Nano charging but not being detected by computer and my screen is messed up
i have a pc with windows xp. i put in my ipod that i had since december and it charges but the computer and itunes does not detect it. in addition my screen is messed up in the middle from left to right. words does not appear in that spot. i did all of the restart and restore stuff. nothing works. and i cannot get to the workers to chat with.
Welcome to Apple Discussions!
If you have restored, the computer is recognizing it, right?
Try which ever one of these applies...
iPod missing in "My Computer" or in iTunes for Windows
iPod shows up in Windows but not in iTunes
btabz
Similar Messages
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How do I unlock ipod when it is not being recognized by computer and itunes
How do I unlock ipod when it is not being recognized by computer and itunes?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Have done all trouble shooting tech a through Apples and still have not resolved issues on Windows and itunes not detecting my Ipod nano 5th generation device. Tried restoring the device manually using disk mode and still not being detected by the computer. Device is our of warenty as when service repair charges are $125.00 dolars more than I paid for this device. There must be some way to restore the entire device to factor settings without having to be connected to itunes and Windows. I wish I could connect but again device is not being read. I have another Ipod that is 8GB instaed of 16GB and it works fine. The sad thing about this situation is that my 9year old daughter worked hard doing delivering fliers for a long time to save her money to buy this 16 GB 5th generation Nano. Otherwise the Ipod works well but will not syncronize songs as it is not being detected. Maybe this is a result of corrupt files that got onto my daughters Ipod somehow and thus causing it not the be detwected through the USB connection thus as a result not be understoud as a working device through Windows and itunes. If anyone can help me out there including itune techs that would be well appreciated, but for now my daughter is not able to add new or delete any songs on her ipod as well pictures, and everything. Thanks
Try changing the cord. I could NOT get my computer to recognize my iPod 5th Gen until I read somewhere that different apple devices use different cords. I was inadvertently using my iPad cord and that caused my computer to not recognize my ipod.
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IPhone not being detected by computer, stuck in DFU mode. Please help.
My iPhone is not being detected by my computer. I have uninstalled and reinstalled iTunes 3 times to no avail. This occurred during a restore in which the computer lost connection to the phone and left it in DFU mode. Please help. I also must add that my lock button is broken as well.
If your button is broken there's probably no way to recover the phone. You will need to get the hardware problem resolved first.
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Hi. I have a problem with my iPhone 4S
So today, I connected the iPhone 4S with the wall charger, since my battery is low. My battery percentage is at 8 %. The funny thing is, it shows on the status bar that my iPhone is charging. But it has not gone pass the 8 %, it is still showing me 8 %!
Also, I tried connecting it to the computer and the same thing happens. It will however, connect to iTunes and all.
What can be the problem? And yes, I tried restoring my iPhone and resetting it by holding power and home button for 10 seconds. No progress, it is the same problem occuring.I also tried blowing the cleaning the connector. No progress.
It is kind of weird that it shows the charging icon on the status bar, but it does not actually charge (since it gets stuck at the percentage it was). Now it has gone to 7 % and does not increase at all. -
3rd gen 20GB iPod not being detected / freezing computer
One day I plugged in my iPod before I left for work so it would charge, and when I came back it was still stuck on the do not disconnect screen. This was before I knew you could reset the iPod with the select/menu buttons, so I just left it for a bit. Then I went on here to figure out how to reset it, did it, then there was the corrupted file error.
Ever since then, whenever I plug the iPod into the computer, it basically freezes anything that the iPod is related to and stays at the do not disconnect screen. If I have My Computer open, it locks up, and after maybe 20 minutes, "Removable Disk" shows up, and when I right click it, it locks up for a long time again. If I restart with the iPod still plugged in, it freezes at the empty desktop without the start bar even loaded until I unplug it.
I have tried 4 of the 5 R's MANY MANY times. I've been trying to restore many times too, but when I load the updater, it freezes as well, and eventually says could not mount iPod. I have tried uninstalling the drivers for the device, only to have it re install them and have the exact same problem. I have tried loading the iPod on my sisters computer but it froze as well. I have tried different USB ports, and different cables. I have no idea what to do. I don't care if I lose everything, if that's what it takes just to be able to use it again (I have all the songs on my computer), but like I said, I can't even restore it.
Oh, I also tried configuring it as if it was the first time using the iPod, and it froze as well.
Windows XPI forgot to add that it heats up when it's frozen, connected to the computer.
And also, when I try to play music, it plays a random amount of the song. Just randomly in the middle of the song, or even 10 seconds in, it freezes for like 30 seconds then goes to the next song. I haven't found one working song yet. And yes, it is random, I have heard like 2 minutes of a song thats only worked for 10 seconds previously, so obviously the data is still obtainable, I don't know why it isn't working. -
i also downloaded the newest version of itunes
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
Ipod touch charging but not being seen in itunes
ATM, I've restarted my ipod touch up to 5 times and reinstalled itunes at least 2 times completely. Still, I get the error:
"Itunes could not connect to the Ipod because an invalid response was received from the device."
My mac is updated (unless you count the spending safari update!) I also tried it with my co-workers iphone and I get a similar response. Itunes lags for a moment, and then the error pops up. Both devices acknowledge that they are connected to USB and start charging.
I plugged my ipod touch into a family member's mac and itunes recognizes it there. Please help me out?Did you also reinstall Apple Mobile Device Service? See this article how to do: http://support.apple.com/kb/HT1747
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My Ipod will charge but not connect to my computer or Itunes, help please
I have a 30g video ipod.
when i connect the ipod to my laptop,it will onlycharge it.
it does not show up in itunes or my comp.
can anybody help me?
thanksI am having the same problem, and it started soon after I downloaded the latest update (not sure if that has anything to do with it, but others seem to be having the same problem after updating).
I posted a topic about it here: http://discussions.apple.com/thread.jspa?messageID=6955155#6955155
Let me know if you find the solution! -
Flash 10 installed but not being detected by numerous sites
Hi!
I have installed and re-installed Flash 10 numerous times
over the past day trying to get it to work. I have followed the
"Trouble Installing Flash for Windows" solutions including Subinacl
and everything else that is suggested there. I have also deleted
the Configuration Flag Registry Key that was mentioned in another
Adobe bulletin. I tried uninstalling flash using the utility from
safe mode to ensure nothing else was using flash, I also
uninstalled it from the cmd prompt. I downloaded all the installers
to my desktop so everything is running from there. When I go to the
Adobe site that verifies the version, it recognizes the correct
version that I have installed. I've lowered my security levels to
precarious levels and I'm all out of options. I am running IE7,
Windows Vista business, and Flash 10. I went to some of the Adobe
sites of the day to try and see if it was working and here were the
results:
www.cbc.ca/thetudors - Shows black screen where Flash should
play and shows the yellow triangle done with errors icon with the
following error - "unexpected call to method or property access"
www.gettheglass.com - Successfully played the game and no
issues were experienced
www.forces.ca - Error message saying I don't have the correct
flash installed
www.thestar.com/sports - Flash video player worked with no
issues
www.youtube.com - videos work with no issue
I'm at a loss as to why this isn't working and I need the
Flash player for an online course I started on Saturday. When I log
on to that site it tells me that I don't have the current version
of Flash installed either.
Any help would be great!!!
JayMknmuzic:
I spoke with the Tech support for my school and they said it
was a known issue for them that has crept up in the last few weeks.
Their solution was to uninstall Flash using the uninstaller from
the Adobe website, download and install Firefox, when Firefox asks
to keep your existing settings choose NO, then go to the Adobe
website and install Flash using the Firefox browser. I was rolling
my eyes the whole time they told me this because I wasted so much
time yesterday, but I'm happy to say this worked perfectly. All the
sites I listed that were not working are currently working with
Firefox.
Hopefully there is a fix for the IE issue soon.....
CdnJay -
Flash 10.... is installed, but not being detected by websites
I have uninstalled and reinstalled the latest edition of Flash. I have even updated my Java program. I'm running IE8 and Windows 7.
After Flash installation, I can see the animation on the Adobe website proving that it was installed. However, when I go to certain websites (e.g. PBSkids.org, shutterfly.com), it says that I need to install Flash!
I also have the latest Shockwave installed and Reader; both are working fine.
I have rebooted my computer. I've checked my IE settings.
HELP!
(Coincidentally, Flash works on my new laptop, also running IE8 and Windows 7).
Thanks!
--ChristinaHere's a list of all of my IE Add-Ons:
Name Adobe PDF Link Helper
Publisher Adobe Systems, Incorporated
Status Enabled
File date Friday, February 27, 2009, 2:07 PM
Version 9.1.0.163
Load time 0.00 s
Name Blog This in Windows Live Writer
Publisher Not Available
Status Enabled
Version 1.0.0.0
Name Deployment Toolkit
Publisher Sun Microsystems, Inc.
Status Enabled
File date Thursday, December 17, 2009, 5:14 PM
Version 6.0.180.7
Name Discuss
Publisher Not Available
Status Enabled
Version 6.1.7600.16385
Name Free Threaded XML DOM Document 6.0
Publisher Microsoft Corporation
Status Enabled
File date Monday, July 13, 2009, 9:15 PM
Version 6.30.7600.16385
Name Groove Folder Synchronization
Publisher Microsoft Corporation
Status Enabled
File date Thursday, February 12, 2009, 4:19 PM
Version 4.2.2.2807
Name Groove GFS Browser Helper
Publisher Microsoft Corporation
Status Enabled
File date Thursday, February 12, 2009, 4:19 PM
Version 4.2.2.2807
Name HtmlDlgSafeHelper Class
Publisher Microsoft Corporation
Status Enabled
File date Monday, July 13, 2009, 9:15 PM
Version 8.00.7600.16385
Name iTunesDetector Class
Publisher Apple Inc.
Status Enabled
File date Monday, February 15, 2010, 6:06 PM
Version 2.0.1.1
Name Java Plug-in 1.6.0_18
Publisher Sun Microsystems, Inc.
Status Enabled
File date Thursday, December 17, 2009, 5:14 PM
Version 1.6.0.18
Name Java Plug-in 1.6.0_18
Publisher Sun Microsystems, Inc.
Status Enabled
File date Thursday, December 17, 2009, 5:14 PM
Version 1.6.0.18
Name Java(tm) Plug-In 2 SSV Helper
Publisher Sun Microsystems, Inc.
Status Enabled
File date Thursday, February 18, 2010, 11:00 PM
Version 6.0.180.7
Name Microsoft Silverlight
Publisher Microsoft Corporation
Status Enabled
File date Wednesday, January 06, 2010, 1:33 AM
Version 3.0.50106.0
Name Research
Publisher Microsoft Corporation
Status Enabled
File date Friday, March 06, 2009, 5:04 AM
Version 12.0.6423.0
Name Research
Publisher Not Available
Status Enabled
Name Search Helper
Publisher Microsoft Corporation
Status Enabled
File date Tuesday, May 19, 2009, 12:36 PM
Version 1.3.59.0
Load time 0.00 s
Name Send to OneNote
Publisher Not Available
Status Enabled
Version 12.0.6413.0
Name Shockwave Flash Object
Publisher Adobe Systems Incorporated
Status Enabled
File date Tuesday, January 26, 2010, 8:58 PM
Version 10.0.45.2
Name Shutterfly Picture Upload Plugin
Publisher Shutterfly, Inc.
Status Enabled
File date Wednesday, January 06, 2010, 2:31 PM
Version 2.0.4.0
Name Windows Live Sign-in Control
Publisher Microsoft Corporation
Status Enabled
File date Thursday, January 22, 2009, 5:41 PM
Version 5.000.818.5
Name Windows Live Sign-in Helper
Publisher Microsoft Corporation
Status Enabled
File date Thursday, January 22, 2009, 5:41 PM
Version 5.0.818.5
Load time 0.00 s
Name Windows Live Toolbar
Publisher Microsoft Corporation
Status Disabled
File date Friday, February 06, 2009, 8:17 PM
Version 14.0.8064.206
Load time (0.14 s)
Name Windows Live Toolbar BHO
Publisher Microsoft Corporation
Status Enabled
File date Friday, February 06, 2009, 8:17 PM
Version 14.0.8064.206
Load time 0.01 s
Name Windows Media Player
Publisher Microsoft Corporation
Status Enabled
File date Monday, January 18, 2010, 5:55 PM
Version 12.0.7600.16415
Name XML DOM Document
Publisher Microsoft Corporation
Status Enabled
File date Monday, July 13, 2009, 9:15 PM
Version 8.110.7600.16385
Name XML DOM Document 6.0
Publisher Microsoft Corporation
Status Enabled
File date Monday, July 13, 2009, 9:15 PM
Version 6.30.7600.16385
Name XML HTTP 6.0
Publisher Microsoft Corporation
Status Enabled
File date Monday, July 13, 2009, 9:15 PM
Version 6.30.7600.16385
Name XSL Template 6.0
Publisher Microsoft Corporation
Status Enabled
File date Monday, July 13, 2009, 9:15 PM
Version 6.30.7600.16385 -
IPod not being detected on computer
Hi,
I recently bought a new 30gb black iPod last week and it's been working fine until now. When I connecct the iPod to my macbook iTunes nor Finder is recognising the iPod anymore and the iPod remains on the 'Do not disconnect' screen and nothing happens.
Thanks in advance... any help would be greatly appreciated. My iPod was kicking until nowhttp://discussions.apple.com/thread.jspa?messageID=2001071#2001071
This post solved my problem. I suggest everyone having similar problems to mine go to this link! -
My ipod shuffle is not being recognized by Computer, laptop or itunes. But im able to charge it externally ! What can i do to rectify this ?
Have you tried each and every single suggestion in this Apple support document yet?
iPod not recognized in 'My Computer' and in iTunes for Windows
Has this iPod Shuffle ever been able to successfully connect with this PC and sync with iTunes or is the first time you are connecting the iPod Shuffle to this PC?
B-rock -
So I've had the charging problem for a really long time now, and I haven't really minded it until now. The iPod still charges, but the battery icon doesn't light up or show the little lightning bolt anymore. I'm not sure if that has anything to do with it, but now when I want to update it to IOS 6 I can't because neither my computer or iTunes detects it. It gets annoying because a lot of apps need at least IOS 5 to download. I am using Windows and iTunes 11.0.2.26.
Thanks.Hey bcollins1,
There are a few articles that go over some troubleshooting steps to resolve that issue. If you're seeing the device recognized in My Computer on your Windows machine, just not in iTunes, you'll want to follow this one:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If your iPod touch isn't recognized in iTunes and also in My Computer, you'll want to check this one out:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Sincerely,
David -
My iphone 4 is not being detected by any of my computers and not charging when connected to any computer. It will, however, charge to the car or wall. The only change that I can think of is that I downloaded a podcast from itunes directly from my phone. I've since deleted this podcast with no luck. I've restarted both the phone and the computer, still no luck. One computer is running Vista and the other Windows 7, both have the latest Itunes Update. Anyone have a fix for this?
You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
This is NOT Apple ,Apple do not read nor do they therefore respond
So if you would like to wind your neck in ........................
try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup
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