Nano (4th gen) won't turn on after reseting and I need itunes support
A couple of weeks ago, my family computer crashed when we were trying to install a sercurity program. The computer company sent us a disk to bring the computer back to its original state. (This was supposed to make the computer be like it just came from the factory when we first got it) The disks didn't work and we sent it to a local computer repair center where they fix stuff like this.
So anyways, now that the computer is back to when we first got it, I'm afraid that if I downlaod itunes, sign into my account, and plug my ipod into the computer that all my songs and PURCHASED songs will disappear and I will be out more than $200.
Now it's Oct. 30th and my ipod will not come out of sleep for anything. I've tried all of the things they offer on Apple's support webpage. I plugged it into my wall adapter and it's making a funny buzzing noise.
Please help me with these 2 issues I'm having.
Thanks so much.
My 4th Gen iPod Nano won't turn on once it is off the USB cable. If it is connected to the iMac (iTunes 10.1 (54)) it works perfectly well (synchronizes, plays music). Have tried to reset it (holding the Menu and Center buttons) and to reset it to its original settings (current SW version is 1.0.4) and it still wont work.
Any suggestions?
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Thanks for using Apple Support Communities.
What restore mode are you selecting? I recommend you restore as new with the most recent software, as is described in the restore step of the article below:
iPod nano (4th generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/nano4gen/#
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If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
If i not use my ipod for a times, it will turn off automatically and won't turn on. Please give the answer. My ipod is new.
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- Next reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
and try making a backup again. If you can't then there is no way of getting the info off the iPod unless data recovery company can do it. Not cheap.
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iOS: How to back up
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iOS: Importing personal photos and videos from iOS devices to your computer -
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Please please help! Thank you!So you tried everything here:
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If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Try connecting to another computer to help determine if you have an iPod or computer problem.
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