Nano 6th gen not recognized even after downloading itunes

nano 6th gen not recognized even after downloading itunes

Well I'm not at all technical so all I can tell you is the docking station is plugged into a wall socket - and the cable is the original one that came with the docking station, and my other iPod, which is about 5 years old charges fine on the unit, it's driving me bonkers!!!! Thanks

Similar Messages

  • Ipod Nano 6th gen not syncing mp3s after itunes 11.1.4.62 update

    As the title says, after updating itunes to the 11.1.4.62 update, and everything that doing that successfully involved such as completely uninstalling all Apple software and then reinstalling itunes, my ipod nano 6th gen will not allow itunes to sync any mp3 files to it. The only way to get any new files onto it is to let the ipod convert them into AAC files when you transfer, even though all other music files on the ipod are, and have always been, mp3 files. Everything worked fine before the latest itunes update, I could sync mp3 files to the ipod nano with no problems.
    Anyone know of a solution to this issue, or whether Apple are working on a solution for this obviously botched itunes update?
    Thanks in advance.

    Hello MarkLesch,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod nano: Error message saying that iPod 'could not be identified properly'
    http://support.apple.com/kb/TS3218
    Verify that your computer meets the minimum system requirements
    Verify that iTunes is installed and updated
    Restart the computer
    Verify that Apple Mobile Device Support is installed
    Verify the device's USB connection
    Verify that the Apple Mobile Device Service and iPod service are both running
    Verify that the Apple Mobile Device Driver is installed
    Remove and reinstall iTunes
    Best of luck,
    Mario

  • Ipod nano 6th gen not recognized by itunes

    I recently updated my version of itunes and now whenever I plug in my ipod nano 6th gen an error message pops up saying it doesn't recognize my ipod. Why odes this even happen?

    For anyone else having this problem, I found this solution to work. Try this first:
    a) Get Windows to restart the drivers:
        - disconnect your USB device and close ITunes
        - connect your USB device
        - if ITunes loads, close it.
    b) File explorer:
    Open File explorer and browse to
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    In that folder there should be a set of files named "usbaapl64...."
    right click on the one ending in "INF"
    Select Install.  It's very quick.
    remove the USB device
    c) Restart the computer.
    When you login again, load ITunes before you attach your USB device.
    d)If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
    f) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh install of iTunes, everything came back and is should work. Hope it helps.
    <Link Edited By Host>

  • Ipod nano 6th gen not recognized in itunes

    I recently purchased a used "AS IS" ipod nano 6th gen. The only problem with it is that it's not recognized by iTunes. I was fairly sure on purchasing it that solving this would be as simple as resetting it, or, at worst, figure it out by googling the problem. The method involving holding down the sleep/wake button and volume down for 8 seconds until the apple logo appears didn't help. Putting it in disk mode didn't help. I have a mac and I suspect the original owner of the ipod may have used windows, so I tried both of these things again with my dad's PC. I at least got some response--an error message saying the usb device couldn't be read or something of that sort (I can look up the exact message again tomorrow if it's relevant).
    I don't think it's the USB plug or cord, because both of these work with my iphone and another ipod nano in the household. I don't think it's itunes either, for the same reason. I'm running Lion, fully up-to-date, on a Macbook Pro. ITunes is also fully up-to-date.
    I wouldn't be devastated if I can't fix it, since it still charges and plays music (the previous owner's hip-hop/club type music works pretty well for workouts), and it's probably not worth it to me to pay Apple to repair it. But…if anyone has any suggestions for things I can try to get it totally working, I'd love to hear them!

    solved it :-)
    Apparently it's not enough to reinstall iTunes itself, but all mobile device software should be uninstalled, then your pc has to be rebooted and then iTunes has to be installed again.

  • IPod Nano 6th Gen Won't Sync After Getting iTunes Match

    I have a new iPod Nano 6th Generation, with the new clock faces, bought in december. I bought iTunes Match in early january.
    After syncing and using my ipod successfully, I was confident that iTunes Match would not effect my ipod syncing as I only use iTunes Match for my Mac and iPad. However, after adding some CD's to iTunes and downloading some tracks, my iPod began syncing but then was interuppted by an error - 13019. It then wouldn't sync. I restored the iPod and the error came up again and after a few failed attempts, the iPod went into a boot loop showing the apple logo, then the homescreen then it would flash white and show the apple again.
    I then thought to test it I would turn off iTunes match and sync the iPod and see if it would work. It didn't however, after restoring it with iTunes match turned off, it worked and synced, albeit with no playlists for some reason.
    I am very disappointed and would like to know if I could fix it so my ipod can sync with itunes while iTunes match is turned on (the best option) or to be able to get a refund on iTunes match if it will not work and is causing me to not be able to use my iPod.
    Thanks for any Replies
    Andrew

    I have a new iPod Nano 6th Generation, with the new clock faces, bought in december. I bought iTunes Match in early january.
    After syncing and using my ipod successfully, I was confident that iTunes Match would not effect my ipod syncing as I only use iTunes Match for my Mac and iPad. However, after adding some CD's to iTunes and downloading some tracks, my iPod began syncing but then was interuppted by an error - 13019. It then wouldn't sync. I restored the iPod and the error came up again and after a few failed attempts, the iPod went into a boot loop showing the apple logo, then the homescreen then it would flash white and show the apple again.
    I then thought to test it I would turn off iTunes match and sync the iPod and see if it would work. It didn't however, after restoring it with iTunes match turned off, it worked and synced, albeit with no playlists for some reason.
    I am very disappointed and would like to know if I could fix it so my ipod can sync with itunes while iTunes match is turned on (the best option) or to be able to get a refund on iTunes match if it will not work and is causing me to not be able to use my iPod.
    Thanks for any Replies
    Andrew

  • Why won't my ipod nano 6th gen not show up on my iTunes or on my computer?

    I have gone through all of the steps to make it work, but still no luck. What should I do? It has never done this before.

    Hi riciatay42,
    Welcome to the Support Communities!
    The article below should help you with this:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Usually the resolution is updating the Apple Mobile Device Driver.  See the section labeled Verify that the USB Drivers are installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    If this does not resolve the issue, you may need to remove iTunes and all of its components as outlined in this article:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    I hope this information helps ....
    - Judy

  • Ipod Nano 6th Gen not turning on after lcd change

    again, Hello People,
    =D
    I changed the lcd and flex cable over on a ipod nano but the new buttons didnt seem to work (power did, volume didnt). i took it out of the body and connected the touchscreen and flex cable to see if there was a kink in the flex . i did try turning it on and then realised it could be abad idea as the earth points wernt connected. anyway, i put it all back in the body and it doenst turn on at all. i did read somewhere it could be the circuit board shutting down and there are ways of waking it up......eg. draining the batt, short curcuit etc......wondering if anyone has any ideas......

    Hello, M.Ram.  
    Thank you for visiting Apple Support Communities.  
    I understand that the screen on your iPod nano is black, but is recognized by iTunes.  Take a look at the troubleshooting article below as it may provide some troubleshooting steps that may help.  However, if the issue persists, see the section labeled Issue not resolved.  
    iPod nano (7th generation): Hardware troubleshooting
    -Jason H.  

  • Ipod nano 6th gen not recognised at all in itunes or windows

    Nano was recognised as a device first two times i used it but now not recognised in itunes or in my computer as an ipod. Followed various help suggestions but no change. Does t need software restoring and if so how if not recognised in itunes?

    This problem now solved after a few hours browsing Apple help and other forums like this - tried connecting through usb ports at rear of computer instead of front and instantly itunes recognised it.  Odd since I can still connect my camera through front usb ports - the mystery of computers eh?  Anyone know how to fix front usb ports?

  • HT2905 How do I delete playlists from my ipod nano (6th gen.) when I am in itunes? I right-click it but it does not give me an option to delete.

    How do I delete playlists on my ipod nano (6th gen.) when I am in itunes???  I right-click and it won't give me an option to delete.

    Hello there, 209girl.
    The following Knowledge Base article provides the steps for how to delete your playlist:
    iTunes 11 for Mac: Delete songs, playlists, or other items
    http://support.apple.com/kb/PH12159
    Additionally, the iPod User's manual shows how to delete it from the iPod itself (on page 26):
    iPod (6th Generation) User's Guide
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Itunes shows only 4.3.5 update even after downloading itunes 10.5 on mac..

    itunes shows only 4.3.5 update even after downloading itunes 10.5 on mac..

    Problem solved.
    In iTunes, I selected Backup from my iPod's contextual menu under Devices. I then did a restore and all the music is back. It only took a few minutes.
    These choices are only available via the device contextual menu, not the main iTunes pull-down menus.

  • HT201210 what does it mean when it says 'firmware file not compatible?' after downloading itunes?

    what does it mean when it says 'firmware file not compatible?' after downloading itunes?

    Update your itunes to the newest version.

  • IPod Nano 6th Gen not syncing and prompted to re-install iTunes

    my iPod Nano 6th Gen connects on my computer but not recognized by iTunes. I have already tried reinstalling the software as prompted by it but nothing happens

    iTunes 11 won't even recognize my 1st and 3rd gen nanos. They've just rendered all the devices I love useless.
    You can send feedback on the upgrade here:  http://www.apple.com/feedback/itunesapp.html. I'm hoping enough legacy iPod users will speak up that they'll rethink and/or fix it.

  • Ipod nano 6th gen not showing in iTunes Windows 8

    My ipod nano 6th gen is not showing up in itunes.  I run Windows 8.  Have tried all the apple.com trouble shooting advice.  Help!?!? 

    Hi there franscard,
    You may find the troubleshooting steps in the article below helpful.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    -Griff W. 

  • Nano 6th generation not recognized on PC

    I have an Ipod Nano (6th gen) that suddenly quit being recognized by my computer.  I tried a different computer and had same problem.  I have a Nano (5th gen) that works just fine on both computerws.  I've gone through all the steps at Apple and nothing has fixed it. Suggestions appreciated.

    This came from another thread, but worked for me.  Problem is with newest iTunes 4.62 and Windows 8.1.  Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update).  Reboot, and reinstall iTunes.  It will reinstall all the other ones and you should be able to connect your nano.  Good luck.

  • Why my ipod nano 6th gen' touchscreen doesnt work after sync

    i just recently got ipod nano 6th gen and everything works just fine at the begining(touchscreen runs smoothly)
    however after i sync the ipod, the touchscreen became really slow and i noticed that theres a white outline. it also need to be double "click" to choose the options. can anyone help?

    VoiceOver has been activated.  See this article for instructions on how to turn it off.
    http://support.apple.com/kb/HT4317
    B-rock

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