accep.........tabletocutoutthenspeed up during playback. It does th..........isfartooregularly it is very dull.
Next problem is the first call after turning the headphones on.. the microphone is mute.. You can hear the caller/other end, but they can't hear you. That's real handy, especially if the phone is in your bag.. you have to dig it out, press "activate handset" then "activate BT headset" to allow them to hear you
Seriously, two flagship devices and they didn't test them together?!
I've got to find a decent phone to test the headset. Since the N97 loves bugs, I suspect this is a failing in the phone..
Maybe v20 will solve these problems. Seriously.. BT headset not working.. what year is this? 2001? Screwing up such a basic phone feature is as bad as I dunno playing the default ringtone randomly!! I jest, but still something is very wrong when the two flagship devices (Nokia billed the BH-905 as the best headset ever!) don't work properly.. shocking!!!
Does anyone else have these problems with bluetooth headsets on the N97 or perhaps on other Nokia devices?
How about syncing? I take it everyone here can sync only new tracks when they connect their phone?

I am convinved there's something messed up with the N97's BT Audio stack. I have the Blue & Me BT audio system in my Grande Punto and it worked perfectly with my N95, problematic on the iPhone when Apple messed something up in a firmware update but later fixed and worked fine, but the N97 struggles to connect automatically when I get in the car and turn on the ignition. I have to either turn the N97 bluetooth off and back on again or manually connect the N97 to Blue & Me.
I really am hoping that Nokia get it all fixed in 2.0.
Nokia N8 on O2-UK
Firmware 022.014

N97 Photo Gallery Bug

Hey all. I've found yet another issue with the N97's software, and I'm looking to see if anybody else has had this come up with theirs as well, if anybody has their N97 anymore.
It seems that for some stupid reason, whether it be from constantly connecting to my computer via USB Mass Memory mode, the photo's that I have taken with the N97 camera stopped showing up in the "Captured" list of photos. I used to have 100+ in that list. Then I had 35, and now I only have 15. All the rest of them are showing up in the "Downloads" photo list.
This of course is in addition to all the other shennanigans that I have to deal with in terms of the photo gallery in general. You know, how photo's don't show up clearly when zoomed in on, or how you'll get kicked out to the homescreen while trying to zoom in sometimes or how the phone will fake like you're going to the homescreen all of a sudden and then bam, it's back to showing you your zoomed into photo.
Just wanted to see if anybody else was experiencing the captured photo's bug.

I FOUND A GOOD SOLUTION BY USING THE NEW VERSION OF NOKIA PHOTO BROWSER ! IT WORKS GREAT AND BETTER THAN THE INCLUDED ONE WHICH HAVING SOME BUGS AND RESLUTION PROBLEMS !

N97 Bugs ant problems...

Dear forum members...
I have been used N97 RM505 for couple of months.
I bought it brand new with 3 generations old fw.
My problems with the phone started then! Very disappointing and embarrassing for Nokia, to be honest.
Since I consider myself "power user", I have never had smartphone or pocket PC so I could use it as phone or music player. I have always wanted to use phone as mobile computer so I aimed hi-tech products (7-8 years ago) from manufacturers like HTC, HP...half year ago I fell in love with Nokia E71 smartphone, and that was my first Symbian powered gadget. I was very interested in how "symbians" do it. And I was surprised how it worked. But, I wanted more. I gave E71 as present and decided to go for N97, flagship Nokia device.
And then, problems started to show up...
3 FW updates from that moment, and problems I have with this...device..do not disappear!
Same things happen all over again!
I read about particular issues and there are many of them, that's for sure.
My problem is simple: I have all of them!
Main camera works from time to time, after I answer the call I cant unlock the phone, freezes during boot sequence, left side of display in landscape mode dissapears, phone "kind of soft-restarts" every day or two and after that I have to reconfigure my email settings all over again, speed dial and favorite contacts lose pictures, contacts or group assigned ringtones mess up...
Phone has to be rebooted using "battery-pulled-out" method at least 3 times a day!
Tried everything: formatting, reinstalling device's FW, hard-resetting, FW upgrading...
Every time I format memory or hard-reset the phone i hope that will be last time!
But, nothing happens. Phone works well for a couple of hours. Phone call and it gets stuck, and i start all over again...when I come home.
I work as industrial automation software developer and, believe me, i know what "faulty device" means.
I know Nokia's origins, and I know that Finland is cradle of mobile communications, I have visited couple of companies in Finland that produce very reliable digital radio devices and I am familiar how professional they are up there...Every bug I have found in devices produced and developed in Finland was reported and problems were solved in couple of weeks or so! This does not fit in my experience with Nokia. E71 is outstanding device. I am sorry because I switched it for this "flagship phone" or, even worse, "mobile computer".
Bottom line:
Phone is not reliable, especially if you want to use it as multipurpose device!
Calling this device "Nokia flagship phone" is very wrong.
I am gonna wait for couple of weeks for new FW since it is not still available for rm505 officially, and after that I'll do something bad with this phone.
Technical support in my country is more than "unprofessional" and problem solving does not consist of turning off and turning on the phone or continuous reinstalling FW, as they do it.
My Question: Anything similar happened to anybody, and what I should do?
Thanks for advices. Forget technical support or local repair centre.
Cheers!

Yeah...
Thanks for the tips, carman58. I have already managed to try all different combinations and procedures for getting my phone to work including your recommendations.
As I told you before...after formatting E-drive, reinstalling phone software and hard resetting things went pretty well...until something happens. Week or two...day or two of heavy usage and I can't unlock device after phone call...Or main camera fails. Or, sometimes I just can't turn it on. White screen and stuff like that. 3-4 days before I decided to post on this forum I conducted procedure similar to the one recommended by carman58. I tried to conclude "critical amount of free space on C drive" that affects phone's stability. Phone works well (but I want it to work better than that) with 40-50 MB of free space on C drive. Anything below that level does not guarantee your phone will work well. Memory allocation may be the key...Not my job, just trying to conclude something logical.
I am not fan of third party software that watches RAM or CPU usage...Bad experience with Windows mobile devices, but I'll try to see somehow if there's not enough memory when s**t happen.
And, yes...There are some apps that definitely do not free allocated memory after program is closed or even crashed. I am not going to name these apps, just want to know forum members experience with remote desktop management software compatible with N97. Hahaha!...In ths very moment I found out that my phone is not charging although it is connected to the charger! Never mind...Maybe notification does not work.
Is there Nokia's official explanation for problems with N97? They can't deny problems. I mean, if you are not heavy user, or power-user....whatever....maybe you won't have problems we are dealing with?
And then, what's the point of 400MHz cpu clock, and great amount of RAM? It is there so we can watch video clips, take pictures, or surf the web? Yes but not all of that at the same time...
Multitasking is what devices like N97 should eat for lunch, if you know what I mean. Memory management should not be like this...3rd party apps for monitoring and flushing RAM. No way.
I know how hard it is to develop device that has all of these functions N97 has. So many hardware modules in such small housing, powered by such small power source...That's hell of a job!
If it is true, then my device should still have "beta" somewhere around "N97". I am not going to mention how much money N97 costs...
Bugs antS problems...

Bug in copy and past in nokia n97 fw 21.0.045 prod...

bug in copy and past in nokia n97 fw 21.0.045 product code: 0575743
the bug
iam make phone number in notes
then copy the number
when go to
contact and then past it the number not past ?
copy number from notes to contact not work !

Copy and Paste from Notepad to Contacts works fine here. Try rebooting your handset.
Nokia N8 on O2-UK
Firmware 022.014

N97 Fm transmitter BUG

Hello i'm the owner of a nokia n97,laster sofware version 21.0.0.045v.I can't activate the fm transmitter.I selecte it and it asks me if i want to activate it (yes/no )but i select yes and nothing i mean nothing happens it just stays turned off
is it a bug? Thank's for reply
Ce traiesc eu intr-un e46 330ci in cateva minute nu traiesc altii intr-o viata intreaga

It's a pain to do, but it's often advisable to reset the phone after a software upgrade, as there could be conflict between the settings you had on the previous software and the new version !
If you decide to do it, backup your contacts, calendar and notes ONLY, dial *#7370# followed by 12345 and the phone will reset, you will need to set it up as though it was a new phone, and it should resolve your problem, if the FM transmitter still fails to work it may be a hardware issue and you will need a care centre. I have an N97 on the same firmware and it works fine !
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 Nokia Messaging bug

I'm using Nokia Messaging on the N97. I've noticed a bug. When I choose the menu which lets you switch between different email accoutns, pressing the screen brings up the menu as you would expect, however pressing the screen again to select a particular email account does not work.
Instead I have to open the keyboard and use the D-pad instead.
Solved!
Go to Solution.

Hi Davis,
I know it will be hard for you to reply but I would like to bring in your notice about Memory issue on N97. You mentioned in your post that by default it takes 2 KB for each message. When I install it on my N97 , I have 49 MB left. It was 51 before. After that It started snycronisation and memory was dropped to 41 MB after that.
My question if your statement is correct, it cannot ideally never eat so much memory. I am forced to use MFE for mail as i can limit the days to three and i think that stores the mails on Mass memory.
Now question is,
Would it be possible to use Nokia Messaging for us ?? Do you think wtih 10 MB used by Nokia Messaging on N97 is affordable while N97 is already a victim of Nokia negligence regarding hardware part.
Regards
Zeeshan

N97 V5 bugs

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