Nano coming apart at the seams, literally!

The top part of my Ipod (where the "hold" switch is) has started to come off from the rest of the Ipod. Is there some simple fix for this? I was told to just use glue to re-attach it, but it doesn't seem very good to put glue near an open part of my ipod. Please help!

Welcome to Apple Forums. I strongly suggest you bring this to an Apple Store and have them fix it. It's quite dangerous to do this by yourself.

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IPhone coming apart at the seams

Picked up my iPhone on launch day. To my eyes, it looks - and feels - as though the seams on my iPhone are warping. The chrome border/screen seem to be lifting off of the unit and the metal backing has expanded on one side. You can actually see movement back and forth if you press down where the chrome/screen has begun to separate from the unit.
It's never been dropped, mishandled, etc.
I've already gone to the genius bar once, and they told me that I should wait and see if it gets worse, and that they'd know more about what kinds of issues warrant replacement in due time, etc.
It's been a few weeks since then, and since it is still within 30 days and I could conceivably get an in store replacement, I am really itching to head back to the store. I do feel that the screen separation has gotten worse, and this just really irks me. My $600 iPhone had better be cosmetically perfect. More importantly, this issue seems systemic (on my phone), and I don't want to wait for it to become ruined.
Some are of the right side, where the metal backing has expanded. Some are of the left side, where the metal backing is sealing perfectly, and some are off the top-left side, where the screen is lifting up.
I'd appreciate your candor. Let me know what you think.
Thanks!
Mac OS X (10.4.10)
Mac OS X (10.4.10)
Message was edited by: MBShane
<edited by Host>

When a battery-operated device shows suspicious warping or bulging, and it has never been dropped or mishandled, this could be a sign of a battery defect. Other signs, like excessive heat or poor battery life, are commonly seen in conjunction with warping. This is a potentially dangerous problem and the device should be opened and the battery removed in order to determine the cause.
It is important that you bring this to the attention of the device manufacturer. Li-polymer batteries are somewhat less susceptible to catastrophic failure than older Li-ion technology, but the very nature of battery technology means that they are still extremely high energy density devices.

IPhone charger coming apart at the phone end

Is there a recal on the iPhone charger available? Mine is coming apart at the end that goes into the phone. The insulation is separating from the plug. Anyonw else seeing this?

When a battery-operated device shows suspicious warping or bulging, and it has never been dropped or mishandled, this could be a sign of a battery defect. Other signs, like excessive heat or poor battery life, are commonly seen in conjunction with warping. This is a potentially dangerous problem and the device should be opened and the battery removed in order to determine the cause.
It is important that you bring this to the attention of the device manufacturer. Li-polymer batteries are somewhat less susceptible to catastrophic failure than older Li-ion technology, but the very nature of battery technology means that they are still extremely high energy density devices.

Refurbished MacBook Pro, coming apart at the front.

Hello,
I recently purchased a refurbished MacBook Pro (the 2.0ghz 256mb VRAM model) which I received on Thursday. I'll start off by saying this is an awesome machine, the whine is essentially non-existant, the screen is perfect, and the heat seems to be just fine.
However the front faceplate (for lack of a better term) is seperating from the top part and the grey plastic bezel, as well the front latch button is very scratched up. It looks like it was a pretty poor repair job, but it's impossble to tell if it was Apple that messed it up, or if it was the previous owner.
Anyways, I was wondering if this was terms to be sent back in for repair? I understand that it's a reconditioned product, and I'd be fine with it having minor nick's and scratches on the outer case (which this one doesn't, aside form the front issue, I think everyone would think it was brand new).
If anyone has any input, or experience with requesting a return of a refurb, please respond. Thanks.
I still strongly believe that the reconditioned MBPro's are an awesome option for people to look into, especially those debating between the MB and the MBP, or those just looking to save some $$$.

The scratches you may have to live with, because it's
a refurbished product. What exactly is coming apart?
On my (non-refurbished) MBP, the front of the case
above the sleep light very slightly bulges out. That
seems to be nothing to worry about, just a slight a
fit-and-finish problem that won't get worse.
If, however, the top case is vertically coming apart
from the bottom, you should call AppleCare. Then the
MBP has not been put back together properly.
Thanks for the reply Tim. Yes it does bulge out at the front right above the latch, but it sticks out vertically as well so whenever I put some pressure on it, lik using the track pad for example, it makes a bad sqeaking noise.
I'll give AppleCare a call today and see what they can do about it.

Anyone elses sync cable coming apart near the connectors?

I have had my iphone for about 6 months. The cord generally does not travel with me so doesn't get out through a lot of stress etc on the ends. It just sits on my desk waiting for me to charge it.
The end near the USB connector is coming off (the insulation) and I see bare silver colored wires.
Now I easily have access to some electrical tape (white even), but is anyone else seeing this happen? None of my other USB cables ( which I can say are abused way more than this poor cable have this problem).

Hi Anthony,
You can request repair/replacement of iPhone accessories online here: https://selfsolve.apple.com/GetWarranty.do
You can also get it replaced by making a reservation with a Genius at a local Apple retail store or by calling AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
-Jason

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it.

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it?

I am getting the same error message. Have you figured it out?

When is the new ipod nano coming into stores

i would like to now when in the new ipod nano coming in stoers in brisbane

All we know it is actually going to be available in October in select countries.
B-rock

Has anyone had issues with the backing of 5c coming apart from phone?

I have the 5C and always keep a case on it. I noticed today that on the left corner, the back casing is coming off of the phone. I am not happy with this and want to go in the store but I know they will tell me I dropped the phone. I am anal retentive about taking care of my phone. Has anyone else had this issue?

sackster77 wrote:
{snip}. . .Has anyone else had this issue?
Answering this question will not help your issue. You need to take the iPhone to the nearest Genius Bar. That's the only solution that will reach an affirmative result.
http://www.apple.com/retail/locator/

Ipod nano 7g plays on the dock adapter but there is no sound

Hi, posting on behalf of a parent. Recently bought the ipod nano 7g and bought the lightning 30 pin adaper. When plugged into the stereo the ipod plays as the song timer advances but there is no sound coming through. Any suggestions what to try. I did advise buying a new adapter in case it is faulty.

Check with the manufacturer of the stereo to see if their device is compatible with the adaptor.

IPHONE 3G-end of charging cable coming apart, free replacement?

Hi All!
Got new iphone 3G this past April thru Best Buy. I noticed the end of my charging cable that plugs into the phone is coming apart. Phone still charges but the white cording is exposing the silver wires at the part that is connecting my charging conector for my phone to the cord. Can I go to best buy and get a new one? Is that covered under the 1 year warranty??
Thanks much!!!

You arent alone here, I have both sides of the USB taped up because the silver wires are becoming exposed.
Thanks for the idea, i will exchange this!

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?
Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
Many thanks

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

HT4972 I AM USING WINDOWS XP. WHEN I AM CONNECTING MY IPOD TOUCH MODEL NO. MC 008LL TO MY PC ,CHARGING INDICATION IS COMING BUT NEITHER THE WINDOWS NOR THE LATEST VERSION I TUNE DETECTING MY IPOD. IT IS ALSO NOT SHOWING IN I TUNE WINDOWS.

I AM USING WINDOWS XP. WHEN I AM CONNECTING MY IPOD TOUCH MODEL NO. MC 008LL TO MY PC ,CHARGING INDICATION IS COMING BUT NEITHER THE WINDOWS NOR THE LATEST VERSION I TUNE 10.6.3 DETECTING MY IPOD. IT IS ALSO NOT SHOWING IN I TUNE WINDOWS."DEVICE LIST" IS NOT DISPLAYING IN LEFT HAND SIDE WINDOW OF I TUNE. BEFORE IT WAS WORKING IN ITUNES 9 AND I WAS USING IT. BUT NOW IT IS NOT DETECTIN AT ALL. SO PLEASE HELP ME WHAT TO DO?

Have you tried here:
iOS: Device not recognized in iTunes for Windows

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden

Have a new computer. iTunes will not recognize my iPod Nano only my iPod Touch. The Nano was used on the old computer.

My new computer will not recognize my iPod Nano. The Nano was used on the old computer. I also have an iPod Touch and this is recognized.

Hello victoriafromurbana,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPod nano is not recognized on your computer, please follow the appropriate troubleshooting steps in the article below for your type of computer.
iPod not appearing in iTunes - Apple Support
Take care,
Alex H.

My computer no longer seesmy 3rd generation ipod nano. after following the on line directions to re-install I get a message it is ok to discinnect instead of do not disconnect. how to I get the ipod back onto my computer?

my computer no longer seesmy 3rd generation ipod nano. after following the on line directions to re-install I get a message it is ok to discinnect instead of do not disconnect. how to I get the ipod back onto my computer?

Hello rh3362,
I would start with this:
http://support.apple.com/kb/TS1369
Hope this helps.
~Julian

Nano coming apart at the seams, literally!

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