NAC Agent reporting never shows a failure

I seem to only get reports for successful agent logins under Device MGMT>Clean Access>Clean Access Agent>Reports.  Am I missing a setting somewhere?  Even though I have had many failures (testing, etc) I never see a failed report.  Any ideas?

Hello,
Could you please confirm what error message you are getting on the NAC agent (if using the NAC agent for posture validation)?  The NAC agent will display the standard stuff such as 'temporary access', etc.  The message displayed is based upon which requirement is failing, for example a standard AV installation check/rule.
Also, for this failing client, do you see a passed report or no report at all? Well, for the agents that ultimately pass posture assessment (even if a particular check/rule fails) we see a passed report.  If the agent never gains access, IE never gets out of 'Temporary Access' we don't see any report.  I am hoping that when a Agent fails posture assessment we will see a failed report.  IE, we need a way for the service desk to be able to monitor failed sessions proactively, and with the minimal external alerts available (no email, etc) these failed reports would be key. 
If we can't see no report at all, there may be something that breaks before that. I have pages and pages of successful reports, but not a single failed report.
A quick way to verify would be to collect the NAC agent's logs after a failure, under
Start > Program Files > Cisco > Client Utilities > Cisco Log Packager I don't see this installed on any of the machines with an agent?  Please adivse where I can download it.  Thanks.

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