Nano always need to be restetted!

Just got a brand new 4 gigs nano under the tree!
After nano goes to sleep for some times, although I can seee it play a song, nothing comes out of the earphones!
Controls work just fine, I can switch from song to song, see the scrolling bar of the remaining time left moving on, but the only solution is to reset the nano and then it will work fine until the next reset!
I have updated Itune and Ipod but still needs to be resetted if it has slept for a few minutes!!
thanx for the help! Wil I need to return the Unit?
MyA

Try a restore first.
See: How to restore the iPod to factory settings.
If the issue persists, you may need to return it for exchange.

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Hi Neale
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