Nag window keeps popping up even though we paid our subscription over 3 weeks ago

After trialling creative cloud for a few weeks & being very happy with the system, once we actually paid and the trial period ended we have not been able to use any of the programs.
The nag window keeps popping up, which asks us to sign in. Once we sign it it asks for a serial number which we don't receive with creative cloud membership.
Is there a fix for these issues?

Kartikay,
I have tried the steps you recommended and I still have the same issue.
I an using a mac running OS X 10.8.3, I had no problems during the trial period. We paid for our creative cloud membership on 20/03/13.
I have tried deleting all adobe applications and reinstalling, as well as downloading and running the Adobe Creative Suite Cleaner Tool as suggested on one of the Forum posts.
Regards
Marty LaNauze
Operations Manager
cid:AC34E5E6-6856-4F4A-ADB7-E395DF60CADD
33 Gow St Padstow NSW 2211
Ph: (02) 9707 2464
Fax: (02) 9709 6151
Mobile: 0429 555 026
Email: [email protected]<mailto:[email protected]>
Web: www.roadandcivil.com.au
cid:C8F65071-8256-4B04-A80E-686875579E41
Note:
Before printing, please consider the environment.
IMPORTANT NOTICE: This e-mail and any attachment to it are intended only to be read or used by the named addressee. It is confidential and may contain legally privileged information. No confidentiality or privilege is waived or lost by any mistaken transmission to you. NA (AUST) GROUP P/L is not responsible for any unauthorised alterations to this e-mail or attachment to it. Views expressed in this message are those of the individual sender, and are not necessarily the views of NA (AUST) GROUP P/L. If you receive this e-mail in error, please immediately delete it from your system and notify the sender. You must not disclose, copy or use any part of this e-mail if you are not the intended recipient.

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