Nano 3rd generationg error message when plug in

i recently got an ipod nano 3rd generation. when i plug it in to my 2.0 USB (windows xp) it says that device detected but "error occurred during hardware insallation" and that "problems may occur while using the device". the store guys say its something to do with computers over one year old. ive done every trouble shoot and they want me to bring in my PC because they say " there is a special way around it" when ive checked for every possible update for my drivers.itunes does not pick up the ipod, there is no "do not disconnect" on the ipod yet it charges, also in device manager there is an exclamation point next to ipod. does anybody know how to get this thing working besides the apple suggests on its website.
p.s ( it works fine on two other new laptops)

Same issue here. When i first plugged it in I already had my 5G iPod video plugged in as well so I'm wondering if that caused the problem...but even though I uninstall the ipod from the USB list and re-try installation without my other ipod plugged in it will still give me the same error message.

Similar Messages

  • Error message when plugging in ipod

    I have two ipods, ipod touch 2nd gen and ipod nano 6th gen. both get the same error message when plugged into itunes that says that it detects the ipod but cannot connect to it because there is an ID error.  I've gone through all the steps to ID the ipod, even reformatted the ipod nano and still am not getting anywhere.  I've followed some of the steps from some of the other community questions with no results. If someone knows any other suggestions I'm open.  It worked fine until the recent iTunes update. Is it their way of forcing you to get the newer products?

    Hi erinstab,
    Thanks for visiting Apple Support Communities.
    I'd recommend starting with these steps if your iPod nano is not recognized correctly by iTunes or your PC:
    Plug the device directly into a high-power USB 2.0 port on the computer. If possible, use a USB port on the back of the computer.
    Avoid plugging the device into a keyboard, display, or standalone hub. The USB ports on these accessories may be low-power or only offer USB 1.x connections.
    If you are using an accessory, remove the accessory and connect the device to the computer using only the Apple 30-pin to USB Cable or Lightning to USB Cable.
    If you have access to additional Apple 30-pin to USB Cable or Lightning to USB Cables, try testing with another if the first one doesn't work.
    Restart your computer and device. To restart your device:
    Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
    Disconnect all USB devices from your computer, except for your keyboard and mouse. Then reconnect the iOS device. If the issue is resolved, reconnect other USB devices, testing after each connection.
    Another article describes what to do if you are using Windows and see an unknown error containing "0xE" when connecting your device.
    You can find these steps here:
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/TS1286
    You may also find the steps in these articles helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/ts1363
    Regards,
    Jeremy

  • IPod error message when plugged into Macbook Pro

    My iPod will charge to my Macbook Pro for a moment or so then I get an error message stating that "This device or accessory is not supported..yadda yadda yadda" I have never had this happen in the past. Does anyone know how to fix this?

    T4,
    Then the pods that you have seem not to electrically match with your Mac, as the others that you tried seemed ok, am I right in this understanding?
    On the iPhone it has a very unique plug configuration that seems to set specifically for the iPhone, because it is a 4 conductor connector (one is for the microphone) that may make other pods not work properly. (yes this is an Apple thing, AAAAARRRRGGGG!!!!)
    But that would then confirm that there is not anything wrong with your Mac, as those Apple pods are for the iPhone, I guess both good and bad news.
    I don't use my iPhone to listen to music, nor do I use pods either, unless the artist I am working with is, then I use the same make and model so I can "hear what they hear".
    I do pro audio for a living and I can understand this "crosstalk issue with the 4th connector"
    But without getting too technical,  it would seem your Mac is just fine, which is a good thing.
    I would think that the newer Macs will be more compatible with the Apple iPhone pods, but they all seem to have their issues with the switching system...for years now!
    Hope this helps you understand this "FRUIT FLY"
    My suggestion is to use "regular headphones/ear pods with your Mac and the Apple iPhone pods with the phone. )I only have ever used the iPhone pods with the iPhone when I'm driving, and with only the iPhone. I have much better sounding pods/phones that I use to "ACTUALLY' listen to music with....and it a'int MP3/4
    Peace SJP

  • Error message when plugging in usb port?

    When plugging in the new ipod nano into my computer I get this message:
    Power Surge on Hub Port:
    A usb device has malfunctioned and exceeded the poewr limits of its hub port. You should disconnect the device.
    I just bought this i-pod nano yesterday. What do I do?

    What do I do?
    Plug the iPod directly into the computer's usb port instead of the hub. Or, use a power hub if the one you have is not powered by ac.

  • Error message when plugging into iTunes

    I keep getting error messages that say something like my computer cannot read my iPod hard drive or that iTunes doesn't recognize my iPod.
    For what reasons am I constantly receiving these messages? My theory is one of the following: 1) I bought my 5th Gen. iPod they day they came out and I just got a crappy one from the first batch off the factory floor; 2) some kind of magnet is destroying my information; or 3) I am downloading some kind of corrupted podcasts.
    If someone has any suggestions or recommendations, I would be forever grateful. I'm just really tired of constantly re-downloading all my songs and podcasts on my iPod. It's an annoying waste of time and my iPod is just so unreliable.
    Thanks!

    In the course of your troubleshooting to date, have you worked through the following document?
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC

  • Error message when plug in ipad "iTunes could not connect to this iPhone. The device is no longer connected."

    I set up my iPad a couple months ago, but it wasn't really customized. I plugged it into my computer for the first time in a couple months and got this error that kept popping up so constantly that I could not do anything in iTunes when it was up, but when I exited out it came back up immediately unless I unplugged the iPad altogether. I tried restoring it to update it, but now it won't connect via iTunes nor to wifi to set it up. Currently stuck, what can I do?

    I have the same problem. In fact when I plug in my iPad 2 updated to ios 7.0.4 I get that same message and it crashes my entire system - forcing me to reboot.

  • IPOD error message when plugging it into Macbook

    My Ipod has been acting up lately. It happened before and I went through the restore process and lost ALL of my songs, videos, playlists, etc. The process is painful to rebuild, and now that I have done that, it's telling me the same thing again.
    "The disk "*****"'s IPOD was not repairable by this computer. It is being made available to you with limited functionality. You must back up your data and reformat the disk asap."
    Does anybody know how to fix this once and for all or to fix it so I don't lose ALL my files again. I can't even add new music anymore. It is a fix for a Mac that I'm looking for.
    Thanks...

    I dont think i can help you much with this because you have a mac and macs are alot different. And I've never had a message like that, so sorry.
    -Taps-

  • Get an error message when plugging in a card reader that says "cannot use device. The connected USB device requires too much power".

    Is there a way around this?

    She has to be using some version of the camera connection kit doesn't she? Only way to get a card reader plugged into an iPad.
    if the cards are SD cards, then plugging them directly iinto the camera connection kit is the best way. If they're not SD cards, then you can use the USB attachment to plug your camera directly into the iPad.
    If you're using a device beyond the camera or an SD card, some have reported success using a powered USB hub to allow plugging hte camera connection kit to other card readers.
    Basically, the USB out of the iPad only puts out a limited amount of power. About a year ago, it put out more and people could plug in card readers and keyboards and even mice, but Apple changed the power configuration so now most things do not work.

  • First Generation Ipod Nano gives error message when using Windows Vista

    I have a dual boot PC running XP Home and Vista Home Premium. My three kids have Ipod Nanos. Each kid has their own user profile on the PC. The later generation Nanos (2) work with Vista perfectly.
    The first generation Nano causes an error message when you connect the Ipod to the PC while running Vista. If you run the XP and associate the Nano with XP everything syncs perfectly with no error messages.
    Conclusion: Early Nanos work with XP, but do not function properly with Vista.
    Request of Apple INC. - Fix this to work with Vista, or send me a new Ipod free of charge.

    All of the following programs should work with Vista.
    Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
    Another free program is Pod Player.
    SharePod is also freeware.

  • ITunes displays -48 error message when syncing iPod Nano on Windows XP

    My girlfriend's mom's iPod Nano ran out of charge while jogging so she decided to charge it on her daughter's iHome. The next day she went to use her iPod but it was totally empty of all music and files. When she tried to sync it to iTunes, she received an eror message stating, "An unknown error has occurred (-48)" from iTunes and a Windows message stating that some iPod folder/file was corrupted.
    If anyone receives such a message, I was able to correct it by:
    -Plugging in your iPod to your PC
    -Ignore the error messages
    -Go to My Computer
    -Find your iPod's drive letter (ie. G:)
    -Right-click on it and select Properties
    -Go to Tools Tab >Error-checking and select Check Now
    You should be able to sync your iPod as before. I do not claim to be an expert so be warned that it may not work for you. Good luck!

    Hey ermides,
    Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
    iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
    http://support.apple.com/en-us/ts1539
    Thanks,
    Matt M.

  • Just recently I am getting the following error message when trying to access web sites. I get a pop up window stating "Exc in ev handl: TypeError: c.location is null" then I have to click ok. It is an issue with some plug-in?

    Just recently I am getting the following error message when trying to access web sites. I am using Firefox browser version 10.0.2. I get a pop up window stating "Exc in ev handl: TypeError: c.location is null" as the web site page is being displayed in browser winder. Then I have to click ok. It doesn't matter what web link/site I go to it happens. It is an issue with some plug-in?

    I have advised McAfee's product team of the problem and this thread, and they're looking into it now.

  • Error message when connecting Nano to computer - please help!

    I just started getting an error message when I try to disconnect my Ipod Nano from my computer after it's done charging/updating. The message tells me the device can't be stopped because other programs are utilizing files on my nano.
    I tried restarting my computer, but it froze. It's happened twice now and I have had to disconnect it when it says not to. Please help!

    I have been ejecting it. This problem only began recently. I read through about 30 pages of this forum and found someone postoing about the same problem. They said it may be McAfee Viruscan in the background.I'll check that out.

  • I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!

    I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!

    What does the error message say? (Precise text, please.)

  • Error Message when I try to update my iPod and Nano

    HELP! I am suddenly getting an error message when I try to update both my iPod and Nano that states "...certain songs could not be added because I am not authorized to play them on this computer..."
    Any thoughts???

    do you know which songs are being missed? (they will be itunes Music Store purchases.)
    do they play in your itunes at the moment?
    were they purchased through your iTunes Music Store account, or were they purchased by someone else (and your PC has been authorised to play songs from that account?)

  • So, I'm getting an error message when I plug my iPhone 4 into my computer.  It says,  "This iPhone cannot be used because the Apple Mobile Device Service is not started."

    Hello People!
    I'm getting an error message when I plug my iPhone 4 into my computer.  It says, "This iPhone cannot be used because the Apple Moblie Device Service has not been started."  What does this mean?  I've never had this error before.  It's also giving the same message with my iPod touch.  Please help!
    Thanks,
    DanaGal

    You can easily check whether you've the Apple Mobile Device in your computer. 
    Right click 'My Computer' , then Manage => Services and Applications => Services.  Apple Mobile Device is listed in alphabetical order.  If none, it means you've not download iTunes into your computer yet.  If yes, please ensure the Apple Mobile Device is in 'Started' status.
    Good luck

Maybe you are looking for

  • How can I change where an iTunes download is saving?

    My iPod has a larger capacity than my computer's hard disk, so I bought an external drive to store my music on. I moved my iTunes library folder to this G: drive and instructed future downloads to be sent there as well. This has worked well. Problem-

  • How to get name of person from user id

    Gurus, I am working on an extractor based on FM and in one of the tables we have the user information saved in the form of SAP ID. What is the best way to get the name of the person from the user id either in the ECC or on the BW side? Thanks. Thanks

  • Adapter queues and thread allocation

    I have browsed through the forums for Adapter threads and message queue related issues but still dont have complete clarity on this topic. Scenario- Say i have only one file adapter interface in my XI box, an that file adapter is reading a 500 mb fil

  • Document Connection

    I am having trouble getting a connection to our SharePoint 2010 Server using Microsoft "Document Connection" Application.  I did managed to get a connection to SharePoint at one point however as soon as I tried to upload a document I received an erro

  • As a end user how to work in a " Training & Event Management Module'"

    Dear Gurus, As a end user how to work in a " Training & Event Management Module'" Please advised Regards MHPO