Name is not displayed

Good afternoon. I am sorry for my English. At me a problem with mine N95 8Gb. In a telephone directory contact is written down. But when this person calls to me, on the screen of phone its number, without a name is displayed only. Prompt, please, in what a problem.

The most common causes of caller ID problems are:
- duplicate entries in your contacts, including sim card - Try searching for a PART of the number as if for example you search for +44 123 456 7890, it won't find +441234567890, whereas if you search for 7890 it would.
Having different formats is a problem for caller ID.
- using your international dial code instead of "+", eg: using 00441234567890 (wrong) instead or +441234567890 (right).
- spaces in numbers (some phones, some firmware versions only), eg: +44 123 456 7890 (wrong) instead or +441234567890 (right).
- MS Outlook putting "(0)" in number - if you define a country for a contact in MS Outlook it will automatically add a country code and insert a "(0)" in the number, eg: +441234567890 becomes +44 (0) 1234567890. You need to remove the "(0)"s
- there has been one report of 9 and 10 digit numbers causing problems, one doesn't work with SMS the other with phone calls. I forget which way around it was ..

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