Nakisa Org Chart Export Jam

Hello guys,
Am trying to export Nakisa Org Chart (image/PDF/Powerpoint) without success. It gets stuck in below process.
I have been trying using IE 8, 9, 11 or even Chrome with Flash Player 14.

Arshad.
The only time I've seen something similar happen to this is where the flash player was too new.
Here's the table from the v36 compatibility matrix.
Note that IE10 & IE11 are only supported in 4.1 and Chrome from 4.0 SP1.
If using a supported version isn't working for you I'd try to reproduce on an out of the box (basic connectivity configuration using the standard export template and settings) build and if it persists raise on OSS.
Couple of other things to check though are:
Does ChartBook export work?
Are you remote accessing via Citrix or something similar?
Regards,
Stephen.

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NAKISA Org chart

Hi All,
We just observed that the Potential and performance ratings are not appearing in Nakisa org chart, although the data is maintained for object CP.
Any suggestions pls?
Sorry I am unable to paste the screen shot here.

Hi Luke,
Here is the cds file and error screen shot of the error is attached in png file..
24 Apr 2014 13:16:14 ERROR com.nakisa.Logger - FunctionRunner.executeFunctionDirect : HRMSS_GET_ORGSTRUCTURE_AS_XML threw an Exception of type Exception, took: 86ms
24 Apr 2014 13:16:14 ERROR com.nakisa.Logger - com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon)
at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:557)
at com.sap.mw.jco.MiddlewareJRfc$Client.connect(MiddlewareJRfc.java:1097)
at com.sap.mw.jco.JCO$Client.connect(JCO.java:3676)
at com.sap.mw.jco.JCO$Client.execute(JCO.java:4364)
at com.sap.mw.jco.JCO$Client.execute(JCO.java:3949)
at com.nakisa.framework.data.commandProcessor.impl.sap.FunctionRunner.c(FunctionRunner.java:413)
at com.nakisa.framework.data.commandProcessor.impl.sap.FunctionRunner.executeFunction(FunctionRunner.java:196)
at com.nakisa.framework.data.commandProcessor.impl.sap.BaseFunctionProcessor.call(BaseFunctionProcessor.java:88)
at com.nakisa.integration.sap.SAPConnector.Hrmss_Get_Orgstructure_As_Xml(SAPConnector.java:721)
When I tested the connection string, it is successful.
Regards
Manila

Nakisa Org Chart Admin Console query

Dear Experts,
We're currently using the Visualization Solutions by Nakisa 4.0 SP1. I've recently been doing some tinkering in Nakisa Org Chart Admin Console. My query here is regarding the Data Center Options tab therein.
Upon clicking the Data Connections I'm directed to the Manage Connections screen. I would like to better understand the impact that changing the connection strings in the 'SAPConnection' and the 'SAPRoleMappingConnection' will have on the application and the admin console. 'SAPConnection' and 'SAPRoleMappingConnection' are both SAP connections.
So far I'm able to decipher that the Org Chart, Listing and Chartbook tabs inherit the changes made to the connection string in SAPConnection but I'm unable to understand what impact will this have on the application itself.
Also, it would be greatly helpful if you could provide me a link to some documentation regarding the Nakisa Admin Console and some standard implementations for the same.
Thanking you in anticipation.
Best Regards,
Mayank

Maynak.
You won't see any immediate change as AdminConsole is a tool that loads the configuration into it, but must then write it out and publish it for it to take effect (users may also need to close browser sessions and log back in to see the changes). Changes are usually applied (you make the change), submitted (set as ready for inclusion in the build), saved (configuration files containing the changes are saved to disk) and published (put live for the end user). See the Admin Guide and the articles I referenced for some further details on this.
You say you made changes. Did you publish them and have the users login again? If not then you would not expect to see any change for the users. If you did change it, are you sure there is a difference in the structural data? If there is a difference and you did not see it, my next question would be is this a staged solution? i.e. is the SAP data extracted to a database and then the visualisation occurring from that data store? If it is then you would not see a change until your next extract run and then only if you also changed the SAPExtractorConnection.
With regards to "tentative errors", once you publish your build changes assuming your connections are good (and there are options to test the connections) then you shouldn't have any errors. However depending upon your precise configuration you could get an error As an example, you could get a situation where the chart is configured to put the users in at their own org unit as the root of the chart and if they don't have an associated position then they could see an error message. If you have a particular issue that you cannot resolve then your best option is probably to search this SCN space and if you cannot find a solution, post the details of your issue to this SCN space in a new thread. Perhaps use Welcome and Guidelines for Posting Discussions - Please Read Before Posting! as the basis for what you might include. Some of the points in it may well be/have been relevant to this discussion.
In the instance you refer to, nodes are multiple instances of the application. If you have a very large organisation then you may need to host your application and load balance it across multiple instances on multiple servers. If you have only one instance of OrgChart running, you have just one node and so don't need to do anything other than publish in this one place.
Regards,
Stephen.

Nakisa Org Chart 2.1 - excluding org units from extract and saving chart

Hi,
Is it possible to exclude specific org units from the org chart that is extracted to Nakisa? These (and all subordinate) org units should not be included in the chart which is to be published on the intranet.
Also, what is the easiest way to create a file (e.g. PDF, PowerPoint) of all org units and positions in the structure? I've looked into using the ChartBook functionality but this did not seem to work too well, and there was no option to Save or Print the chart.
We have Nakisa OrgChart 2.1 SP1 running on SAP CE. This is with a staged extract out of SAP ERP which is hosted on Windows and SQL.
Thanks.

Thanks Stephen and Luke.
I will look into your comments re: excluding org units from the directory searches etc when next at the customer site.
As for the Chartbook issue - the customer is looking to create a file (e.g. HTML, PDF) of the entire org structure which they can then make available on the intranet. (They currently only have license for a couple of HR users so ESS access is not an option right now). We have looked at using the standard Print/Export options as well as the Chartbook and neither seems to work particularly well....the customer keeps referring back to how easy it is to create a HTML file using OrgPublisher....
What is the recommended and best approach for creating a file which can be published on a company's intranet? (There are about 1000 positions/employees in total so not a huge file).
Hopefully v3.0 is a whole lot easier to use
Thanks, Ron

Shows all Org Structure in Org Unit Listing in Nakisa Org Chart

Hi,
We are using Org Chart 3.0SP2.
The issue is when we search the Org Units in Org Unit listing it also shows other Org Units from other org structure which does not lie inside our selected Org Structure (already given the root org unit ID in Org chart config)
But i cannot restrict the org unit listing because we cannot find any option to give root org unit ID in org unit listing configuration.
How can we restrict this Org unit listing which should show only the org units below the selected org structure.
Because already several org structure exists in back-end,but we have given one org structure (entered the root id) which we need for org chart.
Thanks,
Sakthi.

Hi Sakthi,
The search uses a listing report that pulls all active OrgUnits from HRP1000. This will include objects not within your org structure. The only way to do this is to add a data filter to the search data element that filters out these objects (e.g. filter by a short code or name). Please note that you cannot filter by the key field (ID).
Best regards,
Luke

Nakisa Org Chart Version 3.0 - Org Unit Position Statistics

Hi All,
Just a quick question, I am currently at a client site where org unit position statistics is always coming back with 0 for occupied and vacation positions.
There are clearly employees assigned to position in the org structure, but I am thinking it may be related to the work percentage on teh A008 relationship between the position and the person.
Can anyone confirm this or give some insight on why we could be getting zeros.
We are currently researching the authorizations to rule that out.
thanks.
JB

Hi Jamie,
I hope you are well. I assume you mean the OrgUnit Hierarchy > FTE View? For the OrgUnit FTE view, the data is calculated by counting all the Positions:
Occupied Positions: where Position has active Person assigned (defined by S A 008 P relationship and PA0000-STAT2 = 3 for related Person)
Vacant Positions: where Position has no active Person assigned (defined by S A 008 P relationship and PA0000-STAT2 = 3 for related Person)
However, this data element (Position_View_Element_Live.xml) uses the BAPI_SAP_NakisaRfcProcessor_PositionVacancyCount_Live class instead of a NakisaRFC Chart class but it does reference the SAPOrgUnitChart_Position NakisaRFC function. It might be that this class alter the output of the NakisaRFC Chart function.
Does that help?
Best regards,
Luke

Nakisa Org Chart 3.0 SP1 - Employee Hierarchy - Detailed View

Hi All,
I am recieving a wierd error when accessing the detailed view of the employee hierarchy. The message on each employee box says "Non FlexML Content". I've checked on SDN and on the SMP and I do not see any reference to this error.
I was wondering if anybody has seen this before?
I've checked the log and there are no errors.
thanks.
JB

Hi Jamie,
Are you using the SMP version? If so, this is a bug in the OOTB version. You need to get the latest SP1 build.
Best regards,
Luke

Nakisa Org unit's boss in the org chart

Hi everyone,
In the Nakisa Org Chart I'd like to place teh portrait of the leader of an org unit into the Org unit view box. I'm not talking about the positions I'm talking about the org units.
My question is: Is this possible? I know that this is possible in the positions. But what about the org units? The problem is when I add a image I can't see possible fileds becasue there is no Photo Url field:
The only available field int he Picture section is: SAP OrgUnitHierarchyViewDetail2
But when I choose this, there is no Picture Url field in the selectabe fileds.
As I see this issue need some hacking. I have to modify the Function module, which retrieves the data, and change some non-used field to the picture Url
thanks
N.

Hi there,
You need to do it in the AppResources.xml file. You need to locate the detail configuration used by the view configuration that you want to add it to and add a linked detail to the SAPEmployeeDetailsConfiguration. The linked detail will look something like this:
       <linkeddetails>
        <linkeddetail name="SAPEmployeeDetailsConfiguration">
          <linkto>SAPEmployeeDetailsConfiguration</linkto>
          <links>
            <link>
              <passvalue>Object_ID</passvalue>
              <passfieldname>OrgUnitID</passfieldname>
              <passvaluesource>Data</passvaluesource>
            </link>
          </links>
          <mode>Data</mode>
          <recordlimit>0</recordlimit>
        </linkeddetail>
      </linkeddetails>
Change the two values to the correct ones for those details (they must be matching fields for each detail). If you then go back to the View designer you should be able to add fields from SAPEmployeeDetailsConfiguration.
Good luck!
Luke

Options for presenting photo's in Nakisa 3.0 Org chart

We want to add employee photo's into the org chart in Nakisa but currently do not have photo's in SAP R/3. Is this a requirement before Nakisa will display these or can they be accessed by Nakisa if they are stored on a networked server for example with a specific naming convention?
Secondly to get org modeler working I believe we need to activate business function HCM_TMC_CI_1 and add an additional MS SQL, DB2 or Oracle database must be used for this to work. Is this correct and will activating the business function cause an issues with any implemented functionality?
Many thanks for any assistance
Dannyboy

Hi,
We use Nakisa 3.0 staging the data from SAP. As our photos are not stored in SAP either, the extraction logs consist of lots of entries where the system is unable to retrieve the photo, as below:
WARN com.nakisa.Logger - com.nakisa.integration.sap.SAPConnector : HRWPC_RFC_EP_READ_PHOTO_URI : AbapException with these parameters: PERNR=00000006, DATUM=20101116, TCLAS= - ABAP Message: INTERNAL_ERROR
We have tried placing photos with <pernr>.jpg in the default installation directory of Images/Portraits/ however these are still not displayed. My assumption is that in order for these to be displayed the URI field on the EMPPHOTO or PHOTOURI field on the POSITIONEMPHIERARCHY table, or some other tables must be set to a certain value.
Any thoughts on this?
Regards,
Grant Stevens

Nakisa 4.1 - Org Chart does not display

Hello gurus,
I do have an issue with our fresh implementation of SOVN 4.1 (Org Chart, Build 0911012400, SAP_live build). I did set up the authentication to Logon Screen, and configured the org chart settings (very basic). I did not set up any Role mapping. My connection strings all have the same parameters, including the RFC username and password. They all test succesful.
When I log in the frontend, I get the famous message: "Cannot find the root of your orgchart. The orgchart box may have been deleted or
incorrectly specified, or no valid org structure can be found for the selected effective date. Please change the root of the chart or select another effective date. "
I did a capture of the log, and there is an error in the RFC wizard code, it seems:
7. 24 Apr 2014 08:06:25 INFO com.nakisa.Logger - Tenant ID: 000
8. 24 Apr
2014 08:06:25 INFO com.nakisa.Logger - LoginSettingsObject Load: 19
9. 24 Apr
2014 08:06:25 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn :
Credential provider ActiveDirectory
10. 24 Apr 2014 08:06:25 INFO
com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : User to
authenticate znakisa_org
11. 24 Apr 2014 08:06:25 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : Authentication provider SapStandard
12. 24 Apr 2014 08:06:25 INFO com.nakisa.Logger -
com.nakisa.framework.login.Main : LogIn : User authenticated znakisa_org
13.
24 Apr 2014 08:06:25 INFO com.nakisa.Logger - com.nakisa.framework.login.Main :
LogIn : Authentication row is null
14. 24 Apr 2014 08:06:25 INFO com.nakisa.Logger - com.nakisa.framework.login.Main : LogIn : User population provider is Database
15. 24 Apr 2014 08:06:25
WARN com.nakisa.Logger - Configuration merge warning: : Right configuration is
null - Merge skipped!
16. 24 Apr 2014 08:06:25 INFO com.nakisa.Logger
- ApplicationConfigurationManager:mergeConfigurations 0
17. 24 Apr 2014 08:06:25 WARN com.nakisa.Logger -
Configuration merge warning: : Right configuration is null - Merge
skipped!
18. 24 Apr 2014 08:06:25 INFO com.nakisa.Logger -
ApplicationConfigurationManager:mergeConfigurations 0
19. 24 Apr 2014 08:06:25 ERROR com.nakisa.Logger -
com.nakisa.integration.sap.manager.SAPConnector_RfcWizard :
java.lang.NullPointerException: while trying to invoke the method
com.sap.mw.jco.JCO$Function.getImportParameterList() of a null object loaded
from local variable 'function'
20. 24 Apr
2014 08:06:25 ERROR com.nakisa.Logger - java.lang.NullPointerException: while
trying to invoke the method com.sap.mw.jco.JCO$Function.getImportParameterList()
of a null object loaded from local variable 'function'
21. at
com.nakisa.integration.sap.manager.RfcWizardIntegrationClassParameterSetter.setParameters(RfcWizardIntegrationClassParameterSetter.java:25)
22.
at
com.nakisa.framework.data.commandProcessor.impl.sap.BaseFunctionProcessor.call(BaseFunctionProcessor.java:104)
23.
at
com.nakisa.integration.sap.manager.SAPConnector_RfcWizard.getDataSet(SAPConnector_RfcWizard.java:50)
24.
at
com.nakisa.integration.sap.manager.RfcWizardIntegrationClass.getDataSet(RfcWizardIntegrationClass.java:106)
25.
at
com.nakisa.framework.data.commandProcessor.impl.sap.BaseFunctionProcessor.getDataSetFinal(BaseFunctionProcessor.java:120)
Would you happen to know what is the issue here?
Thank you for your help!
M.E.

Hi Matthew,
How about the directory search function ? Does it work ?
I would follow below troubleshooting steps.
1. Validate If Transport Pack and ABAP Add-on are installed properly
2. Restart the Nakisa application and check
3. Check If User ID has correct authorizations in SAP
4. Check If Data is correct
5. Do the RFC trace
Regards,
Dipak Bujjad

SAP TVN (Talent Visualization by Nakisa) // Historical Org Chart

Hello Experts,
Would you please let me know if it is possible to get the historical org chart from Nakisa. We are looking at few products and not sure which one can serve our needs. Therefore, we would like to know if Nakisa has capability to get the Org Chart (in PDF format) on a specific past date (say if the company wants to know how the org chart was looking 6 months ago!).
Thank you very much.
saplover

Hello Evani,
Thank you very much for your response on this. Now Nakisa on enhancement pack 4, can it be used to get the historical org chart. Please confirm if this functionality is available.
Thank you very much.
saplover

Nakisa embedded org chart-Team view, employees under Reporting line is empty

Hello,
I am trying to enable Nakisa embedded org chart, but when i go to Team view, employees under Reporting line is empty. And also i am not able to view the employees under Org.Unit.
Can anyone please help me with this.
Attached screen shots.
Thanks in advance.
Geo

hi george ,
activate the NAKISA in SICF and chk once in portal the settings and kindly configure OADP settings in MSS u can get the structure in the Team view of MANAGER heirarchy , and chk the HCM_PD_UI_1 is active in SFW5
SM30 --- V_THV_APP_C
CLICK ON Activate Hierarchy visualization option for MSSBIZVIEW AND FOLLOW BELOW THREADS
1823692 - MSS Team View isn´t displayed on the portal
MSS Team View is blank
MSS Team - On Behalf of Applications

Org Chart 3.0 - Print button on Org Unit's Profile not working

Hi,
In Org Chart, after we click on the Org Unit, then the details will be displayed on the right panel.
We clicked on the Action button on the right panel, and click on the Org Unit Profile, a new window will be opened.
Now, clicked on the small printer button on the top right corner.
It will opened a new window with print preview to print that profile page.
However, the print preview is empty, and when we printed this out, we get a blank page.
CDS.log
ERROR com.nakisa.Logger - PrintPreview.ascx : createPrintPages : Could not load preview. No HTML pages were found
INFO com.nakisa.Logger - Invoking action:setCss [<link rel="stylesheet" type="text/css" href="../_Themes/Buttons.css"/><link rel="stylesheet" type="text/css" href="../_Themes/orgChartTheme.css"/><link rel="stylesheet" type="text/css" href="../_Themes/OrgChartLines.css"/><style>.showPrintSectionBox{display:block;}.hidePrintSectionBox{display:none;}</style><link rel="stylesheet" type="text/css" href="../_Themes/NOMS_Style1.css" />]. For processor Printing. Against controller Printing
INFO com.nakisa.Logger - setCss on Printing took: 0ms
INFO com.nakisa.Logger - Invoking action:updatezoomlevels [undefined]. For processor UpdateSettings. Against controller UpdateSettings
ERROR com.nakisa.Logger - java.lang.NumberFormatException: For input string: "undefined"
INFO com.nakisa.Logger - updatezoomlevels on UpdateSettings took: 1ms
ERROR com.nakisa.Logger - PrintPreview.ascx : createPrintPages : Could not load preview. No HTML pages were found
INFO com.nakisa.Logger - Invoking action:setCss [<link rel="stylesheet" type="text/css" href="../_Themes/Buttons.css"/><link rel="stylesheet" type="text/css" href="../_Themes/orgChartTheme.css"/><link rel="stylesheet" type="text/css" href="../_Themes/OrgChartLines.css"/><style>.showPrintSectionBox{display:block;}.hidePrintSectionBox{display:none;}</style><link rel="stylesheet" type="text/css" href="../_Themes/NOMS_Style1.css" />]. For processor Printing. Against controller Printing
INFO com.nakisa.Logger - setCss on Printing took: 0ms
INFO com.nakisa.Logger - Invoking action:updatezoomlevels [undefined]. For processor UpdateSettings. Against controller UpdateSettings
ERROR com.nakisa.Logger - java.lang.NumberFormatException: For input string: "undefined"
INFO com.nakisa.Logger - updatezoomlevels on UpdateSettings took: 0ms
This same problem happens on Position's Profile.
How do we fix this print problem?

Hi Luke,
In General Settings, I have defined Company Title, URL, and Logo.
Together with Allow Switching Between Modes, Set Standard Mode as Default, and Enable Effective Dating are enabled.
In Print preferences, Size is set to A4, Landscape, CM. The rest are all unchecked and Export settings are all enabled.
Am I missing some setting to cause the error?
Regarding the file SettingsResources.xml, it's encrypted in our .delta folder but it's decrypted in Admin_Config\SAP_DB2

Org Chart Search issue in Employee Listing in VSN30SP2

Hi,
Everything works fine in Org Chart in Nakisa OrgChart VSN30SP2.
But unfortunately when we searched an employee in employee listing we found it was not showing up.We used the search criteria Person Name Contains xxxxx.
In Search criteria when we entered say James it showed up all the employee who has the first name as James except one employee (The missing employee also has the first name as James).
Also without search criteria (unchecked on Start Directory Empty in Org Chart Employee Listing configuration) it is not showing only that employee.Also authorization is fine for that employee.
Can you please help on this issue.
Regards,
Xavier.

Hi Xavier,
I had a similar problem in the OOTB build (0702019400SCA). Nakisa resolved the issue with a new build so if you are using this build I recommend that you go to this link and deploy the latest build: [3.0 SP2 - SAPmats links for latest builds;.
Let us know if this resolves the issue.
Best regards,
Luke

Hiding/Removing field in a standard Detail view Org Chart 3.0 SP2

We are trying to remove or hide a couple of fields from the details at the position level in the admin console for the Org Char application and cannot seem to find this in the Details designer. We were able to do this for the Org Modeler, but the screen in the details designer doesn't seem to have this functionality in the admin console of the Org Chart application.
Any help would be greatly appreciated.
Jacques

Hi Jacques,
There are 3 things you are trying to do here:
1. Change Location caption
2. Change Location field logic for data retrieval
3. Remove Mobile number and Fax number fields
Each of these has completely different methods and some are easier than others.
1. You need to change the caption for Location field. In the Caption Editor in the AdminConsole you need to change the caption key Field_Location.
2. I'm pretty sure this comes from a Nakisa BAPI and therefore cannot be changed. The alternative (and complex) methods are to either create a NakisaRFC function to extract this data or (for better performance) create a BAPI that extracts all data for that section of the details panel with your "new" Location field. These would be the same process if you wanted to add an entirely new field.
3. You should comment out these fields in the 75927beffed94564bef6af9d3045757e fieldset in the detail data configuration SAPPositionIncumbentsDetailsConfig_Data.xml.
Best regards,
Luke

Nakisa Org Chart Export Jam

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