NAC Agent for Windows 7

Any ideas on when the NAC agent will be support on Windows 7? Version 4.6.2.113 installs but doesn't work properly. Thanks

In the event logs are you seeing any failed authentications? Also can you enable trace on all the logging categories and download a log bundle.
Look for the nac_manager.log file that has the timestamp of the user authentication. See if there are any issues with the OOB communication...along with ldap.
Thanks,
Tarik Admani
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Does the 2.1 web policy agent for Windows 2003 work on a 64 bit OS ?

Does the 2.1 web policy agent for Windows 2003 work on a 64 bit OS ?
I have a customer having a world of issues getting the agent to start.
Jeff Courtade

No. 64bit support is not there for 2.1 agents on Windows.
-Subba

Cisco NAC Agent and Windows 8 still not working

Hello. I recently upgraded the Cisco NAC Agent to the latest version (4.9.1.13) on a Windows 8 VM. The release notes state that Windows 8 support has been added, and that a patch must be downloaded. However, the information about the patch is vague. I'm not sure if it's a client or server-side patch, or perhaps if I already have it as a result of upgrading to the latest version.
I ask this because I plan to upgrade some computers to Windows 8, and have noticed that Cisco NAC Agent can't handshake with the NAC server on Windows 8 (both native and VM), and despite upgrading to the latest version, the handshake is still unsuccessful.
Thanks,
-Collin

Hi Collin,
The 4.9.1 Patch for Windows 8 Support can be downloaded from the following link :
http://www.cisco.com/cisco/software/release.html?mdfid=282910502&flowid=34713&softwareid=282573326&release=4.9.1&relind=AVAILABLE&rellifecycle=&reltype=latest
The patch should be applied to both 4.9.1 CAM and CAS.
Please go through the README file for patch provided in the download link provided above. It has detailed information.
Regards,
Karthik Chandran

ISE redirect to install NAC Agent for Anyconnect users with Split Tunnel?

Due to management directive I am not able to disable SPLIT TUNNEL for our VPN users. For this reason, I can not figure out how to enforce the REDIRECT to ISE for forcing the VPN users to install the NAC AGENT.
Is this possible? If so can we get some documentation on how this is done? Screenshots would be great.
Thanks,
Dirk

I couldn't find the answer that I seek in that doc.
I am trying to see if I can force traffic to the redirect for installing the NAC agent, even on split tunnel traffic....perhaps forcing the first webpage the user opens forces the user to the redirect page if the NAC agent isn't detected.
Thanks,
Dirk

EM12c and GC11g Agent for Windows 2003 R2 64 bit

Hello Everyone,
I have setup a GC 11g on Oracle Linux 64 bit to monitor the servers in the data center.
The problem is, I'm having difficulties installing an agent in Windows 2003 R2 64 bit.
Few months ago when I checked the certification matrix for GC 11g Agent, I saw that it didn't support Windows 2003 R2 64 bit platform.
Apparently, now I cannot choose 11.1.0.1.0 in the certification matrix anymore and have left with 12.1.0.1.0 and 12.1.0.2.0.
However, even the 12c also doesn't put Windows 2003 R2 64 bit platform in the list of supported OS platform.
The strange thing is Windows 2003 R2 32 bit is supported.
So, my questions are:
1. Is there any of you who was successful in implementing the EM12c or GC11g agent on Windows 2003 R2 64 bit?
2. If you are successful, did you experiencing any problem after the installation and during the installation phase?
3. Can I use 10.2.0.5.0 agent which is supported to be installed on Windows 2003 R2 64 bit and managed by either GC11g or EM12c?
Thank you,
Adhika
Edited by: adhika on Oct 13, 2012 1:09 PM

Hi Adhika,
Windows 2003 R2 is not supported.
The only supported platforms are :
XP,Vista,7,2008 R2,2008,2003
Even 10.2.0.5 agent is not supported.
The only supported platforms are:
2008R2
Regards,
Venkat
Edited by: venkata thiruveedhi on Oct 14, 2012 3:29 AM

Verizon In-Home Agent for Windows 8

Is In Home Agent available for Windows 8? I downloaded the one on website but its not working in Windows 8. Please suggest.

I point to and quote from http://forums.verizon.com/t5/FiOS-Internet/Installing-InHome-Agent/td-p/544663
a)
I like the online version of the app at www.verizon.com/repair
you can do a lot of the functions of the app without all the bloatware.
b)
As other have said it does something, it waste resources. Not sure on the MAC, but on PC's it has been none to drive at least one cpu to 100% (If you only have one its really bad). And the number of functions it does that you might ever want to do is minimal.
Personally I recommend that you uninstall it, and make sure you get all pieces of it.
c)
Count yourselves lucky, That program is more trouble than help. It took me about 90 seconds to realize this and to remove it from my system. If you have any real questions about anything more complex than hitting the enter key, you are not going to find any answers from the In Home Agent. Its all basic stuff and will not help with any real issues.
You will probably find better, more easy to understand and more usable answers on Google than you can in any verizon software i have seen to date.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Can't install DPM agent for Windows Server 2003

Hi,
We have DPM 2012 backup server.i try to install DPM Agent on Windows server 2003 PC. but installation failed.below error are Occured.
Install protection agent on (serverName.domain name) failed:
Error 347: An error occurred when the agent operation attempted to create the DPM Agent Coordinator service on (serverName.domain name).
Error details: %1 is not a valid Win32 application
Recommended action: Verify that the Agent Coordinator service on(serverName.domain name) is responding, if it is present. Review the error details, take the appropriate action, and then retry the agent operation.
HOW CAN SORTED OUT FOLLOWING ISSURE
Thanks,
Gayan

Hi,
The below blog outlines the needed steps for protecting
Windows Server 2003 computers using Data Protection Manager 2012 R2.
http://blogs.technet.com/b/dpm/archive/2014/06/11/details-on-protecting-windows-server-2003-computers-using-data-protection-manager-2012-r2.aspx
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually
answer your question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."

Background agents for Windows Phone scheduled duration

Hi! Sorry for my bad English. Scheduled duration for periodic agents in windows phone is 25 seconds. I want load music for user in background and I use periodic agents, but I need more than 25 seconds. Can I do something like this ?
protected override void OnInvoke(ScheduledTask task)
//Method that load song async
// but we don't wait it in periodic task
LoadSongAsync();
NotifyComplete();

Hi! Background tasks in Windows Phone are intended for small work ítems, to preserve battery life. You can check the ResourceIntensiveTask:
http://msdn.microsoft.com/en-us/library/windows/apps/microsoft.phone.scheduler.resourceintensivetask(v=vs.105).aspx
If you need more tan 25 seconds to play music because you're trying to download it,
as suggested by Eric Fleck, remember you can stream the music from the server.
There is no need to download it.

Grid 10g agent for windows 64 bit database.

Hi,
I was searching for grid agent for our 10g database residing on windows 64 bit server, but couldn't find. please update if available on any site.
Thanks & Regards.

See under Oracle Enterprise Manager Downloads, Mass Agent Deployment
http://www.oracle.com/technetwork/oem/grid-control/downloads/agentsoft-090381.html
Agent Software for 64-bit Platforms
Eric

ACS appliance 3.2.2.5 Remote Agents for Windows DB disappear

I have two ACS boxes: one is ACSNT and the other an ACS appliance. Both run 3.2.2.5 and have been in production for quite some time. The ACSNT box is the primary and replicates to the appliance as backup. These units authenticate to three different Windows domains: 2 NT domains and 1 AD.
Recently I just added support for RSA 6.0 servers. Not wanting to mess with the client install on the ACSNT box, I set it up as a RADIUS token server as you do on the appliance. It works just fine on the ACSNT box. On the appliance, however, my Windows external DB quit working with "external db not operational" messages. I rebuilt the Windows external DB, recreated the group mappings, added the remote agents, etc. Things were working fine. I recreated the RSA config and still the Windows DB was working although the RSA config was not working (still working on that if TAC ever calls me back). A few hours later, I decided to check the Windows DB and it was broken again. I checked it out and the remote agents were somehow deleted. Nothing in the logs show it but they were gone. I recreated them and it worked again. This has happened twice now. Does anybody have any advice? The logs show nothing to indicate a problem on the appliance exists and of course the docs state that there should be no problem with both a RADIUS and Windows DBs living together on the same box. All comments welcome!
Thanks,
Rik

Sorry it took so long to get back...I've been out of the office for a few days.
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Thanks,
Rik Guyler

Cisco NAC agent services not running on Windows XP

Hi,
I've problem with Cisco NAC agent services on Windows XP professional SP3.
After first installation using user local administrator, the services of Cisco NAC agent on windows machine running well, but after logout, and login using another user which is registered in domain users, the services of Cisco NAC agent is going to stopped (going to Manual mode not automatic, and the status is stopped).
This situation is not happened on all windows machines, several machines running well.
Cisco NAC agent version 4.9.0.42
Has anyone seen this type of problem?
Below i attached windows machine information from ones running well and not running, Thanks
Regards,
Rian

Hi thanks for your answers, dbconsole is started in services.msc and also Agent, but goes on to say that the agent is not running.
In sysman log shows this,
"03/20/2012 13:38:54,553 [MetricCollector: HOMETAB_THREAD600: 60] ERROR rt.DbMetricCollectorTarget _getAllData.328 - oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest_ (EMDClient.java: 1330)
at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest (EMDClient.java: 1223)
at oracle.sysman.emSDK.emd.comm.EMDClient.getMetrics (EMDClient.java: 640)
at oracle.sysman.emo.perf.metric.rt.DbHomeTab._getAllData (DbHomeTab.java: 324)
at oracle.sysman.emo.perf.metric.rt.DbHomeTab.getData (DbHomeTab.java: 139)
at oracle.sysman.emo.perf.metric.eng.MetricCached.collectCachedData (MetricCached.java: 402)
at
at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread.run (MetricCollectorThread.java: 320)
at java.lang.Thread.run (Thread.java: 595)
20/03/2012 22:00:03,335 [JobWorker 772: Thread-13] ERROR em.jobs executeCommand.161 - UpdateARUTables: Oracle MetaLink credentials are incorrect or missing. Click Patching Setup parameters required to September."
In event viewer shows this,
"Agent process exited abnormally DURING initialization." but this message appears a few hours after having started the service.
I am using the Administrator account

Remote Agent for ACS for Windows 2008 R2 64-bit

Hi,
We having difficulties with installing remote agent on windows 2008 R2 64-bit server and got the attached error.
Our ACS is 4.2.0.124 and remote agents we tried are :Remote-Agent-ACSse-win-v4.2.1.15-K9.zip and Acs-4.2.1.15.9-RA.zip.
I see following urls says it does not support Windows 2008 R2 and also 64-bit Windows,
https://supportforums.cisco.com/message/3135061#3135061
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.2/installation/guide/remote_agent/rawi.html#wp289019
However following url says its support 2008 R2 with 64-bit version
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2.1/Release_Notes/acs421_rn.html
Appreciate if someone can adivse us what vesion (file name) of Remote Agent can support (or working) for Windows 2008 R2 64-bit.
thanks in advance

Hi Tarik,
What I wanted to say that the below url says that ACS 4.2 does not support on 64-bit OS:
ACS Requirements
You must use ACS Remote Agent for Windows, version 4.2, with ACS SE, version 4.2. We do not support other Cisco Secure ACS releases.
Note ACS Remote Agent 4.2 for Windows does not support 64-bit operating systems.
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.2/installation/guide/remote_agent/rawi.html#wp289019
However could you please let me know what exact Remote Agent file you recommend to use for windwos 2008 R2 64-bit Server. The ACS SE version that I have is 4.2.0.124.
Thanks

Agent Installation for windows/sql server

I am new to OEM and trying to download OEM Agent for SQL Server
I downloaded both the patches as well as the full install mentioned in the following URL.
http://www.oracle.com/technology/software/products/oem/index.html
Both the links point to the same zip file GridControl_10.2.0.3_Win32.zip and it doesn't look like a full install.
The readme file asked to install from a CD Rom.
Anyone have same experience before. & know where to download the OEM agent for SQL server?
Thank you

Yes there is agent for windows machine.
http://www.oracle.com/technology/software/products/oem/index.html
Check the above site, during installation of grid control will gives you agent too and you may use mass deployement of agents or cloning of agents.....

NAC Agent on MAC OSX 10.9

Hi,
I found on our setup, NAC Agent for MAC does not run properly on MAC OSX 10.9, even the latest MAC Nac Agent (version 4.9.0.1007)
It does not scan, does not pop up, and the endpoint's posture status is always stucked on pending state.
Does any one experience the same?
When will Cisco support it.
Best Regards,
Tomi

NAC Agent 4.9.0.1013 was posted to CCO yesterday and has support for Mac OS 10.9.
NAC & ISE supports for latest OSes - Windows 8.1 and MAC OSX 10.9
NAC:
NAC Server patch for NAC 4.9.3 release is published on CCO. Refresh NAC and Web Agents are posted on Perfigo and CCO sites.
Customer may please be advised to apply Server patch, refresh Agents and update to latest Compliance Module and Support Charts v3.6.7873.2.
ISE:
ISE 1.2 Patch 3 is published on CCO and Refresh Agents are posted onto provisioning-update feed file on perfigo server.
Customer may please be advised to apply Server patch, provision refresh Agents and to do a posture-update get latest Compliance Module and Support Charts v3.6.7873.2.
Please refer respective release notes for open caveats.
Please rate helpful posts and mark as answered if this fixes your issue.
Charles Moreton

NAC Agent reporting never shows a failure

I seem to only get reports for successful agent logins under Device MGMT>Clean Access>Clean Access Agent>Reports. Am I missing a setting somewhere? Even though I have had many failures (testing, etc) I never see a failed report. Any ideas?

Hello,
Could you please confirm what error message you are getting on the NAC agent (if using the NAC agent for posture validation)? The NAC agent will display the standard stuff such as 'temporary access', etc. The message displayed is based upon which requirement is failing, for example a standard AV installation check/rule.
Also, for this failing client, do you see a passed report or no report at all? Well, for the agents that ultimately pass posture assessment (even if a particular check/rule fails) we see a passed report. If the agent never gains access, IE never gets out of 'Temporary Access' we don't see any report. I am hoping that when a Agent fails posture assessment we will see a failed report. IE, we need a way for the service desk to be able to monitor failed sessions proactively, and with the minimal external alerts available (no email, etc) these failed reports would be key.
If we can't see no report at all, there may be something that breaks before that. I have pages and pages of successful reports, but not a single failed report.
A quick way to verify would be to collect the NAC agent's logs after a failure, under
Start > Program Files > Cisco > Client Utilities > Cisco Log Packager I don't see this installed on any of the machines with an agent? Please adivse where I can download it. Thanks.

NAC Agent for Windows 7

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