Nano (gen 1) click wheel appears dead - any advice

normally keep plugged into my car. Updated today and added a few songs. now wheel and select button seem inoperable. hold switch and backlight work fine.
have tried:
-reset (like 5 times)
-restore
since restore screen just shows select language but cannot choose anything.
any advice?

im HAVINNGGG the SAMEEE problem exactlyy HELPP! and mine happend b/c it was plugged into car too!

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