Nano frozen in locked position

My nano is frozen in the locked position, therefore I cannot reset it. I have seen this question but no real answers. Should I just return the nano?

I bought my Son the Nano 4gb; anyway after about 1 week it completely froze. So I brought it to the Apple Store and they hooked it up to their computer and reset it; loosing everything of course but at least it was working. They also said if it kept happening to come in and return it. Now this morning it happened again; I tried numerous things and none of them seemed to work. I wanted to try plugging it in directly to the Wall adaptor. So as I am walking around the house looking for where my Son might have put the Wall Adapter it all of a sudden went on; I don't know if it's from the warmth of my hand or maybe my hand was squeezing something for a while; I am not really sure. One thing I did notice though is that both times that this freeze happened it was raining for days on end; so maybe it's sensitive to Humidity.
After doing a lot of research online this Freeze Problem seems to be a big issue with the Nano. And the Apple Store knew what to do right away like they were used to doing it. If there's a Bug with the Nano then Apple should fix it and recall it; replacing it with New Nano's.

Similar Messages

  • HELP! nano frozen in lock mode

    Hi there,
    While listening to my nano yesterday, as always I put it on hold to save power, and I accidentally dropped it on the floor face-down. Since then, the click wheel has been frozen in lock mode and is unresponsive. I have tried toggling the hold button back and forth many times, as well as trying to restart my ipod, in addition to letting it play until the point the battery dies and then connecting it to power (I read this may help?), all to no avail.
    Are there any ideas as to how to solve this problem? Will this problem just stop on its own?
    Please help! Thanks in advance.

    Update: I just went upstairs to try the hold switch again, and I had this thought: this whole problem started when I dropped my iPod while it was on hold, so why can't I drop it again? So I smacked it (when I say smack, I really mean a little harder than a tap) a couple times on a hard surface and guess what? It works again! I'm sure this didn't solve the problem long-term and that I will need to get it repaired in the near future, but for now my problem is solved! I'm kind of afraid to touch the hold button now, though.
    I might still send it in for repair just to avoid this happening again in the future, but only if it happens again in the next couple days/weeks.

  • Ipod nano stuck in lock position

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  • Ipod frozen in locked position

    My ipod froze in the locked position this am. Staying continously lit and I am afraid it will ruin my screen before I can get this fixed. Can't seem to even restore the ipod (my computer freezes up when I try). Should I just take it to someone?

    How are we gonna fix this? Whenever I choose songs on my iPod then select it, while I'm in lying position(which makes the iPod kind of forward-tilted), a song won't play then when I select a new song, it will randomly freeze. I've resetted it twice , once last night and one today. I wonder what causes this and it's kind of strange that it only happens when I play Colbie Caillat's album. Arrrghh! I'm pretty sure the MP3's aren't the problem cuz I ripped them of from iTunes.
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  • Nano frozen in lock

    My Nano is stuck in lock; it is all lit up and looks like it wants to work, but nothing happens. Have tried unlocking - it seems like the switch may not be making contact! Nothing shows up when I plug into the wall AND when I plug into the computer. It worked 2 weeks ago...now nothing. Help! Please???

    okay i just read a couple more posts and i actually fixed it, so if you're having the same problem as me, maybe this will work.
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    I did that and it shut off, then turned back on, and now it works fine.
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    Hope it works for you!

  • Nano Frozen in Lock (hold) Mode

    Sorry if this isn't the right place to post this - I'm new to this. Anyway-
    My ipod nano is frozen. I know how to restart it normally; but the problem is that it's locked in off.
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    - I unlocked it and it wouldn't turn on.
    - I tried to restart several times but got nothing.
    - I plugged it into a charger and it comes on but you can't do anything since it's still locked.
    - I tried switching the lock on and off but it was still stuck on lock.
    - When I unplug the charger from the Nano it goes right back to off.
    HELP!!!

    Update: I just went upstairs to try the hold switch again, and I had this thought: this whole problem started when I dropped my iPod while it was on hold, so why can't I drop it again? So I smacked it (when I say smack, I really mean a little harder than a tap) a couple times on a hard surface and guess what? It works again! I'm sure this didn't solve the problem long-term and that I will need to get it repaired in the near future, but for now my problem is solved! I'm kind of afraid to touch the hold button now, though.
    I might still send it in for repair just to avoid this happening again in the future, but only if it happens again in the next couple days/weeks.

  • 2nd gen. iPod nano stuck in locked position

    i have tried toggling the lock button, resetting, and restoring my ipod but it still shows that it is locked. when it is disconnected from my computer i get a message about not being able to use firewire to transfer songs. i have no clue what is going on or how to fix it. any ideas?

    Hey there,
    See if any of these troubleshooting techniques help. They're worth a shot.
    http://www.instructables.com/id/ipod-nan
    http://forums.ilounge.com/showthread.php
    This one involves using tinfoil.
    http://www.diylife.com/2008/04/14/fix-lo
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  • Nano turns on in lock position

    My IPOD NANO turns on when in the lock positions.
    Help

    Check your alarm and calendar events, even if you dont remember setting one . This would make the nano turn on automatically at the "set" time/s,even if the hold button is on.
    If this is not the case, you may have a faulty hold button. If this is true, fill in a service request at http://depot.info.apple.com/ipod/
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  • HT1320 My Ipod nano says its locked and screens on and it's staying frozen.  I have tried pressing the menu and select button simultaneously and still not reset.  What should I do?.

    My Ipod nano says its locked and screens on and it's staying frozen.  I have tried pressing the menu and select button simultaneously and still not reset.  What should I do?

    Right click on the iPod Nano icon.  "Eject" should pop up.  At least that is the way it works on Macs. 
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    iPod: How to Safely Disconnect if iPod doesn't eject

  • HT1320 my ipod nano is stuck in the lock position, my  hold switch will not turn off even when I move it, I have restored it and it came back on in the hold position

    My ipod naaIno is stuck in the lock position, my hold switch will not turn off even when I move it.  I have tried restoring it and resetting it and it still comes back on in the hold/locked postion.  It will only play when placed on a docking station and then I cant scroll to pick songs, I can only go to next song using buttons on docking station.

    You will need to have the hold switch replaced.

  • Ipod frozen on lock mode

    My ipod is frozen on lock mode and i have a big flight in a few hours what do i do??  My computer won't even reconize when my ipod is plugged in and neither does my ipod.

    Important: If your iPod is frozen or won't turn on, it may be because iPod is paused or the Hold switch is in the locked position. If so, a lock symbol appears on the screen. Slide the Hold switch to the unlocked position and check the screen.
    If your iPod is frozen or won't turn on, the steps to reset it vary by model. You can easily tell which iPod model you have if you're not sure.
    Products AffectediPod nano, iPod mini, iPod
    To reset an iPod with a Click Wheel, including:
    iPod nano (4th generation)
    iPod nano (3rd generation)
    iPod nano (2nd generation)
    iPod nano
    iPod classic iPod (5th generation) 
    iPod with color display (iPod photo)
    iPod (Click Wheel)
    iPod mini
    iPod mini (2nd generation)
    Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
    To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) 
    Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
    If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
    When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.
    To reset iPod shuffle:
    Disconnect iPod shuffle from the computer (if connected).
    Move the switch on the iPod shuffle to the OFF position.
    Tip: When iPod shuffle is off, the green stripe by the switch is not visible.
    Wait 5 seconds.
    Move the switch to the play in order or the shuffle position. The green stripe will be visible in either position. For iPod shuffle (2nd generation), slide the power switch on (and you can see the green stripe).

  • Ipod nano stuck on locked

    Help! My 1st gen ipod nano is stuck in the locked position and I can't get it to turn on. I've tried everything, but to no avail. I've toggled the hold switch and tried resetting it, I've connected it to my macbook and updated the ipod as well as restoring it. But the padlock icon is still present. My ipod doesn't turn on at all. And when I connect it to the computer, it is stuck on the language selection screen. I've tried everything. I'm currently traveling overseas, so I can't just pop into an apple store - plus it's out of warranty anyways.
    Any ideas on what I can try? Please help!

    Juiceejuice: I have the exact same problem.. I did the factory restore too, and i think it at least restored because I too am now stuck on the language selection screen. the padlock icon is still on though, and the scroll buttons don't work. Did you get it get it figured out? If so, how?

  • IPod Nano stuck in "lock" mode

    My iPod nano seems to be stuck in the locked position - not "locked" because I created a password for it, but it simply displays the lock symbol in the upper left corner regardless of how many times I flip the switch back to what should be "unlocked."  Because of this, I have no control over it.  When I disconnect it from my PC, the screen turns black and I cannot operate it.  Battery is fully charged.  Have tried soft reset many times, restore several times - no luck.
    Suggestions??????
    Thanks in advance.

    Hello paolamike,
    Not much for options here.  You'll need to have your iPod serviced either by Apple or a third party repair company to have the hold/lock switch replaced.
    B-rock

  • My iPod nano has a lock on the screen.How can I unlock and use my nano?

    My iPod nano has a lock on the screen. How can I unlock and use my iPod?

    Do you know there is the lock/unlock thing on the top or bottom right? If that doesn't work, hold down the middle circle and top portion of the circle button at the same time and hold until the screen goes black. Let go and soon an apple will appear. If you wait / press some buttons (i am not sure exactly how this part works) it will turn white and then the screen will appear again. You have all your music and everything still but the problem should be gone. This also works if your iPod ever freezes.

  • Can't get off the hold or lock position

    Can't get off the hold or lock position. Song is listed, is pause mode, but cant get off hold. and can't reset because it's in hold.

    You sir are obviously a knowledgeable man on these things, firstly i thank you for your rapid response,and secondly for your answer, which i did and voila! my ipad is back to normal!. thank you for your help and my wife is now yours for the asking should you so wish! lol
                                 Bye now+once again thank you!
                                               ShortyB

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