Name Field Cleared - Enter as Guest

Hi
When guests are entering my rooms, they click on the radio button "Enter as Guest", type their name into the text box and click “Enter Room”. Their name field is then cleared out to blank.
No matter what content is entered, it gets erased and users remain at the log in screen.
Internet Explorer is our default browser. Users have their pop up blockers turned off.
At first this was random. However, it has become very consistent for the past few months. I called in December and was told to use Chrome.
Chrome’s not my preference as Citrix works better in IE, and having to open Chrome specifically only to log on to Adobe is rather frustrating.
Does anyone else have a real FIX for me?
Thanks soo much!!

No...if they wrote guest as their name then that is what would appear. Also, once in the room anyone can right mouse on their name and change it for display purposes.

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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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Thank you. Looks correct, since when I enter this path (FileLeafRef) into GetDynamicValueProperties
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Just posted, and I see that my attempt to show the html markup, simply marked up the text. What I mean is that the html markup does not embolden the NAME field. I just see the bracketed html markup tags on either side of the NAME field. I hope I am being clear enough.

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Thanks for your swift reply.
Unfortunately perhaps I wasn't quite clear - I have added the JFileChooser as a component to a JDialog, not run it standalone via showDialog() or similar.
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Thanks @ComputerWhiz - and apologies for the delay in responding.
I disabled Googlebar Lite, and then checked Show All History. I found that things were unchanged: I could search for an item and it would appear, but if I select all items from "this month", those items with a blank name field still didn't show up.
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OAS 10.1.3.3.0
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If you know where the orighinal html/jsp is, you can modify it adding autocomplete="off"+ like this:
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Thank you for your post. These forums are specific to the
Acrobat.com website and its set of hosted services, and do not
cover the Acrobat family of desktop products. Please visit the
following forums for any questions related to the Acrobat family of
desktop products:
http://www.adobeforums.com/cgi-bin/webx/.3bbeda8b/

Name Field Cleared - Enter as Guest

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