Nano doesn't work and itunes in restore/recovery mode loop
My ipod nano 1st gen was fine (XP pro) - and then I plugged it in and it says "Itunes has detected an Ipod in rocover mode. You must restore this ipod before it can be used in windows."
I press restore and it seems to be restoring - and says its restore...but then it starts from square one and says it has to be restored again.
When I unplug the nano it says "do not disconnect"...but then it says "use itunes to restore".
I updated my itunes, restarted, etc. and still get the same.
Someone said something about changing the drive letter or drive mode...but i cant do that! please help.
Have you tried?
http://docs.info.apple.com/article.html?artnum=93499#changedrive
Similar Messages
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Hi,I had an ipod touch 3 and then buy an ipod touch 4 and never went back to update the 3, and remained in the 3.1 software and now try to update and could not and to top it I restored it and now it doesn't work and itunes doesn't recognize it. WHAT CAN I DO?
OMG!!! NEVER MIND, I JUST DID IIIITTTTT!!!! YAYYYYYY!!!
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Okay, here it goes. About a week ago, I turned on my iPod mini, and it came up with a folder. The night before it was perfectly fine, but at this time I got the folder. I plugged it into the computer, and after it yelling at me that I didn't have enough space on the computer (even though I did, and it was insisting everything on the ipod was "other" and so was trying to send everything again). So, I went to restore the iPod, figuring formatting it would allow everything to be sent, and work perfectly fine. Well, from here, since that time, I have been stuck in a continous Restore-"in recovery mode. You must restore to use in iTunes" loop.
I have found MANY topics about this on the forums, all attributing it to many things (a lot of them to iTunes 7.02, which coincidently, I updated to only 2 days before this happened).
Here's what I've tried.
-changing drive letter
-restoring in disk mode
-drive diagnosis
-removing/reinstalling iTunes/iPod
-creating another user on my computer and trying to restore it that way
-formatting it manually, which doesn't work, being as the second I clicked restore, the iPod harddrive was formatted, and therefore, duh, there's nothing on it anymore to manually delete.
There was one suggestion on the forum to deleter the iPod drivers in the computer and try again, but I'm scared to do that in case I screw something up with the computer, and then I would be totally screwed.
Any more suggestions?I am afraid you have tried almost everything, the only suggestion is :-
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore” -
Lost songs, can't restore, recovery mode loop?
I plugged in my ipod nano for just a routine synch of some new songs. All appeared to synch as normal, but then I looked and it said "0 songs!!!" Next, an error message pops up and gives me no choice but to restore to factory settings, or cancel, so I chose to restore. Now, it says I am in "recovery mode," but nothing is happening. I seem to be caught in some loop that just keeps asking me to restore, whle ipod shows white screen with black "Do not Disconnect" flashing. But nothing appears to be happening. It has been this way for an hour.
Please help.....Don't know how things went so wrong just to synch a couple of new songs!!
Thanks,
SuzanneI am afraid you have tried almost everything, the only suggestion is :-
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore” -
my phone decided to lose reception, then it said to fix this error buy restoring to factory settings, when i went to do this, there was an error, now my phone wont switch on, and its stuck on a little itunes picture with a usb cord on it, help, i just got the fone today and already something has happened.
Either the phone was jailbroken or the machine you're trying to restore on was used to jailbreak (or attempt to jailbreak) an iDevice.
Try this link: http://tinyurl.com/3jsex5e -
My nano doesn't work, cannot be find in Windows and itunes. please help!
Before it doesn't work, I am charging the battery.
But when I am about to disconnect it from the systme, Windows prompted "can't be disconnected", I tried several times, the same prompts. So I shut off the computer, but the nano doesn't work.
I have tried the 5-R steps, nothing changed.
there's only the picture of a file folder with an exclamation point comes up, and on the bottom it has apples support website, alternating with a apple logo.
The worst thing is that I cannot find my nano in the explorer, so I cannot restore/update or format it.
BTW, I have disconnected the nano from all power sources and left it disconnected for about 24 hours, reconnect to the USB port, a battery displayed on the screen, but for about 20s, display the the picture of a file folder aggain.
Please help!
A1137 Windows XPWelcome to Apple Discussions!
Is McAfee Virus Scan installed on your computer? That could be interfering with your iPod when you try to eject it.
Also, see these...
iPod shows a folder with exclamation point
http://docs.info.apple.com/article.html?artnum=93736
Can you get your iPod into Disk Mode?
Putting iPod into Disk Mode
See these well-written post as well...
Mitch 751: Sad Face or Folder with Exclamation
btabz -
When I try to connect my newly restored iPhone 4 with iOS 7 on it to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset." My network connection is working perfectly fine.
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
I just upgraded the software on my iPhone 4s. Now the touchscreen doesn't work and on the screen is the itunes logo, an arrow and a plug. I have powered it off and on and nothing changes
The iTunes icon and cable means that it's gone into recovery mode - you will need to connect the phone to your computer's iTunes and you should be able to use that to reset the phone, and you can then restore/resync your content to it
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i have iphone 3gs and im update my iphone to ios 6 and after it doesn't work,and i can't restore my iphone please help meeeeeeeee,i neeed my iphone:(
how can i restore my iphone without update?because when i want restore itunes told me restore and update and when i restore and update my iphone take the ios 6 and it doesn't work again...please help mee...tnnnxxx
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I have a huge problem! I've forgot my Ipod touch password, so I tried it a few times! Now my Ipod is disabled. So I affiliated the ipod to itunes but it doesn't work, I can't restore it! So what should I do?
Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
New iPod nano doesn't show on iTunes and I'm tired of it.
Since Feb. 24, I've tried and tried to put music on my new iPod nano with no success, and I am extremely sick of it. I have no idea what I'm doing, but I know for some reason the ipod service doesn't show up and now I cannot connect my older iPod to iTunes. When i try to repair it, it says the service can't be stopped. My mom spent $200 on this iPod and I'm getting in trouble for not being able to put music on it. I've spent hours uninstalling and reinstalling iTunes and trying to stop the stupid service and I cannot take it anymore. I've always had issues with iTunes and put up with it but this is ridiculous. The ipod shows on the computer but obviously doesn't work on iTunes. Can anyone please help?
I tried to stop the ipod service so I could plug the iPod and then restart it but it said error: the ipod service could not be stopped on the local computer. Error 1053: it said something about control and the service not being stopped in a timely fashion.
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I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
When I try to eject my ipod after sync I get the following message:The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message
Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.
Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
Note that this is a good, general process any time you can't access any file.
In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod. -
I have an Iphone 5 and it is locked and I can't remember making a passcode so I tried backing it up and putting it in recovery mode on itunes but it still didn't work.
Hey rayele,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you are locked out of the iPhone. You haven't mentioned what part of the process isn't working for you. If you restored to a saved backup and the password came back you may want to see if you can restore as new without using the backed up data.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Have a nice day,
Mario -
I try to update ios to 6.1 but it doesn't work and now iphone gone to factory mode from initial stage and upon when am connecting to itune its not getting thru, kindly advice
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