Nano does not appear in ITunes or Finder; unable to re-set device

Suddenly my 2nd gen nano does not appear in ITunes or Finder. I looked up support articles and it says to try re-setting the Nano, but I'm unable to do that -- I press the center and menu buttons; have also tried the menu and play buttons but the apple logo never appears. I've had problems with the menu button "sticking" before, so perhaps that's why...Nevertheless, how else do I fix this issue?? I've been unable to sync or transfer my recent purchases, so this is frustrating....

- however once i reached the crutial stage of
actually switching the 'terminal services' from
disabled to manual, I get an error message on my
computer "Error 5: Access denied" and nothing on the
site gives any indication of what to do in such an
eventuality.
Do you have an administrator account on your computer? If you are not logged in as administrator, do so before attempting to change the to manual. However, I myself am having the same problems with my own ipod..

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Ipod nano does not appear in itunes

My 7th generation iPod nano does not appear in iTunes on a Windows 8 PC since installing the 11.1.4.62 update. I have now tried every step from the recommended KB: http://support.apple.com/kb/TS1363 with no relief. Windows sees the iPod just fine...

Same problem. Also Windows 8... There is no problem at all with a Windows 7 computer.

My iPod nano does not appear in iTunes,

My iPod nano does not appear in iTunes. I have installed the updated version of itunes but nano was not connected. Do I need to connect while updated?

Hi pbirdy,
Thanks for using Apple Support Communities.
If your iPod does not appear in iTunes when you connect it to your PC.
For more information on this, take a look at this article:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Best of luck,
Mario

I POD NANO DOES NOT APPEAR IN ITUNE

my i pod is the nano 2nd generation, i was useing it just couple of days ago, and it was fine,
somehow when I try to link my computer and my i pod, the i pod does not appear in itune.
I have tried everything the apple support page suggested, nothing works. help

What appears on the Nano's screen when you connect it to your PC? Does it charge?
B-rock

IPod nano does not appear in iTunes AND Mac computer - AND does NOT load

My nano worked out just fine for a month until one day - when I wanted to charge the battery - it just did not appear in iTunes, nor on my desktop. I tried the 5 Rs, but can't restore, of course, because my mac does not recognize the nano. As soon as I plug in the nano to my mac, it is stuck on "Do not disconnect" and does not charge. I'm tired of resetting and plugging the USB cable in and out. Please, help!
What else can I do? Does it make sense to send my nano back and have it inspected? Does Apple charge for technical support?
I'm thankful for any kind of reply.
iBookG4 Mac OS X (10.4.2)

me again.. hey did you guys work out how to get around it at all? I'd so love some adivce. I think i'm going crazy ay. I've also tried all the things mentioned in the above link given by another member..with no luck. May be its possible that there's not enough space on my computers hard drive to recognise the ipod???? Plus when i did originally download the software from out of the box, it didn't allow me to select where i wanted to put this software and just said it was putting it on my hard-drive anyway. I would of liked to have positioned it somewhere, so i knew where to find it and too make sure it was all there n ok.
I look forward to hearing form ANYONE with some tips :o)
Thanks again
Kath

IPod Nano does not appear in iTunes or My Computer

I have had my Nano for around a year with no problems but since I installed iTunes 7x, my computer has had issues with synchronising my iPod. At first it was that the iPod would appear in Windows explorer but not iTunes. Now it does not appear in either, I simply get the red flashing "Do not disconnect" sign on my iPod screen and nothing happens in windows or iTunes.
I have followed every instruction this site has thus far given me and found one set of instructions that looked promising - http://docs.info.apple.com/article.html?artnum=304434 - however once i reached the crutial stage of actually switching the 'terminal services' from disabled to manual, I get an error message on my computer "Error 5: Access denied" and nothing on the site gives any indication of what to do in such an eventuality.
Can someone please let me know if there is another way of getting this thing to synch or perhaps some way of making the computer grant me access to this elusive "terminal services" file??
Anything would be greatly appreciated
Thanks! Adam

- however once i reached the crutial stage of
actually switching the 'terminal services' from
disabled to manual, I get an error message on my
computer "Error 5: Access denied" and nothing on the
site gives any indication of what to do in such an
eventuality.
Do you have an administrator account on your computer? If you are not logged in as administrator, do so before attempting to change the to manual. However, I myself am having the same problems with my own ipod..

Nano does not appear in Itunes. Most of the time.

Ah, I need help. I received my Ipod nano on Tuesday, and here it is Saturday, and it still isn't working properly.
What it can't do:
- Itunes does not recognize the Ipod Nano; under preferences, it says that no Ipod is connected
- Cannot be found in Windows Explorer
What it can do:
- XP acknowledges it in the lower-right hand tray as a USB Mass Storage Device
- Ipod Updater recognizes it; it is up to date.
- It DID connect with Itunes early this morning; the nano was named and songs were transferred successfully. (however, upon trying to eject it, Itunes said that an application was using the files, and it had to be ejected using the Safely Remove Hardware icon)
-when I had it working, I set it to open Itunes whenever the nano was connected. It still does this, but Itunes doesn't recognize the nano that opened it.
What the computer has:
Windows XP with Service Pack 2, 2 USB 2.0 ports, 2 USB 1.1 ports.
What I've tried:
- Reset, retry, restart, reinstall, but not restore. I don't really want to lose the only songs I seem to be able to get on it.
- When reinstalling, the message that the Ipod nano needs formatting appears. Formatting never ends, often with the installation terminating with an error message (1628, I believe)
- Updating Windows x 20
Any help would be greatly appreciated. sigh Thanks in advance!!
Kelty Cusack

Holy guacamole! I got it to work! <3
The computer I'm on had at one point been used in a network; there are fragments of network info left.
WHAT WORKED:
I changed the name of the drive of the Ipod nano.
I followed the Windows advice at <a class="jive-link-external-small" href="http://">http://support.microsoft.com/default.aspx?scid=kb;en-us;297694
I had to use command prompt and follow Windows Help instructions to get it to work.
Any issues beyond this, I will report...
THINGS THAT HAVE CHANGED:
-Itunes reads the Nano
-Windows Explorer reads the nano
(much thanks to people who posted this on page one of this topic)

Ipod Nano does not appear in Itunes source

Hi all
I have an Ipod Nano and an Ibook, however when i plug my Nano into my Ibook it will not appear in the source menu in Itunes, but the nano does appear on my desktop. I am using Itunes Version 1.1.2, do i need to up grade my Itunes before it will recognise my Nano? If so which version of Itunes will i be able to install onto an Ibook g3 500mhzx running on OSX 10.1.5?

Your version of Mac OS X is too old to use an iPod nano as anything other than an external flash drive; the compatible iPods with your configuration are the first through fourth generation full-size models and the original iPod mini. You need at least Mac OS X 10.3 before an iPod nano will show up in iTunes.
All compatible iPods must be connected through FireWire for use with iTunes in Mac OS X 10.15 regardless of the presence of USB connectivity on the iPod. iPods which require an USB connection are not compatible with your version of Mac OS X.
(21558)

IPod Nano does not appear in iTunes anymore

Helle Guys,
I have a problem with my iPod Nano (second generation). When I connect it to my iMac, it appears on the desktop, iTunes (9.0.2) starts up but the device doesn't appear in the left column of iTunes! I tried to reboot iTunes, the computer and the iPod Nano, but nothing fixed the problem.
All updates have been done!
Someone had the same problem?
Thanks,

If you can figure out a way to downgrade, I would love to hear it! I had the same thought, but the only other iTunes dmg I could find is on my iLife 6 disk. This is iTunes 6, and plugging the iPod into this version prompts the message that the iPod needs iTunes 7 or later to run.
I ran across a link from Apple for a version of iTunes 8. It isn't readily posted in an intuitive place, but I have it bookmarked. I'm not sure if it will work, but it's downloading at the moment. I found a supposed iTunes 8 dmg on Rapidshare last night... I know... that's bad, but whatever... its supposed to be free software upgrades on iTunes. It's not supposed to ruin your hardware's functionality. Ethical dilemma aside, after downloading this iTunes downgrade and trying to install, I was given the prompt, "This version of iTunes is old," and it would not proceed past that point. It was the most condescending prompt my computer has ever given me, which gave me a chuckle, but didn't solve my current issue.
I will post the link if this downgrade does indeed happen to work.

My ipod nano does not appear in itunes but it does appear in my computer

I was trying to synch a cd in my library to my ipod and my ipod no longer appears in my itunes, it does appear on my computer

Since noticing this problem, have you shut down or restarted your computer? If not, I would shut down (power off) the computer. Use this procedure to reset the iPod
http://support.apple.com/kb/HT1320
Start up computer with iPod NOT connected. Run iTunes. Connect iPod.

My nano does not appear in itunes yet displays in my pc. itunes troubleshooting says that there is a driver problem

My nano is 3 mos old; i have loaded books but now that i want to update the lists, itunes no longer recognizes it. A message appears that syas itunes can not identify the ipod properly. I have disconnected and re-connected it several times, have re-installed itunes and have the latest update to windows 8.1. I have also done all the troubleshooting described. Dell has reviewed the problem and says that it is a problem between Windows and Apple. Any suggestions???

A message appears that syas itunes can not identify the ipod properly. I have disconnected and re-connected it several times, have re-installed itunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

TS1538 I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

not recognized by anything: http://support.apple.com/kb/TS1369
recognized by windows, but not itunes: http://support.apple.com/kb/TS1363
solving the problem if the above does not work:http://www.instructables.com/id/What-to-do-when-iTunes-does-not-recognize-your-i Po/step1
(make sure you go to the next slides.

Ipod does not appear in itunes after windows scan and fix

Two days ago, I restored my Ipod classic using Itunes 9.2.0.61. After restoration my Ipod started freezing Itunes and Vista. At a point, I saw a blue screen and my computer forced a shutdown. When it rebooted, Vista kept asking to automatically "scan and fix" problems on my Ipod. Thinking that would solve the "freeze" problem, I stupidly went ahead to have Vista scan and fix my Ipod. Now the freeze problem is gone, but my Ipod does not appear in Itunes. I have tried the five Rs from Apple, but that has not helped. Anyone with a solution?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

Device Synch Menus does not appear in iTunes 11 on Windows 8 PC

My 3rd generation iPod Nano connected to Windows-8 PC and iTunes 11 - Device "Summary" menu does not appear. If you select the <File> menu in iTunes there is an option to "Synch Nano". My iTunes is set to manually manage music on the Nano - because the "Summary" menu does not appear in iTunes it is impossible to select albums to Synch with the Nano.
On the upper right bar there is an eject button for the iPod Nano. This does in fact eject the Nano device and re-appears in iTunes if you disconnect the device then reconnect the iPod Nano.
No other device menus are present in iTunes 11 under Windows-8. The iPod Nano music library also does not appear.
Only the PC based iTunes music library is visible.
Itunes software versions are both current on the Nano and Windows-8 PC.
The computer was deauthorized and then authorized in iTunes.
The Synch History was reset in iTunes Preferences - this did not re-establish the Nano as a device to synch with iTunes. (Typically fixes similar problems)
Resetting nano device by holding Menu after switching unit on/off (Apple Logo Appears then Reboots Nano) makes no difference.
Nano shows as a drive in Windows-8 in "My Computer" and the operating system recognizes the device connection.
No problem ejecting and reconnecting the Nano in Itunes but traditional device menus are gone with the exception of the eject button.
Tested the same iTunes Nano on two other computers with iTunes 11 installed on Windows-7 and Windows XP - works fine. This issue only occurs on Windows-8 computers.
Any suggestions would be appreciated.

I just updated iTunes today and this seems to be the cause
If you're already at version 11.1.5.5, try the procedure in Cerbu's post:
Re: sync problem
... or try section 5 from the following document:
TS1538: iOS: Device not recognized in iTunes for Windows.

My ipad does not appear in itunes. I am OS 10.6, itunes is up to date, I have restarted computer and ipad and switched usb sockets. Dont know if its related, but I can no longer see my sony handycam in imovies too.

My brand new iPad 2 does not appear in iTunes. I am OS 10.6, iTunes is up to date, I have restarted computer and iPad and switched usb sockets. Don't know if its related, but I can no longer see my Sony Handycam in iMovies too.

What content are you wanting to copy of the iPad ? You should be able to copy off anything that you've purchased from Apple (films, music, ibooks, apps etc) by connecting the iPad to your computer's iTunes and doing File > Transfer Purchases. If you want to copy off music copied from your own CDs or purchased from other sites then you will need to find a program for your computer that can copy them off – iTunes won't copy them off.
For photos taken with the iPad, copied to it via the camera connection kit or saved from emails/websites then you should be able to copy them off via the Windows camera wizard.
For photos that were originally synced from a computer you will need a third-party app such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.
Content in third-party apps (documents and files etc) then how you copy that content off will depend upon what the apps that they are in support e.g.either via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc.

Nano does not appear in ITunes or Finder; unable to re-set device

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