Nano 3g - USB "this device can perform faster" report

I occasionally get this error when I connect my 3rd gen nano - though most of the time it corrects correctly (Dell OptiPlex desktop, Windows 7 32-bit).  I've double checked all the "usual suspects" - tried two different USB cables, different USB ports, checked that all drivers are up to date, yet the error persists.  It seems to be specific to this nano, as neither my 2nd gen (synced using the same cables) and my 7th gen ever give the error.  I've reset the nano, checked that its software is up to date, etc.  Any thoughts on why this may be showing up as an occasional issue, and any further remedies I might try?

In your searching, were you able to find this link?: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-50838
Even though the document refers to Windows 2000, it implies you need the latest Intel chipset drivers for the 845 and 855 chipsets to get the USB 2.0 support functioning.
The latest Lenovo drivers are available from the Thinkpad Matrix here (which are still pretty old):
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-46058
I had to do something similar (many moons ago) on my old T40, but the Windows XP build I had came with the correct drivers, I just need to use the device manager to update the drivers from the windows defaults to the USB 2.0 version.
Hope that helps.
EDIT:
You can also find information on troubleshooting USB 2.0 device issues here:
http://www-307.ibm.com/pc/support/site.wss/MIGR-4YQHUD.html
The most useful excerpt from that link is probably:
Verify that the USB device is USB 1.1 or 2.0 compliant.
Plugging specific USB 1.1 compliant devices into a USB 2.0 compliant port will cause an error message dialog box to appear. That dialog box details that a non-high speed device has been attached to a high speed port. The device should function normally, but at a slower speed than if a 2.0 device is attached to 2.0 port. Most USB 1.1 devices will function normally in USB 2.0 ports.
In case the issue is with your device(s) driver(s) instead of the USB hub/port driver(s).
Message Edited by medunham on 07-10-2008 05:14 PM

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    Hi,
    OS: Windows XP sp3.
    The USB is just using USB 1.1 speed and informs that "This device can perform faster...". I do have google for this issue in an hour now without a solution. The driver on your page is aimed for NT4 system. Where can I find a driver to get the proper speed? Or FAQ post, just something.
    Thanks in advance
    BR
    //Christoffer
    Solved!
    Go to Solution.

    In your searching, were you able to find this link?: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-50838
    Even though the document refers to Windows 2000, it implies you need the latest Intel chipset drivers for the 845 and 855 chipsets to get the USB 2.0 support functioning.
    The latest Lenovo drivers are available from the Thinkpad Matrix here (which are still pretty old):
    http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-46058
    I had to do something similar (many moons ago) on my old T40, but the Windows XP build I had came with the correct drivers, I just need to use the device manager to update the drivers from the windows defaults to the USB 2.0 version.
    Hope that helps.
    EDIT:
    You can also find information on troubleshooting USB 2.0 device issues here:
    http://www-307.ibm.com/pc/support/site.wss/MIGR-4YQHUD.html
    The most useful excerpt from that link is probably:
    Verify that the USB device is USB 1.1 or 2.0 compliant.
    Plugging specific USB 1.1 compliant devices into a USB 2.0 compliant port will cause an error message dialog box to appear. That dialog box details that a non-high speed device has been attached to a high speed port. The device should function normally, but at a slower speed than if a 2.0 device is attached to 2.0 port. Most USB 1.1 devices will function normally in USB 2.0 ports.
    In case the issue is with your device(s) driver(s) instead of the USB hub/port driver(s).
    Message Edited by medunham on 07-10-2008 05:14 PM

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