Nano doesn't want to disconnect, it froze, and itunes said it's corrupted

Hi guys,
This is my first post, and I'm a new 2nd gen Nano owner (I just got it a week ago from Best Buy). My ipod doesn't like to disconnect. I got the message "ipod cannot disconnect because it contains files that are in use by another application". I went to the 'safely remove hardware icon', and got the message "problem ejecting USB mass storage device" along with "the device 'generic volume' cannot be stopped right now. Try stopping the device again later". I tried disconnecting my other USB device, and restarting the computer. I got it to say "okay to disconnect" once, but now it doesn't let me again. I'd hate to have to go through all this everytime I want to disconnect. Yesterday I also got the message that said iTunes detects that my ipod is corrupt, but now I don't get that message today. Along with that, my ipod and computer both froze. When I disconnected the ipod (even though it said not to), my computer was fine, and then the ipod was locked on in the middle of a song, and wouldn't do anything. I've since got the ipod working again, but it still doesn't like to disconnect. I know this was long, but I wanted to be detailed.
p.s. Is there a way to email or contact apple about issues and support?
Thanks

I would suggest that you do this:
1 - Connect your iPod to your computer.
2 - While it is connected, reset your iPod. To reset an iPod:
First, toggle your iPod's "Hold" switch back and forth a couple of times.
Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
3 - After you've reset your iPod, it will display the Apple logo, and eventually return to its normal screen.
Then, it ought to go back to the "Do Not Disconnect" screen.
4 - After your iPod has completed its sync with iTunes (or, at least, hopefully), restore your iPod.
For info on restoring an iPod, see this article on that:
Restoring iPod to factory settings
-Kylene

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