Nano 7th generation turns off automatically while playing music

Start playing music and the nano shuts off at random times, usually in the first minute, even with full battery

The headphone jack on the Nano is very tight when it is new. Push the headset jack farther in, there should be no space between the plastic on the headset jack and the body of the Nano.

Similar Messages

  • My Ipod nano 7th generation turned off and won't turn back on. what should I do?

    my Ipod nano 7th generation turned off and won't turn back on. what should I do?

    If you have done the reset and nothing appears and you are sure it still has a charge and it doesn't turn on, you may request for a replacement if it still covered by the warranty. Cheers!

  • My ipod nano 2nd generation turn off by itself

    my ipod nano 2nd generation turn off by itself and when i unplug the USB cable and i plug it again its shows sign do not disconnect then its shows battery low and it turn off again i bought it since 2 and every time i go to the shop to repair it he told me that i don't have the parts to repair it please help any ideas ? thanks

    Try calling the apple customer service maybe they will hel you. 1-800-my-apple(this is the phone number) By the way this problem is very weird. You should call.

  • I bought iphone just 10 days back and I update OS 4.3.3 as apple said, after that I am facing a battery drain problem and also it turn off automatically while I was talking on phone with friends and family. I  noticed 6 times. look like apple phone *****

    I just bought apple i phone 4 10 days back from AT &T Retail outlet, then I set up account on itune and i saw to update the software version and i did it to 4.3.3, after that I am facing  two problem 1) Battery is draining like water and 2) while I was talking on phone with family and friends It turn off automatically, Initially I thought I might made some mistake but afterward I noticed that It happen again and again without I touch anything on screen or at phone. I guess Apple suppose to do something and help the customers, anyway but I am still under 30 days warranty period I am going to return it back and I guess may be there are lot of other options available comparing iphone4. but Lets wait what kind of solutions apple bring to me.

    Do you have a question or are you just here to rant?
    No matter what the product, there will always be some off the line that are defective. It's a fact of life.
    The phone has a 1 year Warranty, not 30 days. I'm sure they'll be happy to replace it for you.
    Now, that said, have you bothered to sync the phone to make sure you don't have to come back whining because you got your phone replaced and now you can't find your stuff?

  • My ipod nano 6th generation turns off after she tells me the screen is dimming than ipod goes off.

    I wanted to know if there is someone at Apple that can give me some guidance on how to use my ipod nano 6th generation.  I am not sure if I am working it properly or if there is something wrong with it.
    I cannot get back to home page; I shut it off and on and it just stays on same page.  I cannot take the voice constantly interrupting the song or functions;
    When you set an album in play it will just play the first song over and over never going to next song.  The genius interrupts and starts randomly playing different songs; when you select a song the voice comes and and tells you the screen is dimming and then seconds later it turns off.
    I have tried to read the directions put the ipod won't allow me to follow.
    Please help!

    Is VoiceOver turned on?  See here for more help on how to turn it off if need be.
    http://support.apple.com/kb/HT4317
    B-rock

  • IPod nano (7th generation) doesn't charge while my 2nd generation nano does

    I have a Pioneer car stereo in my car that has an iPod adapter. This unit is more than a few years old. It syncs and charges my 2nd generation nano, but it does not charge my new 7th generation nano (I have an Apple 30 pin to lightning adapter). It also doesn't charge my 3rd generation iPod touch. Does anybody have an idea short of getting one of those FM adapters?

    Your car is set up to charge via the Firewire pin which Apple ceased supporting a few years ago. You can try this adapter: http://www.abt.com/product/61936/Scosche-IFWA.html?utm_source=scfroogle&utm_medi um=sc&utm_campaign=IFWA but there is no guarantee it will work.

  • IPod nano (5th Generation) Black Screen but still plays Music

    Problem:
    I see a black screen and no backlit normal screen - there's a faint Apple Logo when the device is turned on.
    I can navigate the scroll wheel and hear the audible "clicks" when circling the scroll wheel.
    I can push play and it will play music just fine. FF, Rewind, Menu, Play/pause all work correctly.
    Tried the following:
    Menu + Select + held down for 5-10 seconds.  faint apple logo dissapppears then I push Play and it re-appears.  Still plays music just fine but screen still black with faint apple logo and no back light.
    Restore Factory Settings via iTunes.  It erased all media.  put a song on there to test.  can play song but same issue (no back light OS, just  black + faint apple logo on the display)
    Tried Rewind + select to enter diagnostics - nothing happens, same issue
    Please help. 

    Hi yning_,
    If you are having issues with the display on your iPod Classic, you may want to go through the steps listed in the following Troubleshooting Assistant to see if they resolve your issue:
    Apple Support: iPod Classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Cheers,
    - Brenden

  • Volume keeps changing automatically while playing music in iTunes

    Recently my iTunes has started to automatically change the volume up and down while my audio or video plays in iTunes. This happens when I'm playing from my library and also when I put in a DVD/CD. It does not happen on my iPod after it is synched through iTunes, though. It's quite annoying and I could use some suggestions in fixing this glitch. Any help would be appreciated. Thanks!
    Matt
    Dell XPS400   Windows XP  

    Do you have Genius turned on?

  • IPod nano 3rd gen turnes off and on by itself

    I have a problem: my iPod nano 3rd generation turns off and on by itself every 5-7 seconds.
    How can I solve this problem?

    Is there a case around this iPod? It might be pushing on the touch wheel. Does it happen when you flick the lock switch? If so it seems like a restore is in order
    Try the 5 r's http://www.apple.com/support/ipod/five_rs/nano3gen/

  • How can I turn off the shuffle on the Ipod nano 7th generation?

    how can I turn off the shuffle on the Ipod nano 7th generation?  It seems to be set automatically to shuffle everytime I play anything and it's driving me crazy.  Any suggestions on how to turn it off for good?
    thanks!

    See the manual
    http://manuals.info.apple.com/en_US/ipod_nano_user_guide.pdf

  • How do you turn off the voice on the Ipod Nano 7th generation

    How do you turn off the automated voice that tells you how to work the Ipod Nano 7th Generation?

    Try triple-clicking the home button and see if that turns VoiceOver off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.
    If that doesn't do it then there are instructions on this page : http://support.apple.com/kb/HT4064 - you can either do it either directly on the iPad or when connected to your computer's iTunes

  • Ipod nano 7th: Screen flashes white (turns off) and stops the music.

    I just got a brand new Ipod nano 7th: Less than 10 seconds after the song starts playing the screen flashes white, the apple logo shows up and it returns to 'home' screen. Battery is full. Tried to restart but that didnt help!
    What could be the problem?

    Hi joannefromhkg,
    If your iPod nano (7th generation) will not turn on at all I would suggest that you troubleshoot using the steps in this article - 
    iPod nano (7th generation): Hardware troubleshooting
    Specifically -
    Follow these steps if your iPod a power-related issue.
    Will not turn on or screen remains dark
    Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
    If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    If the screen remains dark and will not turn on, then your iPod may need service.
    And -
    Issue not resolved
    If the issue is still not resolved, please read this information on servicing your iPod.
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • The screen on my ipod nano 2nd generation turns black. It still plays music. I've tried resetting the ipod to clear the black screen and the screen goes back to it's normal state but after a few minutes the screen goes black again.

    The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?

    That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
    B-rock

  • I recently purchased the new nano (7th generation) and I love it except for one issue.  On my old 2nd generation nano, when I played podcasts, it would play podcasts one at a time. So if I had 20 episodes of a podcast on the device, it would stop at the e

    I recently purchased the new nano (7th generation) and I love it except for one issue.  On my old 2nd generation nano, when I played podcasts, it would play podcasts one at a time. So if I had 20 episodes of a podcast on the device, it would stop at the end of each one.
    With the new nano, I can select and play a podcast, but when it’s over, it goes straight to the next one without prompting.  It keeps on playing all of the episodes of any podcast until you stop it manually.  Setting the repeat function differently does not prevent episodes from being played automatically.
    This can be very irritating when I only want to listen to one podcast.  I’ve often fallen asleep listening to one episode of a podcast, only to be woken up hours later by the iPod working its way through all subsequent episodes.  It is also annoying that any podcast which has started automatically in this way is marked as ‘played’ – even if you stop it within a few seconds.  This makes it hard to keep track of what you have actually listened to.
    Is there any way to set the iPod to play all the podcasts individually? I have read the User Guide from cover to cover, and can’t find a way of doing this.
    MD

    Dude or hot-spur,
    Not fishy at all!!!! You really think I would have taken any more of my time to post a bogus rant? We'll no, it is unfortunately all true. I want to hear from anyone who is experiencing such problems not anyone else that wants to put there two cents in. I really don't need anymore hate or negativity. Just people's experiences because I feel like I am the only one having so many problems. Thank you
    Yes, I have had some unfortunate bad luck to have so many problems at the same time, but some of them are just things you cannot do on the new OS.
    Thank you again

  • My ipod nano 7th generation is stuck in a restore loop with a white screen. Now it won't turn on anymore. What to do?

    My new Ipod Nano 7th generation is stuck in a restore loop. Here is what happened: I added music to it using the latest version of iTunes, the colored bar at the bottom of the summary tab in iTunes showed my that I added it and I disconnected it to listen to the music. As I turned it on, it told me that there is neither music nor pictures on it. So I connected it again to my computer and iTunes told me that I had to restore. Which I did following all the steps but it keep telling me that I need to restore it. After three times of restore it, I disconnected it from my PC and turned it off. Now it won't turn on anymore - even though the battery is fully charged - and when I connect it to iTunes, iTunes tell me "The iPod software updater could not be contacted. The server does not support this version of iTunes." Well, I just downloaded the newest version a couple of minutes ago from the apple website. My iPod stays black. What shall I do?

    Hi clarity,
    Welcome to Apple Support Communities.
    You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/TS1814
    Best,
    Jeremy

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