Nano 5th Gen will NOT reset or connect to iTunes

I've tried the usual toggling of the hold button followed by the menu/select button on this Nano, which has worked on other models that I own. This Nano will not reset and isn't recognized when plugged into iTunes. Just the black screen no matter what. Out of warranty, so any suggestions other than taking to Apple would be greatly appreciated!

If none of the suggestions mentioned in the iPod Nano 5th Gen. User Manual and on the iTunes & iPod Hints & Tips website, you should take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you. If you have Apple Care, take advantage of it by calling them.

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My ipod nano (5th gen) will not show up in my computer or in itunes, what shall i do?

when i plug my ipod nano (5th gen) into my windows 7 laptop it makes the noise to say that it has connected with teh usb port but does not show up in my computer or itunes? i dont know what to do but have already tried the troubleshooting guide on your website...

Does the iPod appear in device manager when you plug it in? If not, what appears there?
iPod: Does not appear in Windows or iTunes and Device Manager is empty
B-rock

IPod 5th Gen will not reset to factory defaults - "Device is Busy"

I am trying to fix an iPod 5th gen. So far I have gotten iTunes to recognize it, but it needs to be restored to factory defaults. I try reseting it and I get an error message saying that the "device is busy" and it fails restoring. Any idea on how to fix this? I get the same error on three computers, so it isn't my Mac.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

My ipod touch 5th gen will not charge when connected to pc. works when plugged into wall

I just got my 5th gen ipod today, and when i plug it into my pc (and my roommate's) they make the sound as if something is connected, but my ipod does not charge. When I plug it into my wall charger, it works fine. I've tried multiple cables, and multiple PCs, but it makes no difference. The weirdest thing though, is when I restart my computer, when it is about to close windows, it starts charging for a few seconds, then turns back off. This is so confusing. Any ideas?

Sounds like the computer's USB ports do not provide enough current to charge the iPod when the screen is on. I would connect a partially discharged iPod to the computer for a couple of hours and see it it is charged.

How to reformat Ipod Nano 5th gen when not recognized by Windows or iTunes?

I've done all the steps on the site to correct this problem up until the reformatiing part except I tried to update the driver software but Windows says that it encounters an error when trying to install the new software.
So after going through the steps I noticed that the iPod I just bought was formatted for Mac. It says that in order for me to reformat, I have to restore my iPod in iTunes but since it isn't recognized my my computer or iTunes, I can't do it.
Suggestions anyone?

Hello there, HateKnuckle.
The following Knowledge Base article offers a pretty thorough step-by-step for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

My ipod nano 6th gen will not sync.

My ipod nano 6th gen will not sync. I have uninstalled and reinstalled itunes; I have reset the nano; I have used a different USB port and connector; I have rebooted my computer. Any suggestions?

I just did the same. Spent at least two hours trying different actions. Then uninstalled and reinstalled itunes. Also used a different USB port, etc. Also rebooted computer. No option for syncing is showing up on Itunes and when I run diagnostics it says there is no device detected- yet it is plugged into a USB port and the screen on the Nano says connected. HELP

Nano 6 gen will not play at the same time it is charging

My Nano 6 gen will not charge and play at the same time via USB on a windows computer. It has in the past, but now it will only charge and be recognized to the computer as an external drive. If I "eject" it, it stops charging. Not sure what to do.

Is it set to Manually manage music, or Enable disk use, on the iPod's Summary tab in iTunes? If so, it will not operate as an iPod (when connected to your computer's USB port) while it is recognized by iTunes (and Windows). It is acting as a storage "disk."
However, if you eject the iPod (using the button next to the iPod in iTunes) and leave it connected to the USB port, if should only receive power from the port. It should then operate as an iPod. It should also continue to charge, if it is not fully charged already.
In the past, you probably had it set to automatically sync, instead of Manually manage music, with disk use NOT enabled. Then, the iPod would operate as an iPod when connected, except during the time when iTunes syncs the iPod.

My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it

My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it
Its been like this for awhile and I can not fix it

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch 5th gen will not sync after windows 8.1 update

ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Ipod Touch 5th Gen will not charge etc...

Ipod touch 5th gen will not turn on, charge etc.

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with bad cables.
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
also:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod nano 7th gen. will not advance to the next song, it will keep playing the current song until manuaaly changed. All updates are current.

My ipod nano 7th gen. will not advance to the next song, it will keep playing the current song until manually changed. All updates are current.

I had this issue with my 6th generation nano. It was driving me nuts, until I realized that somehow locked the repeat button on. Selecting one song rather than a selection will cause whatever song you have selected to play over and over and over and over..

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

I upgraded to itunes 10.6 and I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod and tried it dozens of times

I upgraded to itunes 10.6 and with that "upgrade" I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod, tried syncing under another users account and everything else I can think of. It syncs ok upon initial start-up but then when I tryp to select podcasts or music to sync to it, itunes crashes. Now that I restored my ipod, I can't even get my old podcasts much less add new ones.

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

HT1351 hello my apod nano 5th generation is not showing my videos on itunes...what can i do to watch my videos on itunes?

hello my apod nano 5th generation is not showing my videos on itunes...what can i do to watch my videos on itunes?

Try changing the cord. I could NOT get my computer to recognize my iPod 5th Gen until I read somewhere that different apple devices use different cords. I was inadvertently using my iPad cord and that caused my computer to not recognize my ipod.

Nano 5th Gen will NOT reset or connect to iTunes

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