Nano 3G Freeze\Reset Issues

Hi,
As i have read on this forum, many people are experiencing recurring resets or freezing of their new ipod nano 3g.
I too am having this problem and neither Apples' or any of your kind suggestions have brought me to a happy resolution.
I've owned several ipods, an appletv, airport and a sweet 23" LCD but i have never so much as looked at the tech support pages so i have no experience with their levels of support.
I am wondering if this poor response to a known issue is typical of Apple.
Based on your collective previous experiences, should i expect Apple to address this issue anytime soon or should i try to reclaim my perfectly good 6gb mini from my brother?
Cheers,
Ronnie.

I am going back to my mini. I have had the 8gb Nano 3rd gen for one month. In our family we have had every model right from day one. This one, is awful. It keeps freezing, turns off frequently...does quirky things when synching....I give up.
I had to restore it due to freezing problems..now I can no longer watch the movies I purchased thru Itunes. It won't play movies, but it will play music videos...and I am not getting all my album artwork...just a few on coverflow.
It makes me ill.

Similar Messages

  • AVOID NANO SCREEN FREEZE & RESET--YOU WILL LOSE CURRENT RUN!

    I posted earlier today about losing my completed 10 km from my Nano this morning. I have been reading FAQS & Tech Docs for the Nano.
    Better try to avoid Nano screen freezes! However, do not blame yourself if the screen freezes. This is a known problem with the iPods. Apple's solution is to tell users to do a reset--no big deal NORMALLY. Yeah, so you have to start a song or video over, not a drama.
    But losing your run data? In a race? In a challenge? This is a pretty big deal for most of us who are using the NIke+ Sport Kit. It's not life or death, but you want at least a chance to save your run data and doing a reset will NOT give you that chance.
    David Stopher suggested not asking for run data during your runs--basically avoid doing anything that will make multiple demands on your Nano. At the time my 10 km ended, my power song was playing, the voice on the Nano was saying to go to Menu to end the run, and I think Lance or Paula was about to say "Congratulations....." Too much going on for the Nano, I suspect.
    This is a longshot, but if you do get a screen freeze, you MIGHT be able to save the run data. Leave the Nano alone until you get home, then open it as a hard-drive on your computer and see if there is a current xml file for the run we are on. This may not work! But it's worth a shot to try to save the current file (if one is there) to your computer. Then upload later to Nike+.
    So first try prevention: keep from overtaxing the Nano.
    If that doesn't work, try recovery of your xml file.
    Meanwhile, send your feedback to Apple & Nike--And yes, I have already sent my feedback to both.

    Sounds like you know alot about this. I got my new nano 4G today. I do not have the high 2.0 USB on my computer. I do have it plugged in but it's not showing a battery so I don't know if it's charging or not. It says it's connected and to eject before disconnecting. Do you have to have a 2.0 USB to use this? Thanks

  • New Silver 2Gb nano keeps freezing/resetting

    My new nano keeps crashing or resetting itself for no apparent reason. I am able to sync perfectly well and then when I start playing the songs, the nano will crash and freeze or just reset itself. This happens randomly, it may happen during the first song, the 5th, the 24th or any song for that matter. I have never been able to go past 30 songs or so. I have tested this with the same playlist, not in shuffle mode, so it's not one particular song (or songs) that may cause this.
    I have also tried all of the following:
    Update to 1.0.2 (although the same thing happened in 10.0.1 as well) and iTunes 7.0.1 (the same thing happened with 7)
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    Restore (both under OS X and Windows)
    Turn EQ off and on
    Turn gapless off
    Play the songs in shuffle more or not in shuffle mode
    Use a playlist with no purchaced song
    Recreated my library
    De/Re Authorized my computers
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    Intel iMac 20"   Mac OS X (10.4.7)  
    Intel iMac 20"   Mac OS X (10.4.7)  

    Try putting it into Disk Mode prior to restoring. That has worked for some people when an ordinary restore doesn't.
    Putting iPod into Disk Mode
    Restore iPod
    If that doesn't work, then I would take it in to the Apple Store.
    btabz

  • IPod Nano Freezes / Resets / Skips

    My new 3rd Gen iPod Nano randomly freezes on certain videos (in the same spot EVERY time), resets in the middle of certain videos (again in the same spot EVERY time), and even skips (i mean entirely to the next song, not just a stutter) when I listen to certain songs, and of course, it's in the exact same spot every time.
    Not to mention some of my Album artwork will display incorrectly, but if I skip to the next song and come back, it displays the correct artwork. But if I go back to the previous song and forward again, the album artwork is...you guessed it, displayed incorrectly or not at all.
    I've tested every one of these songs on iTunes so far, and they work fine. I've tested the videos, they're good too. I tried them on my brother's 5.5g iPod video, and they still work great.
    I restored my Nano and it didn't help either.
    Are these all just bugs in the brand new iPod OS? Or do I need to wait another week for my iPod to ship out and one more week to have a new one shipped back?
    This is a bummer. I was hoping I wouldn't have to deal with problems, because I have my iPod engraved. I don't enjoy the extra downtime in requesting a new product
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    I think it is more likely a 1.0 firmware issue as other Nano 3G and Classic owners are having similar issues (Myself included). I have noted that I get song skips in the same places in certain songs and also a number of MP3's indicate that they are playing but the counter does not move nor do they actually play (They just sit at 0.00 with the play indicator showing). Very annoying when I have it docked on my speakers on random play as I have to keep going over to it and skipping to the next track.
    The strange thing is that the MP3's this occur on are often in clusters from the same ripped CD's but it is never all tracks off the CD only a selection of them...
    Ah well, hopefull as Apple normally do they will issue a series of fixes over the coming weeks and eventually provide a solid platform. Other than these minor quibbles I think the iPod has moved forward in a positive way but I wish the iTunes developers would get together with iPod and Apple TV developers to ensure they all have the same sorting and display of Tracks (Podcasts, TV Shows etc). For example, TV Shows on iTunes use the "Show Name" field for grouping yet Apple TV uses the "Artist" field ... WHY???? But I digress, sorry!
    Message was edited by: itsbebbo

  • HELP!!! NANO KEEPS FREEZING

    My Nano keeps freezing in the middle of songs. It will play for an hour or so and then freeze mid song for no reason. It doesn't respond to any buttons. After about an hour it will start playing again all by itself. I tried reseting and restoring it. So far nothing has fixed the problem. Any ideas? Is anyone else experiencing this problem?

    If you have already restored, I would try placing the ipod into disk mode and restoring once more. A restore done in disk mode restores the firmware of the ipod as well, so it can resolve some issues that persist after a restore done previously.
    Place ipod into disk mode:
    http://docs.info.apple.com/article.html?artnum=93651

  • Ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc.  I cannot swipe to the second

    ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc.  I cannot swipe to the second page of icons,  black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?

    I had this problem as well.  This is what I found by searching online.  I tried the fix on my nano 7th gen and it worked.  I hope this helps you.  Make sure to use two fingers for sliding and double-click the icons to get into settings.  Good luck.
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    http://support.apple.com/kb/HT4317
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    Slide your finger up or down the screen until you see or hear General, then double- tap. 
    Slide your finger up or down the screen until you see or hear Accessibility, then double-tap. 
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  • Nano continues to reset/restart

    Nano continues to reset/restart. Everytime I go to play a song it restarts with the Apple Logo (like I just turned it on). It restarts at different points at different times. I can't get it to stay playing any song. What should I do?

    I had this problem too. Jeff, your post led me to the answer, but it had nothing to do with my OS. For anyone else having this issue, you need to put your ipod in "disk mode" by holding the center button and play/pause before you can restore it using your ipod updater in the utilities folder. I hope this shortens the frustration for somebody. Happy ipodding!

  • IPod Nano is FREEZING!

    My iPod Nano is freezing... it is mainly used to watch vids, but there is music on it. Any help would be appreciated.:)

    Finally, people who have the same problem. My 3rd gen nano worked great with my factory chrysler ipod interface and my jensen clock radio with ipod interface. Up until last month...now the ipod just freezes and soon as I plug it in to either one. I did a reset, restore, update firmware, new songs, less songs, disk mode, manually manage, etc. Finally I sent it in for repair because it's still under warranty. Apple sent it back and said it's fine...nope!! Here's a video I took of it happening-> http://www.youtube.com/watch?v=IB8zJKm0M5I (Sorry it's blurry).
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  • My ipod nano 3 freezes when i connect it to my pc?

    my ipod nano 3 freezes when i connect it to my pc, i have to reset it so it gets recognised. this is abit annoying, so is their anyway to fix this problem ?
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    I have resolved this problem for me. I initially deleted and reinstalled iTunes and deleted any redundant programs which might have been creating a conflict (I have children who install all kinds of rubbish) Someone else had found a USB program conflict and I think my problem was around a conflict with the USB ports. I removed a printer connection which was (unusually) connected via a port next to the ipod connection and plugged the ipod in via a different port and bingo - all is well.

  • I have a 5th gen ipod nano that freezes when playing songs. i can't turn off, change songs, turn volume down. song stays stuck and nothing works at all. any ideas??

    i have a 5th gen ipod nano that freezes when playing songs. i can't skip, turn down volume, turn ipod off. it simply screeches as the song is stuck at a specific point. any suggestions?

    You have 2 options:  #1 - iPod Repair Tutorials
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  • WAD webpage reset issue

    Hi Forum,
    I have a requirement wherein a web page selection screen is developed in WAD(with some amount of Javascript involved) for the page transition from the selection screen to the report output. The ideal scenario in this case is once a user selects his selection of specific values in the selection screen and runs the report, it displays the report and the selection screen should remain intact as it is for reselecting different values. The issue occuring here is once the user selects the values and clicks on the Run Report button, the report displays fine but the selection screen resets back to a different kind of a screen(displaying exceptions and few other tabs) wherein the user is not able to reselect other values for rerunning the report. Once the user clicks on the back button then the selection screen displays again wherein the user can enter his selections again. So, ideally we need to prevent the selection screen from resetting itself to the exceptions screen, keeping the screen intact as it was.
    If anyone has faced a similar kind of an issue in WAD, any help on this would be extremely appreciated.
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    SwatsG

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  • Nano keeps freezing my computer!

    I have Windows XP, I don't know if it's a nano problem or a computer problem, but whenever I plug in my nano it freezes up my computer. My daughter has a Shuffle and it works just fine. Any suggestions?

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  • New Nano, same freezing problem

    My 2gb Nano is freezing up right after I choose my workout with Nike+ - I hit the button to start, and nothing. I already exchanged the first Nano, and now my new one did this on it's 3rd workout! Is there a fix, or do I need to exchange it yet again?

    There are a lot of reports like this, with the I-Pod putting itself on hold with I-Pod + Nike, im not sure if it is a glitch in the software, i would try to reinstall the OS and if that does not work, contact Apple itself about the problem.

  • My replacement 6th gen nano keeps freezing.

    I know that these replacement nanos only get 90-days warranty,
    I got mine in Februrary, so I know this warranty is over.
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    Thanks for taking the time to respond.
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