Nano (2nd generation) won't recognize toggle switch

My iPod Nano (2nd generation) won't recognize the toggle switch. I've done ALL of the suggested remedies...reboot...restore factory settings...reboot plugged into a power source....nothing works.
iTunes recognizes the Nano (thus I was able to restore factory settings) and I'm able to manipulate all of the settings while in iTunes, but the Nano doesn't seem to recognize the toggle switch. I after rebooting, I can get to the first screen asking which language, but the lock icon is showing that it's in the locked position no matter how much I toggle it on and off. Since the toggle is always in the locked position, the only thing I can do with the scroll wheel is reboot.
I have no idea what to try next.
Help?

Sorry I could not have brought better news. I still have an 80 GB iPod Video that I feel the same about!
B-rock

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Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your device for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device

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What do you mean it won't turn off? How are you trying to turn it off?
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mmu1253397 wrote:
I understand that many people are having problems with their iPods and come here for support and solutions.
I'm just wondering if the iPod Nano 2nd generation 4g I have that is working just fine SHOULD work with latest iTunes on Windows Vista laptop (which I haven't used yet)?
Just to close this out I was able to connect the second generation 4g iPod Nano without issue. In a matter of minutes I had it loaded, recognized by iTunes with up-to-date software, sync with over 900 songs and almost 200 pictures and then ejected (I manually manage music)! Really sorry for those who can't get iTunes and/or iPod to work!

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Greatings i currently have a problenin putting music in my ipod nano 2nd generation, how can i do this since i don`t have access to internet therfore failing to connect to I TUNES

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You may find the articles below helpful.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
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Nano (2nd generation) won't recognize toggle switch

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