Nano Frozen

I've had my iPod nano 10 months now without any real problems, but now the lower part of my screen is frozen. The hold lock, time and battery level all still work but the rest is stuck in the main menu. I've tried resetting my nano but it didn't work. Any advice?

If resetting it didn't work, try restoring it.
http://docs.info.apple.com/article.html?artnum=60983
If that still doesn't resolve the issue, set it up for service, before your 1 year warranty runs out.
http://depot.info.apple.com/ipod
CG

Similar Messages

  • Nano frozen on one screen

    Nano frozen. can't reset, won't play. Just list song now playing, I-tunes won't recognize nano when plugged into computer.

    Mine is hosed: can not get to Settings so Shake is on by default, Voice is On by default, swipes won't do anything. It all started today when iTunes started (against my settings) upon the Nano6 getting attached. Then came an Update and since, nothing works.
    There isn't any way to use Settings through iTunes, can't get to Settings in Nano.
    Key Words: Nano 6th Gen Software Update Frozen Voice Over ***** Shake ***** Reset does not work, Restore does not work Windows has nothing to do with it HP has nothings to do with it Stupidity of pushing out horrible software has alot to do with it

  • Ipod Nano frozen, and appears to be crashing my computer when I plug it in

    After owning my ipod nano for a whopping two hours, and playing a total of two songs on it, the nano froze. I attempted to select music based on album, hit play, and it froze on that position. It doesnt dim or power down after awhile or anything.
    I hooked it up to my machine and tried to start itunes, and it would not start. Later, I started itunes by itself after rebooting the machine. Plugging it in after the fact causes no change on the screen (still frozen) and itunes never acknolwedges that an ipod has been plugged in.
    I read the instructions, and know that supposedly, according to the instructions, holding down the mouse wheel for five to ten seconds, or flicking the hold switch will reset the ipod.
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  • IPod Nano Frozen please help :)

    Hello,
    My 3rd Gen. iPod Nano has frozen on me. This is what happened in detail..:
    I turned my ipod on and it just came on stuck on a screen which is a song that is playing . The ipod says that it is on hold but it isn't. The volume bar is showing constantly . The ipod isn't responding to anything i do to it. It won't reset. it won't connect to the computer. It's just stuck on the music player area where it says:
    Now Playing (Lock which means it's on hold but isn't) <paused>
    <Song Name>
    <Artist>
    <Album>
    <2 of 47>
    <Volume bar is 100%>
    Any ideas?
    Oh and the screen never turns off it's jsut constantly on.
    Thanks for reading .
    Message was edited by: efunn

    *PROBLEM FIXED*
    - Drained Battery.
    Works 100% now!

  • Nano frozen, reset + sw restore doesn't helps

    hi, my nano 4GB is frozen, click wheel doesn't work, when i use the hold button twice nano restarts but is still frozen, reset (start + menue butten 6sec) and software restore (updater 23.09.05) doesn't help

    had the same problem
    it started after i went jogging
    and happens every time i jog
    the solution
    restart restore it a billion times and then drain the battery
    sometimes u can use the click wheel for a couple of seconds
    so go to songs and start with the first one and leave it on
    that is what i do.
    apple needs to release a new version of soft for it
    the 1.0 for nano (apple Word Filter wont let me write the word i wanted to use)

  • IPod Nano frozen in "on" state

    My 4GB iPod Nano is stuck "on" right now. The LCD backlight is on, and it's stuck on a frozen screen of a song in mid-play. None of the buttons respond, and plugging it into the USB port doesn't work either.
    The "toggle hold switch and press & hold menu/play for 10 seconds" trick doesn't work to reset it (it doesn't respond at all).
    This happened when I plugged it into my PC this morning. It was off previously, and before that I had been using it normally with my headphones.
    I don't know how to reset it, and I'm starting to be concerned about burn-in on the screen since it's the same image frozen in place, and the backlight is on (which is why letting it drain down the battery is something I'd rather not do).
    Any suggestions?
    4GB iPod Nano   Windows XP Pro   First-gen

    "I as I stated in my original post, I have tried that, probably a dozen or more times, and it has done nothing"
    er... no you didn't.
    Anyway... you may just want to let the battery die & then re-charge it. This will force it to reset.
    Cheers!
    -Bryan
    EDIT;
    sorry... you did say you had tried the reset - I thought I was responding to nanoohno here. My apologies. I still recommend draining the battery though. Also check that you're resetting correctly. It's MENU and SELECT, (not menu & play). Good luck.

  • HELP! nano frozen in lock mode

    Hi there,
    While listening to my nano yesterday, as always I put it on hold to save power, and I accidentally dropped it on the floor face-down. Since then, the click wheel has been frozen in lock mode and is unresponsive. I have tried toggling the hold button back and forth many times, as well as trying to restart my ipod, in addition to letting it play until the point the battery dies and then connecting it to power (I read this may help?), all to no avail.
    Are there any ideas as to how to solve this problem? Will this problem just stop on its own?
    Please help! Thanks in advance.

    Update: I just went upstairs to try the hold switch again, and I had this thought: this whole problem started when I dropped my iPod while it was on hold, so why can't I drop it again? So I smacked it (when I say smack, I really mean a little harder than a tap) a couple times on a hard surface and guess what? It works again! I'm sure this didn't solve the problem long-term and that I will need to get it repaired in the near future, but for now my problem is solved! I'm kind of afraid to touch the hold button now, though.
    I might still send it in for repair just to avoid this happening again in the future, but only if it happens again in the next couple days/weeks.

  • New Ipod nano FROZEN!

    Okay, I've done everything that the support section has said to do. My ipod nano 3rd generation has not responded to anything I've done. The hold slid thing is off, and my nano is even connected to the computer, and my computer isn't reading it.
    I even reboot my system to make sure it's running fine, and I also know that I've got the updated itunes.
    What's next? Do I go back to best buy to see what they can do for me? Or did I waste $200.00 on the nano?
    There is a full charge, and the screen is on. It will not reset at all. It's frozen to where it is not responding to anything that I do.
    HELP! I don't think I can live without it... LOL
    Message was edited by: East of Eden

    I have just been given a new ipod nano for my birthday. I cannot for the life of me get it to sync. I have songs in my itunes libary which have been taken from my previous libary of music on my PC (Windows Media??). The ipod will start to sync and says '1 out of 898' or something at the top. It syncs 7 tracks then freezes EVERY SINGLE TIME! I have never been so frustrated with something, as it appears to sync but then freezes- I don't have limewire or anything so why does this happen!?! Please help me out as I'm beginning to feel your products are poor. All I want to do is put my music on my ipod. My brother told me that ipods do not hold tracks that are non-compatible (MP3 for example) but I got an ipod as I was told the opposite.
    Get back to me, Sarah, 17

  • Why is my nano frozen?

    Hi
    Even though my nano has not be plugged in to a computer in days, everytime i turn it on, the DISC MODE ok to disconnect appears. I can not remove or turn off and have to wait for the battery to run out, then recharge and try again. This as worked once but now its happenning every time. Can you help?

    The reset procedure is the way to "unfreeze" an iPod.
    How to reset the iPod if it appears frozen or doesn't respond.
    It may take quite a few attempts and is best done connected to power.
    If this doesn't work, and the issue persists, try restoring the iPod to factory settings.

  • Nano frozen. only shows the apple logo

    my nano seems to be frozen. it only shows the apple logo. ive tried to reset it a couple of times but its still the same. the apple logo still appears and its still frozen. sometimes if i wait a while the screen lights up but its still the apple logo that it displays. the only difference is that the backlight is on. please help me solve this!!!

    Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651

  • Ipod nano FROZEN!

    ok. so my ipod nano is the new 3rd generation is frozen. i plugged it to the computer on hold, and like i unplugged it and now its not moving. nothing, nada. it wont turn off. the back light is on and it wont do anything! HELPP

    Solution! The same thing happened to me, as you noticed (you replied to my thread). It turns out that using the restore option does not work (if you were considering that). Instead, press and hold the Menu and Center buttons at the same time for ten seconds or so, until the Apple logo appears. You may have to do it several times, though it only took once for me. Also, try laying the iPod on a flat surface when you press the two buttons, and have the thing unplugged.
    Message was edited by: Humuhoho123

  • Ipod Nano frozen - reset not working!

    I plugged my Ipod Nano 3rd Gen into my laptop to put music on. It wasn't connecting and then my itunes froze. I closed itunes and unplugged my ipod. It's now frozen too. The backing light is on and it has the last song I played up. I have tried to switch it off, also tried the reset instructions on the itunes website but it hasn't worked. Any suggestions?!?!

    Same thing happened to my Nano. I bought a reburbished Nano from Apple, a couple months later it died, and felt very hot. I sent it to Apple and they said liquid had spilled on it and was "abused." Since that did NOT happen, I assume Apple sold me a defective refurb (in other words, didn't actually refurbish the item as claimed) or flat out lied so they didn't have to fix my defective Apple product.
    Either way, it gives new meaning to "eating an apple." In this case, I'm eating a $100 apple. Lesson learned. Do not buy Apple reburbs. (Darn, I love those deals!)

  • Help! nano frozen!

    The nano screen is frozen stuck on one song! Ive tried pressing the menu and center button at the same time like some say, and no help. Please help!

    Hi Matthew. Just for your reference, I found the following information on the Apple iPod tutorial website.
    Troubleshooting your iPod nano: Reset, Retry, Restart, Reinstall, Restore
    Remember these five basic suggestions if you have a problem with your iPod nano:
    1. Reset your iPod nano by toggling the Hold switch on and off (set it to Hold, and then turn it off again).
    2. Then press and hold the Center and Menu buttons for at least 6 seconds, until the Apple logo appears.
    3. Retry with a different USB port if you cannot see iPod nano in iTunes.
    Restart your computer and make sure you have the latest software updates installed.
    4. Reinstall iPod and iTunes software from the latest versions on the web at www.apple.com/ipod/download/.
    5. Restore your iPod nano using the latest iPod Installer.
    Hope this helps.
    Cheers!

  • Nano frozen in pause

    My nano won't turn off it's frozen on pause. I've tried the hold switch, I've reinstalled (ipod no longer shows on i tunes), it' not responing at all.

    How new is your iPod nano? It sounds to me like you may need to call AppleCare Support to have it replaced if you've already tried .
    -Doug

  • Nano Frozen in Lock (hold) Mode

    Sorry if this isn't the right place to post this - I'm new to this. Anyway-
    My ipod nano is frozen. I know how to restart it normally; but the problem is that it's locked in off.
    - I turned it off then locked it.
    - I unlocked it and it wouldn't turn on.
    - I tried to restart several times but got nothing.
    - I plugged it into a charger and it comes on but you can't do anything since it's still locked.
    - I tried switching the lock on and off but it was still stuck on lock.
    - When I unplug the charger from the Nano it goes right back to off.
    HELP!!!

    Update: I just went upstairs to try the hold switch again, and I had this thought: this whole problem started when I dropped my iPod while it was on hold, so why can't I drop it again? So I smacked it (when I say smack, I really mean a little harder than a tap) a couple times on a hard surface and guess what? It works again! I'm sure this didn't solve the problem long-term and that I will need to get it repaired in the near future, but for now my problem is solved! I'm kind of afraid to touch the hold button now, though.
    I might still send it in for repair just to avoid this happening again in the future, but only if it happens again in the next couple days/weeks.

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